Results-driven Account Manager, Loan Processor, and Loan Officer Assistant with over 12 years of experience in the mortgage industry, providing end-to-end support to loan officers and processors in fast-paced lending environments. Highly skilled in borrower requalification, including income calculation, credit analysis, and asset review to ensure accurate pre-approval and loan structuring.
Extensive experience in structuring loan files and determining the most suitable mortgage programs based on borrower qualifications and underwriting guidelines. Strong knowledge of Conventional, FHA, and VA loan products, with a thorough understanding of mortgage documentation, compliance requirements, and loan processing workflows.
Proficient in indexing documents, ordering third-party services (such as appraisals, title, and verification reports), and proactively following up on underwriting conditions to ensure timely loan approvals and closings. Adept at managing client relationships, coordinating with borrowers, lenders, and internal teams, and delivering exceptional customer service throughout the loan process.