Site Reliability Engineer specializing in Power BI and data visualization, turning complex data into actionable insights that improves operational efficiency and decision-making

Data Analyst | Product Analytics | SQL | BigQuery | Dashboarding

I’m a Data Analyst with experience driving business and product decisions through data, currently expanding into marketing analytics and modern data stack development.

I’ve worked across compliance, product, and operations analytics—partnering with stakeholders to translate complex datasets into actionable insights. My work has directly contributed to improving engagement, operational efficiency, and decision-making across teams.

At Intellect, I developed a Provider GPA scorecard used to track performance across 300+ providers, and conducted statistical analysis that identified measurable improvements in mental health outcomes, helping guide targeted engagement strategies. I’ve also built chat performance metrics that improved SLA compliance and supported operational monitoring.

In my current role at American Express, I work with large-scale datasets using SQL and Python, performing data quality checks, anomaly detection, and building dashboards to support compliance risk identification.

Alongside this, I support a real estate analytics workflow where I automate data extraction and reporting processes—reducing turnaround time from 2 days to 2 hours.

Core Skills:

SQL (Advanced) – complex querying, optimization, large-scale data processing
BigQuery – querying and performance optimization
Python (Pandas, Jupyter) – data analysis and automation
Data Analysis – user behavior, engagement, retention, KPI tracking
Data Visualization – Power BI, Tableau, Google Looker Studio
Statistical Analysis – hypothesis testing, A/B testing, impact measurement

I’m particularly interested in freelance opportunities where I can help set up analytics systems, build dashboards, and generate insights that improve acquisition, engagement, and retention.

Resourceful and organized Virtual Assistant in training with a strong academic foundation in Metallurgical Engineering from Mindanao State University – Iligan Institute of Technology. Experienced in online content moderation, appointment scheduling, academic support, and tutoring. Known for professionalism, responsiveness, and a client-first mindset. Now seeking to contribute remotely as an Appointment Setter by bringing clarity, consistency, and care to every client interaction.

Data Analyst with 7+ years of experience in data management, reporting, and process optimization across retail, FMCG, and manufacturing. Skilled in Excel (advanced formulas, pivot tables, dashboards), SAP, and customer master data management.

Proven ability to clean, validate, and interpret large datasets to support
business decisions and improve operational efficiency.

Hey there!
I recently worked with Manpower for American Express (AMEX) client, specializing in Travel Management Company (TMC) services for Business Travel Accounts (BTA). Responsible for reviewing missing data across hundreds of accounts using various tools, coordinating with clients to ensure timely statement releases, and preparing PowerPoint analysis reports.

Additionally, manage email escalations for Membership Rewards (MR) across multiple segments, including CSN, CEN, Corporate, SBS, Consumer, and BlackHawk. Previously held roles in customer support, travel consulting, training, and virtual assistance.

Experienced as a corporate travel consultant utilizing GDS systems (Sabre360), a complaints relations executive in DoorDash for online food delivery, and a customer service representative in life/health insurance, and as a healthcare coordinator. Skilled in handling policy updates, claims processing, injury reporting, and client referrals.

Also experienced in administrative support, including transcribing audio/video recordings, YouTube optimization, client research, and social media post-scheduling.

A results-driven professional with a strong ability to perform under pressure, exceed performance metrics, and collaborate effectively within a team. Recognized for excellent communication skills, problem-solving abilities, and a professional demeanor.

I am looking forward to hearing from you, soon.

Thank you!

Quality Analyst:
I am responsible for system testing and troubleshooting within Strapi CMS, collaborating with developers to resolve technical issues. I manage JIRA tickets to track system and analyst errors while ensuring timely project updates for clients. I oversee complex datasets like JSON and CSV to meet quality and compliance standards. In addition, I provide leadership in the absence of the Team Manager, collaborating with the Operations Manager to maintain workflow. I support the Subject Matter Expert on specialized tasks, document processes, and coach analysts through Root Cause Analysis (RCA) to reduce errors. I also train new hires, ensuring they understand process flows and create helpful reference materials.

