Hi! I’m Hanna — a reliable and detail-oriented Virtual Assistant with over 3 years of experience in customer support, social media assistance, and administrative tasks.

I help business owners save time, stay organized, and deliver excellent service to their clients by handling the daily operations that keep businesses running smoothly.

Here’s how I can support your business:

Customer Support & Appointment Setting
• Answer inbound and outbound calls professionally
• Assist customers with bookings, reservations, and inquiries
• Email and chat support with fast response time
• Clear English communication and problem-solving skills

Social Media Management
• Content posting and scheduling (Facebook, Instagram, TikTok)
• Engaging with followers and responding to messages/comments
• Basic content creation using Canva & CapCut
• Creator outreach and engagement tracking

Administrative & Data Tasks
• Accurate data entry and spreadsheet management (Excel/Google Sheets)
• Email management and organization
• Research and information organization
• Product listing and e-commerce assistance

I am highly organized, quick to learn new tools, and committed to delivering quality work with minimal supervision. I take pride in being dependable, proactive, and easy to work with.

If you’re looking for someone who can communicate well with your clients, manage your online presence, and handle your daily admin tasks efficiently — I’m here to help.

Let’s grow your business together!

My e-commerce experience includes handling high-volume product uploads on platforms such as Amazon, eBay, and Shopify. I optimize listings with accurate titles, descriptions, and product details, monitor inventory levels, and support dropshipping operations, including supplier research and order fulfillment. I also assist with order processing, shipment tracking, and basic customer service to ensure a positive customer experience.
In addition, I bring fast and accurate data entry skills, maintaining well-organized spreadsheets, updated product catalogs, and reliable administrative support. I am proficient in tools such as Flxpoint, Amazon Seller Central, eBay Seller Hub, Shopify, Google Workspace, and Excel/Google Sheets, allowing me to streamline workflows and deliver consistent, high-quality results.
With full-time availability (40+ hours per week), I am committed to meeting deadlines, maintaining accuracy, and supporting clients in growing their businesses with confidence.
I am also open to supporting roles outside of virtual assistance, provided proper training is given. I am a fast learner, adaptable, and eager to expand my skill set to better meet my clients’ needs.

I’m Rico, an eCommerce professional with years of experience. I’ve developed a diverse skill set and gained expertise in various tools that enhance store operations. I’m confident that my background will help your business run smoothly and effectively.

Fulfillment Accountant | E-commerce Bookkeeper (Shopify)
AR / AP | Inventory Specialist | Revenue & Costing Expert | QuickBooks Pro


I help Shopify and e-commerce business owners keep their numbers accurate, organized, and decision-ready so you can focus on scaling,
not spreadsheets.


With hands-on experience in e-commerce accounting, fulfillment reconciliation, and inventory management, I specialize in translating complex Shopify data into clear, reliable financial reports using QuickBooks.

What I Do Best
- Shopify & E-commerce Bookkeeping (Daily, Weekly, Monthly)
- Order, Payout & Fulfillment Reconciliation (Shopify, payment gateways, 3PLs)
- Accounts Receivable & Accounts Payable Management
- Inventory Tracking, COGS & Reorder Point Analysis
- Revenue Recognition & Sales Reconciliation
- Expense Categorization & Chart of Accounts Setup
- QuickBooks Setup, Cleanup & Catch-Up
- Monthly Financial Reports (P&L, Balance Sheet, Cash Flow)

E-commerce Expertise

-Shopify sales & refund reconciliation
-Multiple payment gateways (Stripe, PayPal, Shopify Payments, etc.)
-Advertising cost tracking & ROAS support
-Dropshipping & fulfillment accounting


Tools I Work With

-QuickBooks Online
-Shopify
-Excel / Google Sheets
-Payment Gateways & Bank Feeds

Why Clients Work With Me

-Detail-oriented and accuracy-driven
-Understands e-commerce workflows, not just accounting
-Proactive communicator
-Confidential, reliable, and deadline-focused
-Thinks like a business partner not just a bookkeeper

If you’re looking for a Fulfillment Accountant or Shopify Bookkeeper who understands inventory, revenue, and cash flow, I’d love to support your business growth.


Let’s talk about how I can help clean, optimize, and scale your financial operations. MESSAGE ME!

Online Business Manager | Ecommerce Operations & Supply Chain with 16+ years of real-world experience building and running a product-based business from the ground up. I bring founder-level thinking to every client I support, having personally managed everything from product development and supplier coordination to e-commerce, social media marketing, and customer experience.

