I have over 8 years of BPO experience with a strong background in sales and technical support. My key skills include customer relationship management, upselling and cross-selling, call handling, troubleshooting technical issues, active listening, and effective communication and delivering high-quality service across different channels while meeting KPIs and maintaining customer satisfaction.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.