I have over 8 years of experience in the BPO and remote work industry, supporting U.S.-based clients across customer service, sales, technical support, billing, collections, and account management. I’ve worked in both individual contributor and leadership roles and am currently a Team Leader at a Virtual Assistant company, managing and coaching 14–16 VAs to ensure high performance and quality delivery.

I also have hands-on experience as an Account Manager and Lead Generation Specialist, supporting outbound efforts, managing client accounts, handling prospect lists, and assisting with lead generation workflows. In addition, I have experience in operations coordination, CRM and data management, SOP creation, quality assurance, and client communication.

I’m highly detail-oriented, process-driven, and comfortable in fast-paced environments where organization, accuracy, and follow-through matter. I’m reliable, adaptable, and focused on making sure nothing gets missed.

Results-driven Project Manager and Recruitment Specialist with 5+ years of experience in remote team coordination, talent sourcing, and operations support. Proven ability to manage cross-functional teams, streamline workflows, and deliver projects on time with high accuracy.
Experienced in working with international clients, handling end-to-end recruitment, and managing agile teams using tools like Jira. Known for strong communication, organization, and leadership skills—ensuring smooth operations and consistent results in fast-paced environments.

Hey there! Welcome to my profile! I'm Ariane mAdaya-Cruz , 32 years old from Cavite City, Philippines. I graduated last 2013 with a Bachelor's Degree in Business Management major in Marketing. Having more than 10 years of experience working in Sales, Lead Generation, Data Entry, Admin Assistance and Social Media Management - I'am motivated to work and contribute my skills and knowledge to businesses. With this, I have proven working effectively with any type of role related to my skills. May it be internal admin or client facing. I'm recognized by my past employers as a focused, passionate and hard working employee. Independent and able to meet her deadlines and assigned tasks.

Highly dynamic Payroll Specialist adept in accurately entering, maintaining, and processing information in payroll systems. Proficient in ensuring proper payroll deductions for taxes, benefits, and other deductions. Experienced in solving problems concerning payroll, answering inquiries, and enforcing payroll policies.

Highly organized and results-driven Operations Professional with over 12 years of experience in operations management, process optimization, data management, workflow analytics, and quality assurance. Proven expertise in streamlining operational processes, improving workflow efficiency, ensuring software and system compliance, and supporting organizational objectives through data-driven recommendations and strategic coordination.

Experienced in collaborating with cross-functional teams, management, and executive leadership to establish and implement operational procedures aligned with company goals. Skilled in workflow analysis, SOP development, operational reporting, project coordination, and risk mitigation while maintaining strict compliance with ISO 9001:2015 and Information Security (InfoSec) standards.

Demonstrated ability to manage operational support functions, monitor scheduled processes, identify and resolve data issues, and ensure quality control through rigorous validation and documentation practices. Adept at handling multiple priorities in fast-paced environments while consistently meeting timelines and delivering high-quality results.

Strong background in operational reporting, stakeholder communication, and team coordination, with hands-on experience using project management platforms, SDLC and helpdesk ticketing systems, command-line operations, FTP processes, and Microsoft Office applications. Recognized for reliability, adaptability, problem-solving abilities, and commitment to continuous improvement and operational excellence.

“I bring a strong combination of analytical and creative skills, with experience in data management, reporting, and social media strategy. As a SAP Data Analyst, I’m skilled in data extraction, processing, and visualization, ensuring accurate insights for business decisions. On the social media side, I can create engaging content, manage campaigns, and track performance metrics to grow brand presence.

As a worker, I’m detail-oriented, proactive, and adaptable, able to balance multiple tasks while maintaining accuracy and meeting deadlines. I’m eager to contribute my skills to support both data-driven decisions and impactful digital marketing initiatives.”

I am currently employed in a bank wanting to share my knowledge and skills in photo and video editing as well as my data driven, fast typing and empathy towards other people. This is one way of my journey to growth and success.

I am a dedicated E-commerce Specialist and Virtual Assistant with expertise in managing online stores, optimizing listings, conducting product research, and handling customer service. I have hands-on experience with platforms like Facebook Marketplace, Walmart, eBay, and AutoDS, helping businesses streamline operations and increase sales.

