Quality Analyst:
I am responsible for system testing and troubleshooting within Strapi CMS, collaborating with developers to resolve technical issues. I manage JIRA tickets to track system and analyst errors while ensuring timely project updates for clients. I oversee complex datasets like JSON and CSV to meet quality and compliance standards. In addition, I provide leadership in the absence of the Team Manager, collaborating with the Operations Manager to maintain workflow. I support the Subject Matter Expert on specialized tasks, document processes, and coach analysts through Root Cause Analysis (RCA) to reduce errors. I also train new hires, ensuring they understand process flows and create helpful reference materials.

Data Specialist:
I specialize in analyzing and transforming complex data into actionable insights that help businesses make informed decisions. With a strong attention to detail, I focus on data accuracy, organization, and reporting to support business strategies.

Lead Generation:
I have experience in driving targeted lead generation strategies, helping businesses identify and connect with potential customers. By using a mix of research, outreach, and automation tools, I ensure high-quality leads that contribute to business growth.

SEO Link-Builder:
I am skilled in SEO link-building, focused on improving website authority and search rankings through strategic, ethical, and sustainable link-building practices. My approach enhances online visibility, driving more organic traffic and boosting long-term SEO success.

Actively looking for a Part-time jobs/Freelance. Tenured in Prematch Sports Trading. Can do data analytics.

Technical Skills:

- Incident Management (ITIL, ServiceNow)
- Active Directory & User Account Management
- Office 365 Administration
- Windows & macOS Troubleshooting
- Remote Desktop Support Tools
- Data Entry & Data Management
- Networking Fundamentals (CCNA Training)
- Hardware & Software Installation


- Team Collaboration & Customer Service

A college student who enjoys organizing data and excels in using spreadsheet software such as Microsoft Excel. I can handle large sets of data, use formulas for streamline tasks, and setting things up so that they are easy to read. I have 6 years of experience working in 3D modeling and technical drawings as a student, so I am used to working with CAD softwares such as AutoCAD, Fusion 360, and SolidWorks.

Experience Analyst in Compliance Energy Benchmarking, Utility Analysis, MasterData

Highly organized Administrative Assistant and Creative Graphic Designer with 3+ years of experience in virtual support, data management, and brand-focused design. Skilled in Canva, Google Workspace, and AI-powered tools to streamline workflows and deliver impactful visuals. Combines strong admin precision with creative design to keep operations smooth and content engaging.

I help businesses stay organized and move faster.
With experience in customer support (Concentrix) and logistics data analysis (Trax Asia), I handle the work that keeps operations running — email management, data reporting, order tracking, and admin tasks — accurately and without hand-holding.
Tools I work with: Excel (advanced), Power BI, ERP systems, Notion, Google Workspace, and CRM platforms.
Fast learner. Detail-obsessed. Available full-time. UTC+8.

I am a detail-oriented Operations Supervisor with over ten years of experience in bookkeeping, financial data entry, and operational expense tracking. I have a proven track record in managing accounts receivable, performing ledger reconciliations, and executing precise three-way matching for vendor invoices.
I am highly comfortable with modern technology. I regularly use advanced Excel functions and cloud accounting software, and I recently completed specialized bookkeeping training focusing on international tax tracking.
As an experienced remote professional, I know how to manage my time independently and meet strict daily deadlines. I want to build a long-term career in this field because accurate bookkeeping is a vital asset that every successful company needs.

Customer-focused and adaptable service professional with over 10 years of experience in the BPO and financial services industries. Proven expertise in handling complex customer service issues, credit card support, and merchant dispute resolution. Skilled in troubleshooting, technical support, and delivering high-quality client interactions in high-pressure environments. Looking to contribute to a dynamic company that values excellence and customer satisfaction.

Hi! I’m a dedicated Freelancer with experience in Data Annotation, Data Entry, and Intermediate Video Editing. I have almost 5 years of experience working on data-related tasks such as image annotation, LiDAR annotation, data labeling, and quality checking using different tools and platforms.

I am detail-oriented, fast learner, reliable, and capable of working independently with minimal supervision. I also have experience in video editing using CapCut and Adobe Premiere Pro, creating clean and engaging content for social media and personal projects.

Skills:
• Data Annotation & Labeling
• Data Entry & Web Research
• LiDAR Annotation
• Video Editing (Intermediate)
• Photo Editing (Photoshop)
• Basic Graphic Design
• Time Management & Communication

I am always willing to learn new skills and help clients achieve quality results efficiently.

Drowning in messy spreadsheets, repetitive admin tasks, or disorganized data? I help busy professionals and teams stay organized by turning scattered information into clean, accurate, and easy-to-manage systems.

