Beverly

Customer Support & E-commerce Specialist

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 24th, 2026 (3 days ago)

Member Since

May 10th, 2017

Profile Description

Detail-oriented and customer-focused professional with experience in managing customer communications, processing transactions, and maintaining brand integrity across digital platforms. Skilled in resolving customer inquiries efficiently via chat and email, ensuring customer satisfaction and loyalty. Adept at coordinating operational tasks such as invoice and refund processing, chargeback handling, and promotional campaign support through back-office systems. Passionate about enhancing customer experience, protecting brand reputation, and fostering engagement through proactive communication and content management.

Top Skills

Marketing » CRM » NetSuite CRM

Experience: 2 - 5 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

E-Commerce » Shopify

Experience: 2 - 5 years

Other Skills

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Marketing » Social Media Management » Social Media Engagement

Experience: 2 - 5 years

Marketing » Social Media Management » Meta Business Suite

Experience: 2 - 5 years

Customer Support » Customer Service » Chargeback Analysis

Experience: 1 - 2 years

E-Commerce » Ebay » Customer Support

Experience: 2 - 5 years

E-Commerce » Bigcommerce

Experience: 1 - 2 years

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 1 - 2 years

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

Customer Support » Customer Service » Gorgias

Experience: Less than 6 months

Customer Support » Back Office Support

Experience: 1 - 2 years

Basic Information

Age
44
Gender
Female
Website
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Address
QC
Tests Taken
IQ
Score:  116
DISC
Dominance: 43
Influence: 32
Steadiness: 18
Compliance: 7
English
C2(Advanced/Mastery)
Government ID
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