I specialize in turning complex information into clear, actionable, and aesthetic digital experiences. Whether I’m architecting a weighted tabulation system in Google Sheets, designing a high-converting website, or managing client relationships, my focus is always on accuracy and ease of use.

Core Competencies:

Advanced Data Tabulation & Logical Modeling (Logic systems, Weighted Scoring).

Web Design & Development (UI/UX, Layout Optimization).

Relationship Management & Technical Support.

I am looking for a
suitable job and opportunity where I could practice my knowledge and develop my personality as a career person, while utilizing my skills.

Customer Support & Retention Specialist | 9+ Years Experience

I help businesses improve customer satisfaction, reduce churn, and handle high-volume support efficiently.

Over the past 9+ years, I’ve supported US and AU customers through chat and email, specializing in customer retention, billing support, and technical troubleshooting.

What I bring:
• High-volume support handling (chat & email)
• Customer retention & issue resolution
• CRM management (Zendesk, Salesforce)
• Admin & task management (Asana)
• Clear, professional communication with customers

Proven experience:
• Handled 80–100+ customer interactions daily
• Maintained high customer satisfaction while resolving complex issues
• Supported billing concerns, refunds, and escalations
• Experience as a Supervisor – coaching agents and improving team performance

I’m reliable, detail-oriented, and able to work independently with minimal supervision.

I’m currently looking for a long-term role where I can support your team, improve customer experience, and contribute to business growth.

Available for part-time or full-time work.

I’m a dedicated Customer, Technical Support Specialist, and Admin Assistant
with 3 years of experience assisting clients through email, chat, and phone. Skilled in troubleshooting technical issues, resolving concerns quickly, and maintaining a high customer satisfaction rate. I’m proficient in CRM tools, ticketing systems, and remote support software, and I can adapt quickly to new platforms.



In my past roles, I’ve consistently met and exceeded performance metrics handling 50+ daily customer inquiries, achieving a 95% first-contact resolution rate, and maintaining satisfaction scores above 4.8/5. I value clear communication, attention to detail, and building strong relationships with clients and customers alike.



If you’re looking for a reliable, tech-savvy, and customer-focused tea-----------mber who can provide exceptional support while learning your systems fast, I’m ready to help your business succeed.





Skills



Customer Support
<8efe80624d780eba0c6493ec45140364>Email & Chat Support

Phone Support

CRM Management (e.g., Amazon Workspace, Opus, Telegence, Google Suite)

Ticketing System Handling





Technical Support



Troubleshooting Hardware/Software Issues

Remote Desktop Assistance

Basic Network Troubleshooting





Soft Skills



Problem-Solving

Patience & Empathy

Time Management

Clear Communication

Hi! I'm an Executive Virtual Assistant dedicated to helping busy entrepreneurs and business owners stay organized, productive, and focused on growing their business.

I specialize in handling administrative and support tasks that keep daily operations running smoothly. My goal is to make your workflow easier so you can focus on the bigger picture.

Here’s how I can support you:

• Email Inbox Management – organizing, prioritizing, and responding to emails
• Calendar Management – scheduling meetings, appointments, and reminders
• Data Entry – accurate and organized data management
• Customer Support – assisting customers via email or chat with professionalism
• Administrative Support – handling routine tasks efficiently

I am highly organized, detail-oriented, and reliable. I take pride in completing tasks accurately and on time while maintaining clear communication with my clients.

Tools I am comfortable using include:

• Google Workspace (Gmail, Google Sheets, Google Docs, Google Calendar)
• Microsoft Office (Excel, Word)
• Notion
• Trello
• Zoom
• Other productivity and communication tools

Why work with me?

• Strong attention to detail
• Reliable and trustworthy
• Quick learner and adaptable
• Committed to providing high-quality work

If you’re looking for a dependable Executive Virtual Assistant who can help manage your daily tasks and support your business operations, I would love the opportunity to work with you.

I am available to start immediately and look forward to helping your business succeed.

I’m a Certified Virtual Assistant and Customer Experience Specialist with 4+ years of experience supporting U.S.-based businesses across eCommerce, financial services, and healthcare.

I help business owners stay organized, responsive, and efficient by managing customer support, inbox and calendar, CRM systems, and daily operations—so you can focus on growth.

Trained under the Masterclass Virtual Assistant (MVA) Program – Surge Freelancing Marketplace, I bring hands-on expertise in:

- Email & calendar management
- CRM & lead management
- Administrative and project support
- Social media & basic marketing (Facebook Ads, SEO)
- Online bookkeeping

With a strong background as a Customer Service Representative and Sales Development Representative, I’ve handled high-volume phone, email, and chat support for U.S. clients—resolving issues, qualifying leads, and maintaining accurate CRM records while meeting strict performance and quality standards.

