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Customer Service Professional
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Dedicated and results-driven customer service professional with over a decade of experience in the customer service, training, and leadership sectors. Proven track record of success in managing customer complaints, training and mentoring teams, and leading projects to enhance team performance. Adept at adapting to various industries, improving service quality, and contributing to business growth. Excellent communicator with strong problem-solving skills and a deep commitment to customer sa
I have been in the BPO setting for 6 years and a Virtual Assistant for more than 2 years and working in an industry wherein you need to deal with different types of people and situation, I've learned to improve my emotional intelligence, my ability to work under pressure, time management and my skills on decision making.I am a fast learner and I've been commended and awarded because of my customer service skills and that made me eager to learn more about the field that I am in so I joined
My skills and expertise are as follows: •E-mail handling and Email inbox optimization •Calendar & Meeting Scheduling •Research, Data Collection and Data Entry •SMM (scheduling posts) •Website post management •Customer Support •Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides •MS Office (Word, Excel, PowerPoint, Outlook) •Other administrative support.
To use my skills in the best possible way for achieving the company’s goals, and to secure a challenging position that utilizes my years of experience, while allowing me the opportunity to grow professionally.
With a rich and diverse background in sales and customer service, I have honed an impressive skill set that includes upselling, cross-selling, and multichannel support. Known for exceptional multitasking abilities, I have a proven track record in both inbound and outbound customer service roles. Adept at cold calling and emailing, I prioritize tasks effectively to meet and exceed targets. Task-oriented and driven, I am committed to enhancing customer satisfaction and contributing to company grow
Certified Accounting Professional | Bookkeeping Specialist with Auditing and Customer Service Experience Have you been looking for a personal virtual assistant? Why should you select me as a personal virtual assistant? I am a highly skilled and detail-oriented accounting professional with extensive experience in bookkeeping, auditing, and financial management. As a Certified QuickBooks Online ProAdvisor, I have a proven track record of managing financial transa
EXPECTED SALARYPHP 30,000.00/month ($612 USD)20 hrs/wk (7.08 USD/hr)EDUCATIONBS Computer Engineering (Graduated 2010)EXPERIENCESeasoned customer service professional with over 17 years of experience in phone support, email support, chat support, communication, and dropshipping.Led a team of communication specialists from 2017 to 2020.Developed and implemented a dropshipping e-store and manage customer's feedback from 2020 to
Customer-focused service professional with over 8 years of experience in delivering exceptional support across diverse industries, including technology, telco, and billing. Proven ability to resolve complex customer issues, exceed performance targets, and build lasting customer relationships. Passionate about leveraging strong communication and problem-solving skills to contribute to innovative and customer-centric organizations. Seeking a challenging role where I can drive customer satisfaction
Working as a professional Customer Support Representative for 11 years of experience in Customer Service doing Phone, Email, and Chat support. But before I started to work from home setting. I spent 4 years in the BPO and Call Center industry and gained a well-rounded experience in customer support via phone, chat, and email for various companies.I now have a 7-year tenure as a freelancer and have worked for the biggest clients doing Phone, Email, and Chat support. I always make sure
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