I am a detail-oriented research and data professional with over 7 years of experience supporting a leading US-based financial data and technology company.

My expertise includes collecting, validating, analyzing, and maintaining business and market data while ensuring the highest standards of accuracy and quality. Throughout my career, I have worked extensively with KPI reporting, company research, data quality assurance, and business information management.

I am known for being highly organized, analytical, dependable, and capable of working independently in fast-paced environments.

After taking a family-focused career break, I am now returning to the workforce with renewed focus and a commitment to continuous learning, including Data Analytics, SQL, Power BI, and AI-assisted productivity tools.

I am seeking long-term remote opportunities where I can contribute my research, reporting, and analytical skills while helping businesses make data-driven decisions.

Results-driven Bookkeeper and Data Analyst with 3+ years of experience managing financial data and transactions. Proficient in QuickBooks, GnuCash, and Google Workspace tools. Dedicated to maintaining accurate records and supporting efficient business operations.

Currently working as a Data Engineer for multiple companies within the bank and energy sector for more than 2 years. Served as Data Scientist/Analyst for software asset management, license metering & optimization, and IT usage analytics solutions for almost 2 years creating company products and reports tailored to customers.

- Microsoft office

- Can do designing especially in Canva

- Knowledge on Social media platforms

Versatile Data Engineer and Analyst with a solid foundation in building scalable data pipelines, transforming raw data into actionable insights, and delivering business value through analytics. Skilled in the full data lifecycle—from ETL development and data modeling to advanced visualization—using tools like SQL, Python, Apache Spark (PySpark), and Power BI. Adept at bridging technical solutions with business needs, with hands-on experience across modern data platforms including Microsoft Fabric, Azure, SSIS, and Databricks.

I’m a Marketing Data Analyst, Reports Analyst, Trainer, and Customer Experience Analyst with a strong mix of data-driven insight and people-focused expertise. I specialize in preparing reports and building clear, impactful visualizations that empower decision-makers to act with confidence.
With a sharp eye for data, I uncover insights that fuel CX improvements, and I complement that with engaging training sessions that equip teams to consistently deliver exceptional experiences. My goal is to bridge analytics and enablement—helping organizations transform their CX strategies into a real competitive advantage.
Let’s connect and make it happen!

A dedicated Electronics Engineer

Are you looking for someone to help you with your business?
A virtual assistant who is a positive thinker, detail oriented, a fast learner and is always willing to learn new things outside of the box?

You are in the right profile!

I can help you with your business whether it concerns in excel reports, accounting/bookkeeping, customer service (email or phone handling) or admin tasks.

I am always open to new tasks or opportunities/knowledge from my client.

Let's work together and grow.

*Digital Marketing (Native Ads Media Buying, Facebook Ads Media Buying, Search Arbitrage Media Buying, Email Marketing)
*Creating sales funnels using ClickFunnels and -----------
*Data Mining and Lead Generation*Content Writing (Subject lines for native ads campaigns and email content for newsletters)
*Managing Amazon Inventory (Amazon Seller Central) & Newgistics
*Proofreading Email Newsletters
*Creating Margin Analysis Reports using Google Sheets
*Creating Media Buy Profit/Loss Reports
*Data Analysis using Google Analytics to make sure KPIs are met
*Email Marketing Automation (Aweber, Klaviyo)
*Copywriting
*Creating/Editing Video Sales Letters for Affiliate Marketing using -----------
*Running FB ads for personal business (spent over $USD5,000 in personal money running FB ads)
*currently pursuing Master's in Theological Studies at Nations University)

Data Entry and Management, Data Mining and List Building, Social Selling, MS Office (Word, Excel and PPT), Google Suite (Doc, Sheet, Calendar, Gmail,GDrive), Web Research, Basic Level in SQL, Other tools (Slack, Skype, Outlook, Yammer,SharePoint)

Dear Future Client,

Are you looking for a reliable, detail-oriented professional who can help you make sense of your business data and support your logistics or operational needs? You’re in the right place.

I am excited to offer my services, bringing a unique combination of data analysis skills, bilingual customer service experience, and growing expertise in the freight and logistics industry. My goal is to help businesses make smarter, data-driven decisions while also supporting smooth communication and efficient operations.