My strengths are in keeping operations running smoothly, supporting launches, managing client communication, and building the systems that let founders focus on growth. I monitor KPIs, build and maintain dashboards, create and optimize CRM workflows, and design SOPs that keep teams aligned and accountable without constant oversight.

I work well in fast-paced environments, take full ownership of results, and treat every business I support as if it were my own. I am currently expanding my skills in GoHighLevel, Kajabi, and CRM automation to deliver even more value to the digital businesses I support.

* Shopify Team Leader
* Customer/Technical Support
*PayPal, Klarna & Credit card disputes/chargebacks
* E-commerce Specialist

Hi! I’m Agustina, a dedicated and detail-oriented Virtual Assistant with experience in medical billing, data entry, and eCommerce product listing. As a Christian, I value honesty, integrity, and excellence in every task I handle. I take pride in delivering accurate, timely work while helping businesses stay organized and operate efficiently.

What I can do for you:

* Manage medical billing and insurance claims efficiently
* Perform accurate data entry and database management
* Handle Shopify/eCommerce product listings with strong attention to detail
* Assist with customer support, scheduling, and administrative tasks

I am proactive, organized, dependable, and always willing to learn new tools and systems to improve workflow and productivity. Whether you need ongoing support or project-based assistance, I am committed to providing reliable service and helping your business grow smoothly and efficiently.

I look forward to working with you and becoming a valuable part of your team!

Able to do task in MS office, google drive, and do research as well.

Customer Support Associate | 4+ Years in Ecommerce | Email Support, Orders & Returns | Shopify, Zendesk, Gorgias, Zoho | Appstle | Circuit | Proven Track Record in Customer Satisfaction & Process Optimization

For over six years, I’ve supported founders and senior leaders by keeping both their business operations and executive workload running smoothly. I work with integrity, take full ownership of my responsibilities, and make sure nothing slips through the cracks.

I combine executive-level support with hands-on ecommerce operations so that leaders can stay focused on growth rather than day-to-day chaos. I'm reliable, proactive, and constantly improving how I work because I believe learning never stops.

WHAT I DO:
I work across two core areas: Executive / Personal Assistance and E-commerce Operations Management. This allows me to support leaders not just with tasks, but with structure, clarity, and execution.

I. EXECUTIVE I PERSONAL ASSISTANT SUPPORT
When inboxes overflow and schedules become reactive, important details get missed. I act as a trusted extension of the executive, helping bring order, foresight, and consistency to daily operations.

I manage communication, scheduling, and administrative workflows with precision while thinking independently and anticipating needs.

How I support executives:
• Executive and administrative support for CEOs and senior leadership
• Email and calendar management across time zones
• Meeting coordination, follow-ups and action-trackings
• Reports, presentations, and business documentation
• Operational and project-related administrative support
• Digital file organization and confidential records management
• Travel coordination, logistics, and research tasks
• Day-to-day operational support that keeps operations moving without micromanagement.

II. ECOMMERCE OPERATIONS MANAGEMENT
E-commerce stores struggle when systems are disorganized, and execution is inconsistent. I step in to create structure, improve workflows, and ensure daily operations run smoothly.
I take ownership of backend operations and customer-facing processes so the store performs consistently and professionally.

What I deliver:
• Smooth day-to-day ecommerce operations with fewer errors and delays
• SEO-optimized product listings, descriptions, variants, tags, and categories
• Organized inventory and supplier coordination to prevent overselling and fulfillment issues.
• Customer care handling inquiries, refunds, disputes and chargebacks with accuracy and care.
• Clean product uploads, image optimization, and collection setup
• Execution and review of sales campaigns, promotions, and launches
• Clear operational visibility that supports better decision-making

I don't just follow instructions. I identify gaps, recommend improvements, and implement systems that help ecommerce businesses scale with less friction.

TOOLS & PLATFORMS I WORK WITH:
• Google Workspace, Notion, Slack, ClickUp, Canva
• Shopify, ShipStation, GoHighLevel
• Amazon Seller Central, Helium 10, Zik Analytics, Keepa, Tactical Arbitrage, DS Amazon Quickview, SellerAmp
• AI tools: ChatGPT, Gemini, Perplexity

HOW I WORK:
• Highly organized, detail-oriented, and proactive
• Comfortable working independently and remotely
• Strong communicator with high emotional intelligence
• Experienced in leading teams and following SOPs precisely
• Discreet, reliable, and trusted with confidential information
• Calm and focused in fast-paced, high-performing environments

I don't just complete tasks, I takes ownership, think ahead, and deliver work properly and consistently.

