Administrative Assistant/Project Management. My duties and responsibilities include approving roofing projects and reviewing contracts; scheduling builds, inspections and technician appointments; following up on insurance claims; managing accounts receivable and collections; processing permits, HOA applications and requests for Certificates of Insurance; processing work orders and material orders; coordinating with homeowners, suppliers, subcontractors and the Project Manager; performing data entry and maintaining records and providing general administrative support, including handling calls, emails and office tasks.
Commercial Debt Collector. My duties and responsibilities include monitoring accounts to identify overdue payments, advising debtors of their payment options, negotiating suitable payment plans and updating the CRM with payment activities. I also identify whether accounts need to be endorsed for lien enforcement and investigate debtors’ assets and liabilities.
Claims Analyst. My duties and responsibilities include communicating regularly with beneficiaries and gathering the necessary documents to complete the claims process. I review and verify personal information when processing claims and am responsible for ordering probate documents from county clerk offices as well as public records such as birth certificates, death certificates and divorce decrees. I serve as the primary point of contact with the State Auditor during the final stage of the claims process, conducting regular follow ups to obtain status updates and facilitate timely claim resolution.
Accounts Receivable/Collections. My duties and responsibilities include issuing and sending invoices to clients or customers, recording and posting payments received accurately, monitoring outstanding balances and ensuring timely collection, following up on overdue accounts and sending payment reminders, communicating with clients regarding billing inquiries and payment issues.
Receptionist. My duties and responsibilities include answering phone calls, directing callers to the appropriate person, handling inquiries and providing information and performing basic administrative tasks such as filing and data entry.
3rd Party Debt Collector. My duties and responsibilities include helping companies collect payments, reminding customers of their overdue bills and negotiating payment arrangements. I also offer payment plans and apply discounts when appropriate ensuring solutions that are beneficial to both consumers and clients.
Claims Analyst. My duties and responsibilities include reviewing claims filed by the policyholder for completeness and accuracy as well as to verify that the damages are covered by the policy, preparing and maintaining reports and records for processing, monitoring liability claims from start to finish, verifying and updating information on claims, reviewing policy to determine which charges are eligible for reimbursement, reconciling claims adjuster’s estimates, negotiating payment to all parties and following up to ensure that payments are made.
Customer Service Representative. My duties and responsibilities include resolving customer concerns and inquiries related to billing, orders and phone troubleshooting as well as upselling products and services.
Sales Representative. My duties and responsibilities include upselling telephone packages to existing customers and selling mobile phones.
