I have experience in Instagram outreach, sending personalized messages to prospect leads, managing follow-ups, and supporting social media management tasks. In addition, I bring four years of experience in the BPO industry as a Customer Care Consultant and Content Moderator, handling account inquiries, case reviews, and compliance-driven processes with strong attention to detail and professionalism.

Seeking a long-term, full-time remote role where I can apply my expertise in appointment setting, cold calling, content moderation, and social media management. Skilled in CRM platforms (GoHighLevel, Follow Up Boss), community moderation (Telegram), and certified in social media management with hands-on experience running a business page on Facebook and TikTok. Possess working knowledge of Keller Williams real estate systems and workflows, enhancing my ability to support lead generation and client intake in real estate-focused roles. I bring strong organizational skills, persuasive communication, and workflow optimization to deliver measurable results.

I’m a fast learner, detail-oriented, and committed to delivering high-quality work. I’m currently pursuing my bachelor’s degree in Estonia and aiming to find a part-time job after my college hours. I am skilled in customer support, social media moderation, data entry, online research, and Google Docs. I’m also sharpening my copywriting skills to create engaging content that connects with audiences.

As a Customer Service Supervisor, I have experience managing teams, providing support, and managing social media for customers for over two years. My team consisted of 20 employees, where mentoring and coaching sessions were implemented that improved productivity by 25% and handled KYC verification up to 300 cases daily to ensure fraud and compliance.

As a Social Media Moderator, I helped make marketing campaigns, engaged with potential agents, and maintained a 100% response rate to customers in Meta Business Suite. I am proficient in Microsoft Office, Google Workspace, Canva, Freshchat, and various KYC/Admin dashboards.

With my leadership skills, communication skills, and adaptability, I can bring value as a Virtual Assistant or Customer Service Representative.

Hi, I’m Mark Christian Fuerte, a reliable and results-driven Virtual Professional with two years of hands-on experience supporting business operations, research projects, and online community management.

I help business owners and executives stay focused on growth by handling administrative tasks, email and calendar management, documentation, and workflow organization as a General and Executive Virtual Assistant. I also provide Social Media Moderation to protect brand reputation, enforce community guidelines, and maintain professional online environments. Moreover, I conduct Business, Marketing, and Academic Research, delivering accurate, structured, and actionable insights to support strategic decisions.

I am detail-oriented, responsive, and committed to confidentiality and accuracy. I adapt quickly to new systems, follow instructions precisely, and take initiative when needed. My priority is to deliver consistent, high-quality support that adds measurable value to your business.

If you’re looking for a dependable Virtual Assistant who combines organization, research skills, and digital responsibility, I’m ready to contribute to your team.

computer literate(troubleshooting, formatting ,use application like Office etc., video editing , data encoding

SOCIAL MEDIA MANAGER | COMMUNITY BUILDER

NUWAVE WELLNESS CENTER / DR. VYAS HEALTH (US-Based)
Target Audience: Midlife Women (Perimenopause & Menopause)
- Content Planning & Creation (TikTok, Instagram, Facebook cross-posting)
- Copywriting: Hooks, Captions, CTAs & SEO Hashtags
- Content Calendar Creation & Management
- Community Management: Engagement with warm leads, cold leads & past clients
- Data & Performance Tracking for growth and engagement
- Basic Graphic Design (Carousels, Reels, Covers, Stories)
- Basic PR & Collaboration Management
- Admin Support in GoHighLevel & GloboHealth platforms
- Basic Email Management

ROSE INC — BEAUTY & SKINCARE CLEAN BRAND (US-Based)
Target Audience: Young Adults
- Content Strategy & Feed Planning (Instagram, TikTok, Facebook, Pinterest)
- Copywriting aligned with clean beauty brand tone
- Content Calendar Development & Scheduling
- Community Management & Engagement
- Performance Tracking & Reporting
- Team Collaboration with Creative Director & Marketing Team
- Basic PR & Influencer Outreach

GOT IT STUDIO PH — PHOTOGRAPHY STUDIO EXPERIENCE
Target Audience: Brand Owners Selling Products
- Client Coordination: Managing inquiries & client support from start to finish
- Social Media Management: Consistent posting (5x/week)
- Campaign Coordination for product-based shoots
- Basic Admin Support & Scheduling

CLISSORA COSMETICS PH — COSMETICS BRAND EXPERIENCE
Target Audience: Teenagers to Young Adults
- TikTok Video Ideation & Production
- Content Calendar Scheduling
- Social Media Marketing & Engagement
- Influencer Communication & Collaboration Coordination

Core Skills:
Content Planning · Social Media Management · Copywriting · Community Engagement · Analytics & Insights · Canva Basic Design · Capcut Short Form Basic Video Editing · Admin Support · Basic Influencer Management · PR Coordination

Hi, I have been working as an Ecommerce Customer Service Specialist -Virtual Assistant for 9 years handling emails, live chats, phone calls and doing social media moderation.
I am the best candidate because I have the skills you need and the experience to back it up. I can do the work and deliver exceptional results and be a great addition to the team!

I handle the behind-the-scenes work that keeps a business running. I provide customer support, social media, inbox management, and content creation services. I've worked in both B2B and B2C environments, so I adapt fast and don't need hand-holding.