Send me a message if you're looking for a reliable partner. Let's see if we're a good fit.

I’ll be your next Shopify Order Processing Specialist, Customer Service Representative & Purchasing Assistant.

If you're looking for someone who understands Shopify operations, order flow, and customer experience, you're in the right place.

What are you waiting for? Just send me a message and let’s grow your business.

With 5+ years of experience in Order Processing, eCommerce (Shopify & eBay), Logistics, and Customer Support, I bring accuracy, speed, and a customer-first mindset to every task.

Specialized in:

Shopify Order Processing & Store Management
Order Processing Specialist
Customer Service Representative
Appointment Setter
Product Lister
E-Commerce Customer Success Specialist

Order Management & Customer Service | Logistics Coordinator

Shopify Order Management & Fulfillment
Order Entry & Purchase Orders
Shipping Address Verification (US, UK, Ireland – Royal Mail & Eircode)
Backorder Monitoring & Daily Order Audits
Logistics Coordination (3PL)
Customer Support & Issue Resolution
Graphic Design for eBay Products
Product Listing
Attention to Detail & Problem-Solving

eCommerce Management / Product Specialist

Shopify Store Management
Returns & Exchanges (ReturnGo)
Customer Journey & Retention Support
eBay Management
eBay Messages & Inventory
eBay Order Tracking, Returns & Refunds
Product Research & Listing

Tools & Software Expertise

Shopify | ReturnGo | Asana
OMS | WMS | COS
Zendesk | Slack | Amazon Chat | Gladly
3PL Systems | Nova | Flexport
eBay

Logistics Experience

FedEx | UPS | DPD | Diligent | Veho | Flexport

Recent Experience (Balsam Brands)

Worked as an Order Data Coordinator handling high-volume orders daily
Verified shipping addresses to ensure successful deliveries and reduce failed shipments
Monitored and managed backorders daily, coordinating with teams to avoid delays
Resolved shipping issues and escalations quickly through internal communication channels

I am a proactive, detail-oriented professional who thrives in fast-paced environments. I have strong English communication skills (both written and verbal) and a problem-solving mindset.

I work well under pressure, respect deadlines, and ensure top-notch customer service. Fast responses and efficient solutions are my priorities.

Let’s connect and scale your Shopify store the right way.I’ll be your next Shopify Order Processing Specialist, Customer Service Representative & Purchasing Assistant.

If you're looking for someone who understands Shopify operations, order flow, and customer experience, you're in the right place.

What are you waiting for? Just send me a message and let’s grow your business.

With 5+ years of experience in Order Processing, eCommerce (Shopify & eBay), Logistics, and Customer Support, I bring accuracy, speed, and a customer-first mindset to every task.

Specialized in:
Shopify Order Processing & Store Management
Order Processing Specialist
Customer Service Representative
Appointment Setter
Product Lister
E-Commerce Customer Success Specialist
Order Management & Customer Service | Logistics Coordinator
Shopify Order Management & Fulfillment
Order Entry & Purchase Orders
Shipping Address Verification (US, UK, Ireland – Royal Mail & Eircode)
Backorder Monitoring & Daily Order Audits
Logistics Coordination (3PL)
Customer Support & Issue Resolution
Graphic Design for eBay Products
Product Listing
Attention to Detail & Problem-Solving
eCommerce Management / Product Specialist
Shopify Store Management
Returns & Exchanges (ReturnGo)
Customer Journey & Retention Support
eBay Management
eBay Messages & Inventory
eBay Order Tracking, Returns & Refunds
Product Research & Listing
Tools & Software Expertise
Shopify | ReturnGo | Asana
OMS | WMS | COS
Zendesk | Slack | Amazon Chat | Gladly
3PL Systems | Nova | Flexport
eBay
Logistics Experience
FedEx | UPS | DPD | Diligent | Veho | Flexport

Recent Experience (Balsam Brands)
Worked as an Order Data Coordinator handling high-volume orders daily
Verified shipping addresses to ensure successful deliveries and reduce failed shipments
Monitored and managed backorders daily, coordinating with teams to avoid delays
Resolved shipping issues and escalations quickly through internal communication channels

I am a proactive, detail-oriented professional who thrives in fast-paced environments. I have strong English communication skills (both written and verbal) and a problem-solving mindset.

I work well under pressure, respect deadlines, and ensure top-notch customer service. Fast responses and efficient solutions are my priorities.

Let’s connect and scale your Shopify store the right way.

