Hire top-tier Helpdesk Support experts

With 5 years of experience as a Chat Support Associates, I am answering customer's queries via live chat. I am handling all queries in a polite and professional manner. I also gather leads from the customer and summarize our chat before sending it to the client. Also, I have been working as a help desk and administrative assistant for 3 years. My task are the following: Answers customer concern and negotiating products via calls and email Handling sales and warehouse reports Encoding pu

I have 7 year experience on IT Industry which still looking for JOB that will enhance my knowledge and skill.I'm knowledgeable on troubleshooting/breakfix and supporting enterprise machines suchServer:HP Proliant Series, Dell PowerEdge Series, Cisco UCS, IBM PowerSeries, Lenovo XSeriesStorage:3PAR, HPE MSA/P-Series, DellEMC VNX and UNITY, IBM DS SystemNetwork:San Switches, TCP/IP, Basic Network TroubleshootingOther ApplicationVMWare, HyperV,

I am a competent IT professional with over five years of experience in system administration, network troubleshooting, and end-user support. With excellent customer-oriented skills, problem-solving abilities, and a track record of delivering effective solutions, I excel at addressing complex technical issues and ensuring user satisfaction. I am capable of working independently or leading project teams, contributing to the development of best practices, procedures, and policies within an organiza

I have worked as a Level 2 IT helpdesk specifically for work from home users who are using Meraki and Aruba, I am very familiar using Meraki dashboard, have dealt with users access, VPN connection, network issue and assist users with setting up their Meraki, making sure they are able to work on a dual monitor using Wyse/Thinclient, setting up their Avaya phone to the meraki over the phone, worked from home for more than 2 years without any issues concerning technical difficulties, attendance and

With over a decade of experience in the BPO sector, I have developed a diverse skill set through roles in customer service, sales, and Tech support.My initial venture as an operations manager was with e-commerce from the UK selling furniture. I work closely with the CEO, from monitoring the fulfillment of the orders to coordinating with logistics to managing returns (RMA).My experience further extends to operations support for a US Property Management Company, which laid the foundati

• Customer-Centric Approach: Proven ability to handle customer inquiries, resolve issues promptly, and maintain high satisfaction levels.• CRM & Ticketing Software: Skilled in using CRM and ticketing platforms like Helpscout, Zendesk, and Intercom to streamline customer support processes.• SaaS Industry Experience: Adept at navigating the SaaS ecosystem, including subscription management, customer onboarding, and troubleshooting platform-specific issues to enhance user satisfaction a

IT Helpdesk Technician and Customer Support Specialist with 5+ years of experience in technical support, IT service management, and customer service. Proficient in diagnosing and resolving hardware/software issues, configuring LAN networks, VPNs, and firewalls, and optimizing remote and onsite IT operations. Possesses intermediate knowledge of Microsoft 365 Enterprise, Microsoft Dynamics 365, Azure Fundamentals, and HubSpot CRM, with experience in cloud-based tools, customer management, and

Web Research | Data Entry | Virtual AssistantMy current Work is in Helpdesk Support Tier 2 / NOC, My previous work was System Administrator/ MSP but the pay is more elegant in my recent work. I'm Looking for a Part Time Job Thanks.

Detail-oriented IT Helpdesk Support Specialist with over 8 years of experience providing exceptional technical support in fast-paced environments. Proficient in troubleshooting hardware and software issues, managing IT support tickets, and delivering clear, effective communication to end-users. Adept at maintaining system reliability and improving user satisfaction through dedicated problem-solving and customer service.

My expertise is troubleshooting for internet connection problems and looking for possible solutions. My probing skills helped me a lot in my 4 years of service as an IT staff. I keep on learning and testing my ability to better at my work.