I’m proficient in tools like HubSpot, QuickBooks, Amazon Seller Central, Google Workspace, Notion, Slack, Canva, CapCut, and Microsoft Office.

What you can expect fro-----------:
• Clear and professional communication
• Strong attention to detail
• Fast turnaround and reliability
• A proactive, problem-solving mindset

If you need a dependable VA who can support your customers, organize your systems, and keep your operations running smoothly, I’m here to help.

. While I may not have as much experience as some of the other applicants, I am eager to bring my skills and strong work ethic to the role. I am confident in my ability to learn quickly and contribute positively to your team.

I have a solid background in the hospitality industry, customer service, and e-commerce, I am confident in my ability to bring valuable experience and a customer-centric mindset to your project.

Over the past year, I have had the privilege of working in various customer support roles, starting with a chat support position at Bed Bath & Beyond, where I assisted with customer inquiries and product-related issues. This experience helped me refine my communication and problem-solving skills. I then transitioned
into a customer service representative role at -----------, where I played a key part in resolving booking issues and ensuring customer satisfaction. Most recently, I worked as a Junior Brand Ambassador at DivBrands, where I was responsible for managing email communications in the e-commerce/retail space.

Throughout these roles, I gained proficiency in several tools, including Salesforce, Ted, Gorgias, and Slack. I am also comfortable using Microsoft Office tools such as Word, Excel, and PowerPoint. I consistently managed a high volume of customer interactions, handling over 60-80 emails daily and maintaining an 85%
customer satisfaction rate.Additionally, I resolved 30+ customer inquiries per day efficiently, ensuring a positive experience for each customer.

Hi There!

Need a reliable Virtual Assistant to help you stay organized and grow your business? I help busy entrepreneurs and teams save time by handling administrative tasks, email and calendar management, data entry, web research, and social media support — so you can focus on what matters most.

What can I help you with:

Administrative Support & Data Entry
– Accurate data entry, task handling, and daily admin support to keep your business organized and efficient.

Email & Calendar Management
– Organizing inboxes, responding to emails, scheduling appointments, and managing your calendar so you never miss important tasks.

Social Media Management & Content Creation
– Creating, scheduling, and managing content to grow your online presence and engage your audience.

Document Organization & File Management
– Structuring, organizing, and maintaining digital files and documents for easy access and better workflow.

Research & Task Coordination
– Conducting online research, gathering information, and coordinating tasks to support smarter business decisions.

Digital Tools & Software Proficiency

Google Workspace — Document management, spreadsheet data entry, file organization, calendar scheduling, email handling, and team collaboration (Docs, Sheets, Drive, Calendar, Gmail).

Microsoft Office — Data analysis in Excel, document preparation in Word, reporting, administrative documentation, and presentation creation.

Slack — Team communication, task coordination, project collaboration, and real-time messaging support.

Canva — Social media content creation, marketing graphics, visual design, and presentation materials.

Zoom — Virtual meeting coordination, video conferencing, remote communication, and online scheduling.

ChatGPT — Content writing assistance, research support, workflow automation, and productivity improvement.

I’m committed to delivering accurate, high-quality work, meeting deadlines, and helping your business run smoothly. Let’s work together to make your operations more efficient.

I aim to provide reliable support in e-commerce by keeping product listings accurate, well-organized, and easy for customers to understand. I focus on details, making sure titles, product information, and pricing are correct and consistent across different platforms.

I’m comfortable following structured workflows and using tools to complete tasks efficiently. I pay close attention when reviewing listings, especially AIgenerated content, to ensure everything is clear, correct, and aligned with guidelines. I also enjoy learning new systems and adapting to different processes.

I want to continue improving my skills in product research, listing optimization, and platform management while staying consistent with quality and deadlines. My goal is to be someone the team can rely on to help maintain smooth operations and support the steady growth of the business.

Customer Service and Banking Operations professional with 4+ years of experience in CRM, loan
servicing, and client support. Proven ability to handle high-volume requests, meet strict SLA targets,
and maintain accurate financial and customer records. Skilled in coordinating with cross-functional
teams and delivering clear, professional communication to clients. Seeking to transition into a Virtual
Assistant role specializing in customer service, administrative support, or finance operations.

I am a Customer Service and E-Commerce Support Professional with 16+ years of experience handling customer inquiries, order processing, technical support, and CRM management.