I’m a CSR with five years of experience in the BPO industry in the Philippines. During that time, I developed strong communication and collaboration skills and learned how to handle customer concerns with patience, empathy, and professionalism. I also have over ten years of experience working remotely as a VA, helping clients with various tasks. I’m comfortable working independently, but I can also work well with teams when needed. I always aim to deliver dependable, high quality work by understanding client needs, doing research, and using my experience to complete tasks smoothly.

Hi! I’m Marvin, a Product Listing Virtual Assistant with over 2 years of experience working in the fashion and accessories niche, particularly utilizing Shopify. I help online stores list their products effectively, ensuring each item is presented clearly, well-written, and easily accessible for customers to find and purchase.
I started with basic product uploading, but over time, I learned how to do deeper product research, write SEO-friendly titles and descriptions, and improve product images using tools like Canva. I also know how to organize collections, check pricing, and do competitor research to make sure we stay on trend.

Here’s what I usually do:
-Research trending or winning fashion/accessory products
-Write clear and catchy product titles + descriptions
-Edit images to make them clean and consistent
-Upload and manage listings on Shopify
-Group products into neat collections (by style, color, etc.)
-Use tools like Zik Analytics, AutoDS, Canva, and Google Sheets

I’m a very detailed and responsible person. I work with care, and I always do my best to meet deadlines and follow instructions. I’m also easy to work with and open to learning new tools and SOPs.

Looking for a long-term or short-term remote job.

Let’s work together and grow your fashion store with quality listings that customers will love!

“I believe in continuous learning and growing together, because when my clients
succeed, I succeed too.”

Sales up, headaches down -- that's a VA.

Rockstar Virtual Assistant
10+ years of Virtual Assistance Experience
Top-Rated (Upwork) Customer Support Specialist, E-Commerce and Operations

Here’s how I’ll take your business to the next level:

==CUSTOMER SERVICE AND TECHNICAL SUPPORT==
These key drivers build brand trust, strengthen customer loyalty, and set you apart from the competition. Having me on your team will strengthen loyalty, fuel expansion, and safeguard operations — boosting retention, reducing risks, and maximizing lifetime value.

Tech is my comfort zone — here are the tools I excel at:
- Gorgias
- Groove HQ
-Tawk.to
- Adstral (3PL)
- Slack
- Asana
- ClickUp
- Hubspot
- Zendesk

==eCOMMERCE SUPPORT==
Streamline smooth order processing to friendly customer support, helping your business run more efficiently and giving shoppers a better experience. With my eCommerce support, I’ll keep your store organized, your customers happy, and your growth steady.

Here’s what I can manage for you:
- Supply Chain Planning
- Warehouse Management
- Inventory Management
- Order Fulfillment
- Customer Service
- Basic Automation

Extensive experience with:
- Shopify
- eBay
- Poshmark
-WooCommerce

== MARKETING & LEAD GENERATION ==
Saving your time and growing faster by handling lead research, contact sourcing, and outreach support. With my VA skills, you’ll get organized pipelines, qualified leads, and reliable support so you can focus on closing deals and scaling your business.

Tools I work with:
- Rocketreach
- -----------
- Google Workspace
- Canva (images, videos)|
- ChatGPT
- Facebook
- Instagram
- X/Twitter
- LinkedIn

== Technical Setup ==
- Dedicated quiet home office
- High-speed fiber internet (300 MBPS)
- Asus Rog Laptop | AMD Ryzen 9 | Radeon Graphics | 16 GB RAM | 500 GB SSD
- Dual 27" Monitor Setup
- Emeet Webcam | Noise-Canceling Headset | Backup power

If this clicks and feels like the right fit…
Drop me a personalized message and let’s talk!

Talk soon,
-----------

Hi! I’m Jhaizza Mhae Bala, a 25-year-old degree holder from the Philippines. I.m dedicated and hardworking professional with hand-on experience managing my own clothing business.

Through running a business, I have gained valuable skills in customer support, social media management, order processing through Shopee and Tiktok ecommerce platform, data entry and administrative support. I'm experienced in communicating and handling customers, responding to inquiries, order processing, coordinating with shipments and maintaining organized records.

My strength includes:
- customer support
- facebook page management
- social media engagement
- data entry and record keeping
- order processing and follow ups
- inventory management
- google sheets and google docs
- attention to detail
- strong organizational skills

as a business owner, I understand the importance of reliability, professionalism and delivering excellent service. I am fast learner, organized and able to work independently with minimal supervision.

I am looking for opportunities in Virtual Assistance, Customer Support, Community Management, Data Entry, E-commerce Assistance and Social Media Management.

I am excited to help your business grow while continuing to develop my skills and provide high quality work.