Results-driven and customer-focused professional with experience in customer service, cold calling, lead generation, product listing, and dropshipping operations. Skilled in building strong customer relationships, handling inquiries and resolving issues efficiently, and generating qualified leads through outbound calls. Experienced in managing product listings across e-commerce platforms, optimizing product descriptions, maintaining accurate inventory, and supporting dropshipping workflows. Proficient in CRM systems, data entry, communication, sales support, and administrative tasks. Recognized for strong attention to detail, adaptability, problem-solving abilities, and the ability to work effectively in fast-paced environments. Committed to delivering excellent customer experiences while contributing to business growth and operational efficiency.