Hire top-tier Forum Community Moderation experts

I have worked as a Customer Service Representative in a BPO/call center company for 9 years doing chat and email support. I was with 3 accounts with the company. My first account is with the Xbox console. I provided technical support by helping with hardware troubleshooting and connection issues. My second account is a special project for Windows Live ID. I check and verify personal information given by customer and review it against Windows database. My last account is with Zynga providing supp

Amazon Customer Service, Compliance and Logistics for the following geo locations: AU, JP, SG, US, CAN, MEX, EU, UK, BR Amazon Buyer Messages Amazon Seller Feedback Management Amazon Brands Customer reviews Amazon A-to-z guarantee claims Amazon Voice of the Customer, Negative customer experience Amazon Orders, Customer returns Processing Multi-Channel Fulfillment Account Health Status Monitoring Amazon Refund Feedback Amazon Shipping and Logistics Amazon Copy Compliance Check Amaz

ResearcherVirtual AssistantContent ModeratorCommunity Forum ModerationCommunity Engagement SupportChat ModerationChat SupportCustomer Support (non-voice/written)Ticketing System ToolsNon-voice Customer Service Support Clerical/Administrative Assistant in the GovernmentUnderwriter Assistant in Sales - Financial Services (Insurance, Unit Trust, etc)

Hi there! I’m Yen, a versatile professional with extensive experience in SaaS Email Support, Technical Support IV, Customer Support, moderation, cold emailing, and team management. My diverse skill set and proven track record make me an ideal candidate for roles that require a blend of technical expertise and exceptional customer service.Skills and Expertise:SaaS Email Support: Proficient in handling customer inquiries and issues via email, ensuring timely and effective resolution.Technical Supp

Are you facing these problems?Struggling to focus on your core business?Overwhelmed by strategic planning tasks?Lacking creativity for engaging graphics?If you answered "YES", worry NO MORE. Your Super VA is here, ready to help you! I used to be a teacher for years, which really trained me to meet deadlines and pay close attention to details—skills that are essential for any data entry or admin tasks. I also got a lot of practice in sorting and org

Upwork Freelance - Content ModeratorExpert/Website Manager (Work From Home)April 2020 - April 2024Safety & Compliance: Ensured the safety and legalcompliance of video content on TikTok Platform (User - generatedVideos, Music Videos, Video Ads, Audio, Text).Accuracy & Labeling: Maintained high accuracy (98%) bylabeling content according to established policies andrules.Community Management: Developed, implemented, andmaintained Community Content Security Standards.Training & Lea

I have a 13 years experience working as a Marketing Specialists in a Real Estate Industry all over US. And a 3 years experience working in an office as a Technical Support Representative with Verizon.As a Marketing Specialists since 2011 it is my duty to build my client's presence online. And help them create their branding.My tasks are managing, creating content, and posting on all social media accounts (Facebook includes running Facebook Ads, IG includes running Ads, Li

I am a highly experienced Virtual Assistant and Social Media Manager with 7 years of expertise in efficiently managing a wide range of tasks, including: Email Management- Handling inquiries, sending payment reminders, managing subscription cancellations, fulfilling certification requests, and more./Calendar Management: Scheduling meetings, interviews, and guest speaking events using Google Calendar./Social Media Management:/Content Creation:Graphic

Why Choose Me? 1. Social Media Management: With a keen understanding of social media platforms and trends, I can effectively create and execute strategies to enhance your brand presence and engagement. 2. DM Appointment Setting: I am adept at initiating and managing direct messaging conversations to schedule appointments efficiently and ensure seamless communication between clients and your team. 3. Community Management: I excel in nurturing online communities, fostering meaningful interactio

-Excellent listener and communicator who effectively conveys information verbally and in writing. -Has the ability to multi-task and organize tasks efficiently and effectively. -Computer-literate performer with extensive software proficiency. -Resourceful person who excels at building trusting relationships with customers and colleagues. -Fast learner and resilient -Review and moderate user-generated content for compliance with community guidelines and legal requirements -Identify and es