Skills & Expertise
E-commerce Management – Facebook Marketplace, Walmart, eBay
Product Research & Dropshipping – AutoDS, Manual & Automated Research
Order Processing & Fulfillment – Tracking updates, Refunds, Returns
Customer Support – Email, Chat, and Dispute Handling
Data Entry & Email Collection – Lead Generation & CRM Management
SEO & Listing Optimization – Keywords, Titles, and Product Descriptions

Tools & Software
AutoDS – Dropshipping Automation
Zik Analytics – eBay Product Research
Google Sheets & Excel – Data Management
Canva & Photoshop – Product Images & Marketing Graphics

Why Work With Me?
Detail-Oriented – I ensure accuracy and efficiency in all tasks.
Results-Driven – I focus on increasing conversions and boosting sales.
Reliable & Communicative – I provide regular updates and fast responses.
Problem Solver – I handle order issues, refunds, and customer concerns professionally.

Work Experience:
(Facebook Marketplace Manager) – Managed store listings, optimized ads, and processed orders.
Walmart Store Manager – Product research, price adjustments, and customer service.
eBay Product Research Specialist – Used AutoDS and Zik Analytics to find high-converting products.
Virtual Assistant – Email collection, data entry, and administrative support.

Let's Work Together!
If you're looking for a dedicated, skilled, and proactive freelancer to help grow your online business, let's connect! I am ready to assist you in achieving your goals.

Results-driven Social Media Manager with 1+ year of experience supporting brands with content management, audience engagement, and consistent online growth. I also bring experience as a General VA / Executive Assistant, helping businesses stay organized, efficient, and focused on high-level priorities.

Known for being detail-oriented, proactive, and dependable, I take pride in delivering high-quality work with minimal supervision. I adapt quickly to new systems, communicate professionally, and always aim to exceed expectations by going the extra mile for every client and project.

I’m a reliable Virtual Assistant with experience in Social Media Management, Data Entry, and Graphic Design. I help businesses grow their online presence, stay organized, and create visually appealing content.
I can manage social media accounts, schedule posts, handle data with accuracy, and design clean, engaging graphics that match your brand. I’m detail-oriented, quick to learn, and committed to delivering quality work on time.
Let’s work together to support and grow your business.

Detail-oriented and versatile professional with experience in data entry, social media management, and basic video editing. Skilled in accurate data input, spreadsheet organization, and data verification using Microsoft Word and Excel. Reliable, efficient, and committed to delivering high-quality results while supporting team tasks and operations.

Hello!

I am Ysa Venice D. Tubelonia, an experienced virtual assistant with over 3 years of experience working for international clients.

I can help you with the following areas:
• Social Media Management
• Content Scheduling
• Customer Service
• E-commerce Store Management
• Data Entry
• Database, Inbox, and Calendar Management
• Lead Generation
• Administrative Support and Research
• General Virtual Assistance Tasks

I am a flexible, highly trainable, and proactive individual with a strong willingness to learn and adapt to new challenges. I work well under pressure and I maintainprofessionalism and efficiency in every task I handle.

Goal-driven with a strong sense of responsibility and ethics. A critical thinker who approaches problems analytically and evaluates options attentively to produce high-quality work while upholding integrity. Known for being an attentive listener and effective communicator, works well in teams, and delegates tasks efficiently.

Results-driven professional with hands-on experience in product sourcing from China, e-commerce management, and digital marketing.

Since 2021, I have been independently sourcing and importing products from China using Alibaba for my own online store. I work directly with suppliers, negotiate pricing and MOQ, and manage orders from sourcing to delivery. This real-world experience allows me to understand both the sourcing process and what products actually sell in the market.

In addition, I have experience as an E-commerce Manager, handling platforms like Shopee, Lazada, and TikTok Shop. I also run Facebook Ads campaigns, analyze performance data, and optimize product listings to increase sales.

Executive Support, Project Management, SEO - Off Page & On Page Optimization, Digital Marketing - Email Marketing, Social Media Management, Marketing Strategist, Media Buying, Shopify/WordPress Content Management, Customer Service - Facebook, Email & Chat, Operations Management, and Lead Generation