My tools: Microsoft Office, Canva, and major social media platforms.
My work style: I flag issues early, ask the right questions upfront, and don't let things fall through the cracks.

Part-time, available now. If you need someone reliable and easy to work with — let's talk!

Results-driven and highly organized Support Specialist with extensive experience in community moderation, e-commerce operations, and administrative support. Expert at managing high-volume email queues and moderating social channels to ensure brand consistency and positive user engagement. Proven track record of maintaining high efficiency in fast-paced environments. Adept at navigating CRM and e-commerce ecosystems to resolve complex customer issues efficiently.


PROFESSIONAL EXPERIENCE:

E-commerce & Support Specialist | Pangaea Holdings Inc.:
- Resolved 60+ support tickets per shift using Kustomer and Front, maintaining top-tier CSAT scores.
- Managed end-to-end e-commerce tasks in Shopify, including order logistics and billing resolutions.

Social Media Moderator & Email Coordinator | Safelife Network:
- Enforced community guidelines across social platforms to ensure a safe, positive user environment.
- Mastered email management for high-traffic inboxes.
- Identified and escalated emerging community trends or potential PR risks to the management team.
- Maintained high data accuracy within HubSpot and Zoho CRM by auditing and updating client account details.

Assistant Project Manager | ROCA Leads:
- Oversaw workflow automation and assisted in managing sales funnels and digital ad tracking.
- Collaborated with cross-functional teams via Asana and Slack to ensure project deadlines were met.

Virtual Assistant | Hypnotic Health:
- Provided dedicated administrative support, including client communications and scheduling via Bookeo.
- Managed specialized documentation and ensured smooth daily operations for a niche clinical environment.

Social Media Manager | Socialwise Media:
- Optimized brand presence across Facebook, Instagram, and Pinterest by managing the end-to-end content pipeline.
- Moderated comments and direct messages to foster active and healthy digital communities.
- Managed the accurate transfer of complex data from PDF documentation into Google Sheets, ensuring 100% data integrity for internal reporting and tracking.
- Utilized Canva and Gain to streamline the approval workflow and schedule high-quality posts, ensuring consistent brand messaging and timing across multiple social channels.

Customer Support & Web Maintenance | Polka Dot Posh Boutique:
- Handled boutique customer service and performed regular website updates to ensure a smooth shopping experience.
- Managed inventory listings and fulfillment processes across Shopify.

Virtual Assistant l 3X Formulas LLC (3X Generator) and MyBikiniButt (work out videos):
- Executed precision updates and managed client data within Infusionsoft and Microsoft CRM, ensuring accurate lead tracking and customer records.
- Orchestrated the daily management of 5–7 high-traffic email accounts via Gmail and Outlook, prioritizing urgent communications and maintaining organized inboxes.
- Managed outgoing and incoming billing processes, including generating and tracking invoices through PayPal and Stripe.
- Monitored brand presence on Facebook, ensuring community interactions remained professional and aligned with brand guidelines.

Virtual Assistant l Independent Consultant:
- Managed inventory listings and fulfillment processes across Etsy, Printful, and Redbubble.
- Directed daily operations for two professional Instagram accounts, including content scheduling, caption writing, and inbound community engagement.
- Managed dating apps for the client.

A hardworking and dependable person who always tries to do tasks properly and with care. Values being responsible, honest, and professional in every job given. Quick to learn new things, easy to adapt, and willing to improve skills when needed. Can work well with others and always aim to give good and quality results in every task.

I am passionate with helping people, solving problems and being organize. I have 4 years experience in providing customer support through Email. In my most recent role, I was responsible for maintaining a safe and healthy environment on a social media app through Content Moderation.

Proficient in Google Workspace (Docs, Sheets, Slides, Calendar), Zendesk, Salesforce Customer Service software, and Canva for creating engaging social media content.

Hi! Thanks for stopping by!

I help business owners and online entrepreneurs save time, stay organized, and run their operations smoothly.

With 2+ years of experience as a Virtual Assistant, I take care of backend operations and day-to-day tasks so you can focus on growing your business while I help drive results.

Here's how I can help you:
- Listing optimization (Etsy, Shopify, and similar platforms)
- Graphic design using Canva
- Basic video editing using CapCut
- Social media moderation (trends, comments, messages, engagement)
- Data entry and organization using Excel

I’m here to be your reliable partner—not just another VA.

Let’s create results that actually move your business forward!

Hi! I’m Jhon Ryan, a detail-oriented professional who loves blending organization with creativity. With over two years of experience in case management and community moderation, I know how to keep things running smoothly while making sure people feel heard. I’m also a versatile Social Media Manager. Whether I’m using my photo and video editing skills to create eye-catching content or fostering a positive vibe in the comments, I thrive on building great online communities. I’m used to fast-paced environments and pride myself on meeting every deadline with a friendly, empathetic touch. Let’s connect and create something great!

I am a highly disciplined Virtual Assistant with a strong focus on accuracy and written communication. Coming from a fast-paced factory background, I have developed a high level of attention to detail and the ability to follow complex instructions perfectly.
I specialize in data entry, social media posting, and managing written correspondence (emails/chats). I am very comfortable using Google Sheets and various social media platforms. I am a fast learner, reliable, and I can work during US business hours