-oversee daily operation ensuring comliance with health and safety regulation
-managed staff schedule optimizing labor cost while maintaining service quality,
-trained and mentor tea-----------mbers enhancing customer service skills and efficiency

I’m an experienced Virtual Assistant with a strong background in administration, inventory, and operations management. I previously worked as an Inventory Manager and Admin Assistant Supervisor for seven years and have been with 2Gen as a Virtual Assistant since 2020.
Skilled in data entry, email and calendar management, purchasing coordination, reporting, and client communication, and familiar with CRM platforms, Xero, Canva, AI productivity tools, Microsoft Office, and Google Workspace.
I’m organized, proactive, and able to manage multiple tasks efficiently with minimal supervision.

I am a seasoned individual in the field of Supply Chain and Production Operations for OleoChemical and Food Manufacturing Companies. As a graduate of BS Chemical Engineering with 11 years of Experience, I could offer you different services that you may see fit:
Supply Chain as a Service:
Order Fulfillment
Demand Planning/Inventory Forecasting
Production Scheduling
Inventory Management
Warehouse Management
Procurement (B2B)
Vendor Sourcing and Selection
Data Analysis and Reporting

Here are the tools that I used:
SAP - ERP
SAP -SAGE
SAP -Crystal Report
Microsoft (Sharepoint, Teams, Excel. Wprd, Ppt)·
Zoom, -----------, Slack
I will help you in:
ZERO Stock out
Increase Productivity
Total Cost Reduction
Continuous Improvement (PDCA)
Reaching your GOALS (SMART)
S-Scientific -----------asurable A-Achievable R-Relevant T-Timely

I am also open to new challenges in this ever-changing Industry.

I help businesses stay organized, stocked, and profitable by managing inventory, forecasting demand, and building strong supplier relationships.

With hands-on experience managing inventory across 6 major warehouses and multiple branches, I ensure the right products are available at the right time—while minimizing excess stock and reducing costs.

What I can do for you:

Demand Forecasting & Planning – Analyze sales data and trends to improve forecast accuracy and prevent stockouts or overstocking
Inventory Management – Optimize stock levels across multiple locations to improve efficiency and cash flow
Product Lifecycle Management – Adjust strategies based on product demand stages
New Product Launch – Coordinate with suppliers, test products, and plan successful rollouts
Procurement & Negotiation – Secure the best deals and build strong supplier partnerships
Data Analysis & Reporting – Turn data into actionable insights for better decision-making

Tools I use:

NetSuite | Microsoft Office | Google Workspace | Slack | Trello | CRM Systems

I’m detail-oriented, proactive, and committed to helping businesses streamline operations and scale efficiently.

Specializing in QuickBooks, I offer accurate and efficient bookkeeping services to businesses. With almost 5 years of experience and an 89% satisfaction rate, trust me to manage your finances, maintain accurate records, and provide valuable insights for your company's growth.

Import Process & Documentation – processed import documentations (RFQ/CI/PL/HS Codes/BoL) for shipment.STOP! endless communication with your supplier or managing your 3PLs and wasting time with spreadsheets. I provide end-to-end supply chain ownership—so you can focus entirely on scaling your brand.

I don't just talk—I deliver!

Things that I will take from your overflowing plate of responsibilities:

Supply Chain & Inventory Management—maintaining and improving end-to-end supply chain operations from forecasting until successful shipment execution is my main function.

Supplier Coordination—maintaining strong supplier relationships is one of my core functions, which I will turn into improved pricing, reduced MOQs and consistent product quality enhancements at minimal additional cost.

Import Process & Documentation – processing documents (RFQ/CI/PL/HS codes/BoL) for shipment/importation.

Logistics & Fulfillment Coordination—direct coordination with third-party logistics (3PL) providers, carriers and warehouse partners to maintain timely and cost-effective delivery of goods for the smooth and continuous business operation.

Payables Monitoring—monitoring of daily/weekly payables such as suppliers' invoices, shipment costs, duties and 3PL service charges to maintain good cash conversion cycle for the business

Reimbursements—investigate, create cases and persistent follow up for your lost products inside Amazon facilities.

Process Optimization—enhancing and improving existing SOPs is what I love to do for better data tracking, smooth workflow and efficiency.

