Data Entry Specialist | Data Analyst | Technical Support | Accounts Receivable |

Beehive Adaptive Accounts Receivable Virtual Assistant November 2024 – September 2025 Key Responsibilities: Managed customer accounts and outstanding balances. Processed payments and maintained financial records. Followed up on overdue invoices and account reconciliations. Ensured timely collections and accurate documentation. Skills: Accounts Receivable Invoice Processing Payment Reconciliation Collections Virtual Assistance Administrative Support Microsoft Office Customer Communication

IBEX Philippines Technical Support Sales Agent October 2025 – July 2026 Key Responsibilities: Provided technical support for internet, phone, and service-related concerns. Diagnosed and resolved technical issues efficiently. Assisted customers by recommending suitable products and services. Delivered excellent customer service while meeting sales and performance targets. Skills: Technical Support Customer Service Sales & Upselling Troubleshooting Problem Solving Communication CRM Systems Customer Retention Time Management

ISTA Global Solutions Data Analyst June 2023 – October 2024 Key Responsibilities: Processed healthcare attestations and verified patient eligibility. Ensured accurate and timely handling of healthcare records. Maintained confidentiality of sensitive patient information. Met strict quality standards and deadlines. Skills: Healthcare Data Analysis Data Entry & Verification Attention to Detail HIPAA/Patient Data Confidentiality Documentation Time Management Accuracy & Quality Assurance

As a Medical Biller at ISTA Global Solutions, I handled insurance verification, medical claims processing, payment posting, claim follow-ups, and patient billing inquiries. I ensured accurate documentation, resolved billing issues, and maintained compliance with healthcare standards while delivering efficient and detail-oriented support.