I am an Executive Assistant supporting healthcare, telecom, and e-commerce businesses with structured executive support, CRM management, escalation resolution, and workflow optimization. I help business owners and operations teams stay organized, compliant, and on schedule by managing high-volume administrative tasks with accuracy and discretion.
My background includes telecom billing support, healthcare account management under HIPAA compliance, and Shopify operations. I have handled 80 to 100 billing cases daily, resolved 50 plus escalations weekly as a Subject Matter Expert, and managed 40 to 60 active e-commerce orders per day while coordinating with suppliers and customers.
I work confidently with Google Workspace including Gmail, Google Calendar, Google Docs, and Google Sheets, as well as Microsoft Office, Salesforce CRM, Telecom CRM Platforms, Shopify, Slack, Zoom, Google Meet, and WhatsApp. I also use ChatGPT, Grammarly, and Gemini to improve communication efficiency and documentation accuracy.
I am available for full-time work and can adapt to any time zone, including US business hours. I have a dedicated home office with reliable fiber internet and backup connectivity. I am seeking a long-term position where I can grow with one company and provide consistent executive support.
I value structure, confidentiality, and accountability. When I take ownership of a task, I see it through with precision and clear communication.