Detail-oriented and tech-savvy professional with a solid background in customer support, technical assistance, and administrative operations. I also have experience working as a Virtual Assistant, where I focused on data entry and website content management using Webflow, helping clients maintain an organized and updated online presence.
I provide seamless support across email, chat, and phone channels, ensuring smooth communication and top-tier customer satisfaction. I'm proficient in tools like Slack, Zendesk, Google Workspace, and various CRM platforms, and can handle inbox and calendar management, document preparation, refund processing, and client coordination with efficiency and attention to detail.
Beyond support, I have working knowledge of graphic design and have assisted in basic Facebook marketing tasks when needed. Known for being a quick learner and effective problem-solver, I take pride in delivering consistent, high-quality results.
Let’s work together to streamline your day-to-day operations and support your growing business.