My Projects:
ClickUp Purchase Order Management template—developed a universal ClickUp Purchase Order Management template that ensures a clean and organized workflow from purchase order placing to warehouse arrival. This includes subtasks, SOPs and reminders to enhance accuracy, traceability and reduce error.

Stock Tracking Sheet – created an internal stock tracker which helps reconcile warehouse stocks, solved discrepancies and avoid false forecasting.

Internal FBA Shipment Monitoring – created and improved an internal FBA shipment monitoring used for Amazon discrepancy reimbursement and warehouse stock reconciliation.

I can work under pressure and good at time management skills.

Multitasking
Flexible
Leadership Skills
Team Player
Microsoft word
Microsoft excel
Google Tools
Customer Service Advocate
Inventory Management
Social Media Management
People management

Hi! I’m ----------- -----------, a dedicated and results-driven Virtual Assistant and Amazon Inventory Manager with over 2.5 years of hands-on experience managing Amazon Seller Central accounts.
I specialize in helping eCommerce businesses streamline operations, optimize inventory, and maintain accurate product listings to ensure smooth and profitable store performance. My background combines strong administrative skills with a deep understanding of Amazon systems, making me a reliable asset for busy entrepreneurs and growing online brands.

Skills & Expertise Amazon Seller Central Management, Inventory tracking and replenishment planning, Order management and shipment coordination FBA.
Tools & Platforms Amazon Seller Central, Google Workspace, Microsoft Office, Slack and google sheets.

Hello! I’m ----------- — a results-driven Social Media Manager,
Digital Marketing and General Virtual Assistant with a passion for helping
businesses grow and succeed online.
With a background in Bachelor of Science majoring in Accounting
Management, I bring a strategic mindset to everything I do — from managing
digital campaigns to streamlining day-to-day operations. Whether you need help
boosting your online visibility or handling backend admin tasks, I offer
personalized support to help your business run more efficiently and
effectively.
Warehouse Management:
Expertise in inventory control, stock tracking, and warehouse organization.
Skilled in shipping/receiving processes, order fulfillment, and logistics coordination.
Familiar with warehouse management systems (WMS) and safe handling procedures.
Accounting:
Proficient in bookkeeping, account reconciliation, and financial reporting.
Experience with accounts payable/receivable, payroll, and budgeting.
Knowledge of accounting software (e.g., QuickBooks, SAP, Oracle).
Audit & Compliance:
Conducts internal audits to assess financial accuracy and procedural compliance.
Identifies discrepancies, fraud risks, and control weaknesses.
Prepares audit documentation and supports both internal and external audits.
Core Competencies
High attention to detail and analytical thinking.
Strong organizational and time-management skills.
Confidentiality, integrity, and adherence to ethical standards.
Excellent communication and teamwork across departments.

Amazon Seller Central
- Manage FBA Inventory
- Monitor FBA inventory stock level for replenishment
- Review FBA Sales vs Forecast
- Inventory Projections
- Restock Recommendations/ Restock Planning
- Gather and create a report on FBA inventory and shipments
- Create and Monitor FBA Shipments
- Shipment Review and Reconciliations
- Inventory Reconciliations (lost, missing, damaged units)
- Identify and resolve inventory and shipment issues/concerns
- Review, research, respond and get resolutions on FBA-related cases
- Work closely with the team on the new product listing
- Case logs
- Removal Orders
- Unfulfillable Inventory
- Fix Stranded Inventory
- Reimbursements & Reimbursement Report
- Manage FBA Customer Returns
- Inventory and Shipment Reporting
- Check and respond to Amazon customer messages
- Set up Deals, Coupons, Prime Exclusive Discounts, Promotions, and Sale Prices

Managerial Duties
- Provides guidance and instruction in working on a task
- Delegating work and overseeing progress
- Nurturing tea-----------mbers' strengths and identifying areas for improvement
- Coaching and training tea-----------mbers to improve their knowledge
and skill sets
- Setting strategy and monitoring progress toward assigned tasks
- Conducting tea-----------etings.