I’m a Data Entry Specialist with experience in data management, spreadsheet organization, scheduling, reporting, Google Workspace, Trello, Canva, and administrative support. I focus on accuracy, efficiency, and keeping operations running smoothly behind the scenes.

I’m also a licensed Math teacher and online tutor with experience teaching U.S. students one-on-one. My tutoring background strengthened my communication, attention to detail, patience, and problem-solving skills—qualities I now bring into every client project.

Here’s how I can help:
- Data entry and spreadsheet organization
- Web research and data collection
- Schedule and email management
- File organization and administrative support
- Professional Canva graphics and presentations
- Accurate reports and organized workflows

If you need someone reliable, detail-oriented, organized, and easy to work with, send me a message. Let’s make your workload lighter and your systems more efficient.Need help organizing your business, cleaning data, or streamlining workflows? I help busy professionals turn messy spreadsheets, schedules, and tasks into efficient systems that save time and reduce stress.

With 2+ years of experience in operations and admin support, I specialize in data management, scheduling, Google Workspace, Trello, Canva, and creating clear, professional reports and designs.

Reliable • Organized • Detail-Oriented

Let’s turn operational chaos into smooth, efficient systems. Send me a message—I’d love to help!

Dedicated and results-driven professional with three years of comprehensive experience in the BPO industry, specializing in order entry, sales representation, and quality analysis. Proven expertise in efficiently managing order processing workflows, maximizing sales opportunities, and ensuring the highest standards of quality assurance. Adept at seamlessly navigating the dynamic demands of the BPO environment, I bring a unique blend of skills and accomplishments that contribute to operational excellence and client satisfaction.
Key Skills and Achievements:
• Order Entry Expertise:
Proficient in accurately and efficiently entering orders, ensuring timely processing and delivery.
Experience in managing high-volume order queues with meticulous attention to detail.
Collaborative approach to coordinating with various departments to resolve order-related issues promptly.
• Sales Customer Support:
Demonstrated success in achieving and exceeding sales targets through effective communication and persuasion.
Proactive in identifying upsell and cross-sell opportunities, contributing to revenue growth.
• Quality Analyst Proficiency:
In-depth knowledge of quality assurance processes and methodologies within a BPO setting.
Conducted comprehensive audits to maintain and improve service quality, adhering to industry standards.
Implemented corrective actions based on data analysis, resulting in process optimization and increased overall efficiency.
•BPO Experience:
Three years of hands-on experience in a BPO environment, providing a solid foundation for adapting to fast-paced and dynamic work settings.
Exposure to diverse industries and clients, showcasing versatility in handling different product/service portfolios.
Adaptability to evolving technologies and methodologies in the BPO sector.
•Team Collaboration:
Proven ability to collaborate effectively with cross-functional teams, ensuring seamless communication and workflow coordination.
Actively participated in team training and development programs, contributing to overall team productivity and morale.
In summary, I am a results-oriented professional with a track record of success in order entry, sales representation, and quality analysis roles within the BPO sector. My commitment to excellence, coupled with a strong analytical mindset and collaborative approach, positions me as a valuable asset in driving operational success and client satisfaction.

- Responsible, efficient, and adaptable individual with a strong work ethic.


- Capable of completing assigned tasks independently with minimal supervision


- Detail-oriented and focused on delivering high-quality results


- Committed to maintaining consistent excellence in all aspects of work


- Self-motivated and proactive in learning new skills and tools


- Proficient in computer usage and various software applications

? Knowledgeable in software, hardware troubleshooting
? Vodia PBX / VOIP Technologies / SIP
? Microsoft office and internet applications
Experience with VoIP handsets & equipment
-Practical knowledge of internet Access Technologies – NBN, Fibre, ADSL, VDSL, EFM, etc
-Excellent problem solving, debugging/troubleshooting skills
-Understanding of SIP protocol, VoIP & QoS Fundamentals
-TCP/IP Fundamentals, especially across wide area networks
-Experience using network protocol analyzers such as Wireshark is desired
-Strong written and verbal communication skills
-Voice Platform Experience (Vodia)

Hi! I'm Ria, a Customer Support, Quality Analyst, and Data Evaluator with 8+ years of experience across fintech, content moderation, AI training, and remote support.

I’ve worked across the full spectrum—from handling customer inquiries and account reviews to leading quality audits, writing AI prompts, and evaluating outputs for accuracy and consistency. I’m especially strong in identifying gaps, improving processes, and ensuring high-quality results in fast-paced environments.

I bring a detail-oriented, reliable approach to every task and enjoy turning complex workflows into efficient, scalable processes. Open to opportunities in data evaluation, quality assurance, and customer support where I can make a meaningful impact.