Overview
Looking for part-time work (4 hours/day)
at $8.27/hour ($800.00/month)
Not Specified
Last Active
July 22nd, 2026 (2 days ago)
Member Since
June 21st, 2026
Profile Description
I'm a Customer Experience professional with 7+ years across fintech, banking, and online marketplace platforms, having grown from frontline support into a Product Knowledge Specialist role. I specialize in bridging Engineering and CX teams — translating product changes into clear, actionable guidance and designing training programs that keep support teams accurate and aligned. A seven-time Top Agent across three distinct functions, I bring a strong mix of dispute resolution experience, cross-functional communication, and a natural ability to make complex information easy to act on.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Customer Service » Payment Processing
Experience: 2 - 5 years
Customer Support » Product Knowledge
Experience: 1 - 2 years
Other Skills
Professional Services » Management Services » Finance Management
Experience: 2 - 5 years
Coaching » Training and Development
Experience: 1 - 2 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City, Metro Manila
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 10
- Influence: 29
- Steadiness: 30
- Compliance: 31
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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