Tools
- Xero: Accounting Software
- SoStocked: Amazon Inventory Management Software
- Helium10: Amazon Software
- BuyBoxShield: Amazon Software
- Slack: Messaging App
- Trello: Project Management
- Teamwork: Project and Team Management Software
- Jira: Issue & Project Tracking Software
- Backtrack: Profit Recovery, Customer Returns, and Liquidations
- Inventory Lab: Inventory Management Software
- ShopKeeper: FBA Seller Profit Dashboard

Courses
- Seller Systems: Amazon Private Label Course
- Marketplace Seller Course
- Advanced Excell Course

eBay
- List items
- Create Shipments
- Manage Orders
- Check and Respond to Customer Messages

Basic knowledge in Walmart

I am a results-oriented Amazon Operations Specialist with 4+ years of experience managing high-velocity Private Label portfolios in the UK marketplace. I specialize in the "back-end" logistics and financial auditing that protects brand profit margins.

Proven Impact & Metrics:

Revenue Recovery: Successfully recovered £7,414 ($9,400+) in the last 12 months by auditing lost/damaged inventory and shipment discrepancies.

Inventory Mastery: Managed an annual volume of 40,500+ units with a best-in-class return rate of 0.90%.

Scalability: Oversaw operational workflows for accounts achieving peak daily sales of £3,000.

Compliance: Maintained a perfect 100% Amazon Account Health rating for 4+ consecutive years.

Core Expertise:

FBA Logistics: End-to-end shipment management, inventory forecasting, and FNSKU/labeling compliance.

Financial Reconciliation: Expert in using QuickBooks and Xero to reconcile complex Amazon settlements and track accurate COGS.

Audit & Dispute: Deep knowledge of the Inventory Ledger and Reimbursement reports to identify and reclaim "leaked" profit.

I am QuickBooks and Xero Certified, allowing me to bridge the gap between Amazon’s logistics data and your business’s bottom line. I am looking for a partner-level role where I can ensure your account remains profitable, compliant, and fully optimized.

Results-driven Amazon FBA Account Manager with 5+ years of experience supporting Amazon FBA sellers in account management, inventory planning, FBA operations, and supply chain coordination. Proven expertise in inventory forecasting, replenishment planning, shipment creation, inventory reconciliation, inbound shipment recovery, reimbursement claims, KPI development, reporting, and account health management. Skilled in managing end-to-end FBA operations, resolving inbound receiving discrepancies, recovering lost inventory and inbound shipments, and maintaining optimal stock levels to maximize sales, profitability, and operational efficiency.

Proficient in Amazon Seller Central, Excel, Google Sheets, Sellerboard, Keepa, inventory analytics, KPI tracking, dashboard creation, and performance reporting. Strong track record of improving inventory accuracy, reducing stockouts, recovering lost revenue, creating data-driven operational insights, and streamlining business processes. Experienced in collaborating with suppliers, logistics partners, and Amazon Seller Support to ensure seamless inventory movement and supply chain efficiency.

Recognized for delivering data-driven solutions, maintaining high levels of operational accuracy, and transforming complex inventory and operational data into actionable business insights that support growth and informed decision-making.

Core Competencies
Amazon Account Health Management
Inventory Planning & Demand Forecasting
FBA Shipment Creation & Inbound Management
Inventory Reconciliation & Accuracy Auditing
Amazon Reimbursement & Lost Inbound Recovery
KPI Development, Reporting & Dashboard Creation
Supply Chain & Logistics Coordination
Data Analysis, Process Optimization & Problem Solving

• Provide data analytics on the following points:
o Intra-day volume and AHT patterns.
o Daily volume trends.
o Intra-Day/Daily/MTD forecast variance
• Revise management processes to ensure effective results to contractual metrics (Profitability, Service Level, AHT). Reforecast daily volumes based on present arrival patterns and generate OT/ATO as required.
• Drive In-Chair occupancy on an intra-day basis, and work to ensure occupancy goals through intra-day management.
• Monitoring staffing and performance of operations, and providing guidance as to how to adjust resources as required for unplanned activities due to volume fluctuations, staffing shortages, and emergency situations.

I have solid background spanning 10 years in various facets of supply chain management. Throughout my career, I have gained valuable experience across logistics, inventory management, warehouse management, purchase order creation, and materials planning for production. My comprehensive exposure has provided me with an end-to-end knowledge of the supply chain process.

One of my notable background includes serving as a site deputy for document control, where I successfully streamlined processes, ensuring efficient document tracking and retrieval. My ability to communicate fluently in both verbal and written forms has proven invaluable in maintaining transparent and efficient interactions with stakeholders at all levels. I am confident in my aptitude to bridge gaps and drive alignment between various departments, ultimately contributing to enhanced supply chain efficiency and customer satisfaction.