My experience includes email support, chat support, phone support, order tracking, returns and refunds handling, customer issue resolution, and maintaining accurate customer records using Salesforce CRM.

I am highly organized, detail-oriented, and committed to delivering excellent customer experiences. I am comfortable working independently, learning new systems quickly, and supporting customers in fast-paced remote environments.

Tools I use:
• Salesforce CRM
• Microsoft Office
• Google Workspace
• Gmail
• Zoom
• Canva

I am currently seeking long-term remote opportunities in Customer Support, E-Commerce Support, Order Processing, Technical Support, and Administrative Support.

Dedicated Technical Support and Customer Service Professional with over nine years of experience delivering exceptional customer support, resolving complex technical issues, and providing remote assistance across diverse industries. Skilled in troubleshooting, customer relationship management, and problem-solving, with a proven ability to improve customer satisfaction and operational efficiency.

Recognized for strong communication skills, technical expertise, and a customer-focused approach, I excel in fast-paced environments and adapt quickly to evolving technologies and business needs. Committed to delivering high-quality service and building positive customer relationships,.

OnlineJobs.ph profile description and field suggestions for Lea Daradar
OLJ profile description — paste this in the "About Me" field
I am a reliable remote professional with 5+ years of non-voice customer service experience specializing in chat support, email support, and appointment setting. I have worked with clients in automotive, e-commerce, SaaS, and BPO industries — handling high-volume inboxes, resolving customer issues, and booking appointments entirely through chat and email.

Beyond support work, I also have hands-on experience in email marketing and funnel building using ----------- — writing email sequences, building opt-in pages, and setting up basic automations. I use AI tools like ChatGPT, Claude, and Perplexity to work faster and deliver better results for my clients.

What I can do for you:
- Chat and email customer support (non-voice only)
- Appointment setting via chat and email
- Email marketing — sequences, newsletters, and automations
- Funnel and landing page building in -----------
- Virtual assistant tasks — inbox management, admin, scheduling
- Basic graphic design using Canva
- Workflow automation using -----------
- Wireframing and landing page mockups using Figma and Relume

Tools I use: Zendesk, Zoho Mail, Gmail, Outlook, -----------, -----------, Figma, Relume, Canva, Notion, ChatGPT, Claude, Perplexity

I am available to start immediately and am open to part-time or full-time remote work. I work well independently, communicate clearly in writing, and take ownership of my tasks without needing to be micromanaged.

If you are looking for someone dependable, detail-oriented, and ready to contribute from day one — I would love to work with you.

Results-driven and detail-oriented Administrative Support and Data Entry Specialist with proven experience in CRM management, Microsoft Excel reporting, appointment scheduling, billing, order tracking, and customer support.
-----------
Skilled in maintaining accurate records, managing large volumes of data efficiently, and supporting daily business operations with a high level of accuracy and professionalism. Experienced in handling customer inquiries, updating client information, generating reports, and ensuring smooth workflow processes.

Recognized for strong organizational skills, attention to detail, and the ability to deliver high-quality work in fast-paced remote environments. A quick learner who adapts easily to new tools, systems, and workflows.

Currently pursuing a Bachelor of Science in Computer Science and seeking remote opportunities in Virtual Assistance, Data Entry, Administrative Support, and Customer Service where I can contribute my expertise and continue to grow professionally.

If your inbox is overwhelming, your calendar is disorganized, or customer messages are piling up, I help you take back control and keep operations running smoothly.

I support founders and teams by handling inbox management, customer support, and daily administrative operations so nothing gets missed and everything stays organized.

I have over two years of experience managing high-volume communication and backend operations. I handled 500+ monthly customer inquiries using Zendesk, supported onboarding through phone and email, maintained accurate CRM records, and ensured consistent follow-ups and documentation.

I manage inboxes and calendars, coordinate meetings across time zones, and streamline workflows, files, and reporting to keep operations organized and on track.

Tools I use:
Microsoft 365 | Google Workspace | Notion
Slack | Gmail | Outlook | Zoom | WhatsApp | Calendly | Loom | Otter.ai
Zendesk | Penny | Incode | HubSpot (learning)
ChatGPT | Grammarly | Zapier (learning) | GoHighLevel (basic)
Canva
Asana | Trello | ClickUp | -----------

I am based in the Philippines and available for full-time or part-time work across EST, PST, GMT, and AEST time zones. I am looking for a long-term role where I can consistently support operations and contribute to team growth.

I take ownership of my work, communicate clearly, and make sure tasks are completed accurately and on time.

If you need someone dependable to manage your inbox, support your customers, and keep your operations organized, I’m ready to help.