I previously worked as a bilingual Customer Service Representative (CSR) in a BPO environment, where I handled international clients, managed orders, and ensured accurate and timely resolution of customer concerns. This experience strengthened my communication skills, attention to detail, and ability to perform under pressure in a fast-paced environment.

Currently, I am expanding my career into the freight and logistics industry as a Freight Agent, where I am building knowledge in dispatching, shipment coordination, and freight operations. This transition allows me to combine my analytical mindset with real-world logistics processes.

As a data analyst, I specialize in collecting, analyzing, and interpreting complex data to identify trends, insights, and opportunities for improvement. I can help you transform raw data into clear, actionable business intelligence.

Services I offer:

•Data collection and integration – Gathering and organizing data from multiple sources into a structured system
•Data cleaning and preparation – Ensuring accuracy, consistency, and readiness for analysis
•Data analysis and visualization – Identifying patterns, trends, and insights using analytical tools
•Predictive modeling and forecasting – Helping anticipate future trends and business outcomes
•Reporting and presentation – Delivering clear, easy-to-understand reports tailored to your needs
•Logistics support mindset – Applying freight and operational understanding to improve workflow efficiency

By working with me, you gain a dedicated professional who combines analytical thinking, strong communication skills, and growing logistics expertise to help improve your business performance.

I am committed to delivering high-quality results and building long-term professional relationships based on trust and performance.

Please feel free to contact me to discuss how I can support your data or logistics needs. I look forward to working with you.

Best regards,
Richard Balla

I am a reliable and detail-oriented Virtual Assistant with experience in data entry, online research, data analysis, and administrative support. I specialize in collecting, organizing, cleaning, and managing data with accuracy and efficiency. Skilled in Microsoft Excel and Google Sheets, I am comfortable handling large datasets, verifying information, and maintaining organized records.

I have experience in lead generation, business research, data validation, and database management. I am highly organized, adaptable, and committed to delivering high-quality work on time. I thrive in roles that require accuracy, consistency, problem-solving, and strong attention to detail.

Technical and Content Writing
Excel
Report Creation
Data entry and Analysis
Presentation
Customer support
Tech support

Claims Specialist

Primary Role: Processing and resolving claims.
Key Responsibilities:
Verifying claim information and documentation.
Assessing the validity of claims.
Calculating and authorizing payments.
Communicating with the insurance.
Skills: Attention to detail, problem-solving, strong communication, understanding of insurance policies.

Fraud Analyst

Primary Role: Identifying and preventing fraudulent financial claims.
Key Responsibilities:
Analyzing claim data for patterns of fraud.
Investigating suspicious claims.
Collaborating with law enforcement when necessary.
Implementing fraud prevention measures.
Skills: Analytical thinking, investigative skills, knowledge of fraud detection techniques, strong communication.

Data Entry

Primary Role: Inputting data into computer systems.
Key Responsibilities:
Accurately entering data from various sources.
Following data entry procedures and guidelines.
Maintaining data integrity and accuracy.
Skills: Accuracy, speed, proficiency in data entry software, attention to detail.
Intersections and Overlaps

Claims Specialist and Data Entry: Claims specialists often engage in data entry tasks, such as inputting claim information into databases.
Fraud Analyst and Data Entry: Fraud analysts rely on data entry to input and analyze claim data for potential fraudulent activity.
Career Paths

Claims Specialist: Can advance to senior claims specialist, claims manager, or insurance underwriter.
Fraud Analyst: Can progress to senior fraud analyst, fraud investigator, or risk management specialist.
Data Entry: Can move into roles like administrative assistant, data analyst, or customer service representative.

Worked in a dynamic support role at a PR company, helping keep operations organized, efficient, and running smoothly. Gained hands-on experience in data management, client communication, video editing, and graphic design—offering a well-rounded skill set that supports both administrative and creative needs.

Skilled in tools like Gsuite, Zoom, Calendly, Capcut, Canva, Microsoft Office, and CRMs such as HubSpot, Orum, Slack, GrowthTeamSix, Instantly, Close, GoHighLevel. Handled tasks like scheduling, inventory tracking, team coordination, and content creation with attention to detail and a strong sense of reliability.

Known for being proactive, quick to learn, and easy to work with. Focused on making clients’ workloads lighter and their processes more efficient—so they can focus on growing their business with confidence.