Data Specialist:
I specialize in analyzing and transforming complex data into actionable insights that help businesses make informed decisions. With a strong attention to detail, I focus on data accuracy, organization, and reporting to support business strategies.

Lead Generation:
I have experience in driving targeted lead generation strategies, helping businesses identify and connect with potential customers. By using a mix of research, outreach, and automation tools, I ensure high-quality leads that contribute to business growth.

SEO Link-Builder:
I am skilled in SEO link-building, focused on improving website authority and search rankings through strategic, ethical, and sustainable link-building practices. My approach enhances online visibility, driving more organic traffic and boosting long-term SEO success.

Actively looking for a Part-time jobs/Freelance. Tenured in Prematch Sports Trading. Can do data analytics.

Technical Skills:

- Incident Management (ITIL, ServiceNow)
- Active Directory & User Account Management
- Office 365 Administration
- Windows & macOS Troubleshooting
- Remote Desktop Support Tools
- Data Entry & Data Management
- Networking Fundamentals (CCNA Training)
- Hardware & Software Installation


- Team Collaboration & Customer Service

A college student who enjoys organizing data and excels in using spreadsheet software such as Microsoft Excel. I can handle large sets of data, use formulas for streamline tasks, and setting things up so that they are easy to read. I have 6 years of experience working in 3D modeling and technical drawings as a student, so I am used to working with CAD softwares such as AutoCAD, Fusion 360, and SolidWorks.

Experience Analyst in Compliance Energy Benchmarking, Utility Analysis, MasterData

Highly organized Administrative Assistant and Creative Graphic Designer with 3+ years of experience in virtual support, data management, and brand-focused design. Skilled in Canva, Google Workspace, and AI-powered tools to streamline workflows and deliver impactful visuals. Combines strong admin precision with creative design to keep operations smooth and content engaging.

I help businesses stay organized and move faster.
With experience in customer support (Concentrix) and logistics data analysis (Trax Asia), I handle the work that keeps operations running — email management, data reporting, order tracking, and admin tasks — accurately and without hand-holding.
Tools I work with: Excel (advanced), Power BI, ERP systems, Notion, Google Workspace, and CRM platforms.
Fast learner. Detail-obsessed. Available full-time. UTC+8.

I am a detail-oriented Operations Supervisor with over ten years of experience in bookkeeping, financial data entry, and operational expense tracking. I have a proven track record in managing accounts receivable, performing ledger reconciliations, and executing precise three-way matching for vendor invoices.
I am highly comfortable with modern technology. I regularly use advanced Excel functions and cloud accounting software, and I recently completed specialized bookkeeping training focusing on international tax tracking.
As an experienced remote professional, I know how to manage my time independently and meet strict daily deadlines. I want to build a long-term career in this field because accurate bookkeeping is a vital asset that every successful company needs.

Customer-focused and adaptable service professional with over 10 years of experience in the BPO and financial services industries. Proven expertise in handling complex customer service issues, credit card support, and merchant dispute resolution. Skilled in troubleshooting, technical support, and delivering high-quality client interactions in high-pressure environments. Looking to contribute to a dynamic company that values excellence and customer satisfaction.

Hi! I’m a dedicated Freelancer with experience in Data Annotation, Data Entry, and Intermediate Video Editing. I have almost 5 years of experience working on data-related tasks such as image annotation, LiDAR annotation, data labeling, and quality checking using different tools and platforms.

I am detail-oriented, fast learner, reliable, and capable of working independently with minimal supervision. I also have experience in video editing using CapCut and Adobe Premiere Pro, creating clean and engaging content for social media and personal projects.

Skills:
• Data Annotation & Labeling
• Data Entry & Web Research
• LiDAR Annotation
• Video Editing (Intermediate)
• Photo Editing (Photoshop)
• Basic Graphic Design
• Time Management & Communication

I am always willing to learn new skills and help clients achieve quality results efficiently.