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Juan
85
ID PROOF
Juan

Senior Team Lead | BPO Operations & Program Management

Looking For
Full-time work (8 hours/day) at $5.00/hour ($880.00/month)
Education
Bachelors degree
Last Active
10 days ago
Profile Description

Self-motivated customer service representative that is competent in:Learning new processes and procedures regarding operations from beginning to endAnalyzing customer requests to find solutions and resolve issues quickly and accuratelyCommunicating effectively to ensure customer satisfactionHave experience with: Inbound/Outbound Calls, Email Support

Frenie
70
ID PROOF
Frenie

I can say that my call center experience is very profound. I started as a full time outbound agent, to being a team lead, product trainer, HR Manager, American Accent trainer, Sales Coach, Account Manager and finally being an Operations Manager. It's an opportunity that I get from my previous company to handle almost all areas of the BPO management. However, due to some personal circumstances I have to leave my job and be with my family but I still want to work with the job I love to do (call center processing). So if you are looking for someone to sell your products, develop your campaign ideas into real money-making venture, someone to head your team of homebase telemarketers (at least you have someone accountable for training and development). If you want I can also assemble a team for you to realize your goals dedicated for your campaigns alone.

Looking For
Full-time work (8 hours/day) at $6.00/hour ($1,056.00/month)
Education
Post-graduate degree (Masters, Doctorate, etc.)
Last Active
5 months ago
Profile Description

My Skills Sets includes the following:1. Facebook Ads Media Buyer2. Telemarketing 3. Appointment Setting4. Virtual Assistant can work with MS Powerpoint, Office, Excel and Outlook5. Article Writing6. Recruitment/ Hiring7. Blogging8. Managing Social Sites9. ESL online teaching

Arel
95
ID PROOF
Arel

BPO Operations Management, Learning & Development, Quality

Looking For
Part-time work (4 hours/day) at $6.00/hour ($528.00/month)
Education
Bachelors degree
Last Active
11 months ago
Profile Description

I have been in the BPO industry for over 15 years where I built my career; worked my way up from being a Technical Support Representative, a Communication and Process Training, Training & Quality Manager and then Sr Operations Manager where I played a big role in launching programs, building and maintaining client relationships, meeting service level agreements and achieving financial expectations.

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