Hire top-tier Helpdesk Support experts

I work with passion in providing excellent customer service. I have 12 years of experience in the BPO-IT outsourcing industry. I started as an Agent made it as a Subject Matter Expert and an Incident Management Analyst.With all the years of experience, I learned proper customer engagement that will always result in a quality resolution to each customer's concern. This has been my weapon in making difficult customers to very satisfied ones.If I look like the best candidate for you, do

Experienced IT Professional with a strong background in delivering exceptional customer service and troubleshooting technical issues. Proficient in various IT support areas, including security camera setup, Synology NAS set up and Cloud Back ups. Network troubleshooting, Printer configuration, and VMware and iDRAC configurations, among others.

I am a reliable and results-driven professional with over eight years of experience as a Technical Support Specialist, and Helpdesk Technician, dedicated to providing outstanding support and ensuring smooth operations to help businesses thrive. I excel in managing schedules, emails, calendars, and administrative tasks such as data entry, research, and file management, ensuring seamless coordination for projects and daily operations. My technical expertise includes troubleshooting and resolving h

Hey there! I'm a virtual assistant/Helpdesk/IT Admin/Support/VA/General Admin /Canva Designer who's here to help you finish the important and urgent tasks on your To-Do List. Over the years, work experiences taught me really well on these areas. I value clear and effective communication to make sure that I understand your objectives and needs to provide the best service. I am also a Microsoft Certified Professional, a Network Administrator and Technical Su

• Maintain store backoffice data via SAP Business One• Install, configure and troubleshoot desktop, notebook and related software/peripherals• Troubleshoot enterprise issue.• Monitor integration and replication between SAP Business one and IVEND• Unlocking of user application accounts for SAP and IVend• Assist user in adding roles in SAP• Ability to provide resolution at first level support• Import prices to Ivend Retail system• 3 years helpdesk phone/email and remote support experience with som

Dedicated and customer-focused IT Helpdesk, Technical Support, and Customer Service professional with years of experience providing end-users technical support and troubleshooting solutions. Proficient in diagnosing and resolving hardware, software, and network issues for both Windows and macOS platforms. Skilled in utilizing ticketing systems such as Zendesk, JIRA, SalesForce, AutoTask, and ServiceNow to ensure timely resolution of support requests and efficient incident tracking. Strong commu

IT Service Desk, Helpdesk, Azure, Office365, Google Workspace (G-suite), Technical Support, ITIL V3, Hardware, Software, Network, SC-900 Certified, 3CX Certified

An established IT and Customer Support with over 5 years of work experience in Customer Service, Technical Support and IT Helpdesk/Service Desk. I have a proven ability to assess and manage complex obstacles. I believe that my exposure to various industries throughout my career will be a vital contribution towards a company’s success.

With over a decade of experience in the BPO sector, I have developed a diverse skill set through roles in customer service, sales, and Tech support.My initial venture as an operations manager was with e-commerce from the UK selling furniture. I work closely with the CEO, from monitoring the fulfillment of the orders to coordinating with logistics to managing returns (RMA).My experience further extends to operations support for a US Property Management Company, which laid the foundati

- Windows Server- Windows OS- Office 365 Administration- Managed Service Provider- Remote Tools- VPN- LAN / WAN- Routers / PC Hardware- HyperV / VMWare- Backup- CCTV- Email- Active Directory- MS Exchange