Hi! I am a Customer Service Representative with 7+ years of experience providing support via phone, chat, and email . Skilled in handling inquiries, resolving complaints, processing orders, and delivering excellent customer experiences in high-volume environments. Also experienced in technical support for 3 years, specializing in Windows troubleshooting, account issues, and step-by-step guidance.

With basic knowledge in freight and logistics, I can assist with order tracking, shipment updates, and coordination-related inquiries. Reliable, detail-oriented, and committed to improving customer satisfaction and service efficiency.

Results-driven appointment setter with 7+ years of experience dominating B2B and B2C outreach, cold calling, and lead generation. I don’t just make calls, I consistently book qualified appointments and keep pipelines full with high-intent prospects.

At my previous client, I helped increase booking and show-up rates by refining scripts, improving follow-ups, and focusing on quality lead qualification not just volume. I’m highly comfortable with high-volume outreach, handling objections, and getting past gatekeepers to decision-makers.

I take full ownership of my numbers, stay consistent under pressure, and focus on results that directly impact revenue. If you need someone who can generate appointments, improve conversions, and deliver daily I'm ready to get to work :)

I am a business process outsourcing bpo professional and a virtual partner with over 6 years of experience in:
• Sales & Marketing
• B2B Account Management
• 360 Support: Phone Calls, Live Chat, and Technical Support

I have a solid background in high-ticket sales, delivering up to $250k in monthly revenue for a premier company.
I am comfortable using various business tools and software, and I have become very familiar with CRM management and data analysis over the years. I am looking to use my admin skills to help your business grow. Let's connect!

— View my Resume, Portfolio, and LinkedIn
Looking for part-time jobs only. Thank you.

Dedicated Customer Service Specialist / Technical Support Representative with 6 years of experience in managing inbound calls and providing exceptional service across multiple channels. Strong problem-solving skills with a proven ability to resolve issues efficiently and enhance customer satisfaction.

Experienced in using CRM software like Salesforce, Hubspot and Zendesk to track customer issues, and always prioritizing clear communication and empathy. Known for handling complex situations with professionalism and maintaining a calm demeanor under pressure.

Reliable and detail-oriented Virtual Assistant with experience in customer service and administrative support. Skilled in managing email s, handling inquiries, organizing tasks, and using online tools to keep operations running smoothly. Professional, easy to work with, and committed to providing quality support to help businesses stay organized and productive.

Hi, I’m Mark — a customer service and administrative support professional with experience in aviation, government customer assistance, and social media management.

My background in passenger service and regulatory support helped me develop strong communication, problem-solving, multitasking, and client handling skills in fast-paced environments where professionalism and attention to detail are critical.

I’ve supported customers through phone, email , chat, and face-to-face interactions, handled time-sensitive concerns, coordinated with multiple teams, maintained records, and ensured smooth day-to-day operations. Alongside my customer support experience, I also have experience in social media management and content creation, helping brands maintain professional and engaging online communication.

Here’s how I can support your business:

• Customer Support (Email , Chat & Phone)
• Administrative & Executive Assistance
• Calendar & Inbox Management
• CRM & Data Entry
• Social Media Management & Moderation
• Content Creation & Scheduling
• Travel Coordination & Research
• Client Communication & Follow-Ups
• Organization & Operations Support

I’m known for being reliable, organized, adaptable, and easy to work with. I take initiative, communicate professionally, and genuinely care about providing excellent support to both clients and customers.

If you’re looking for someone dependable who can represent your business professionally and help keep operations running smoothly, I’d love to be part of your team.

Customer Support Specialist | Email Management, Data Entry & Research | Helping Businesses Deliver Fast, Accurate & Human-Centered Support
Customer Support & Operations Coordinator | 6+ Years of Experience in Client Care & Operational Accuracy
With over 6 years of experience in customer support and operations coordination, I help businesses deliver smooth customer journeys while keeping internal systems accurate, efficient, and error-free. I’m known for my reliability, attention to detail, and ability to stay calm and effective—even in high-pressure situations.
I bridge the gap between customers, operations, and systems—ensuring nothing slips through the cracks.

Dedicated Customer Service and Administrative Professional with over five years of experience in client support, collections, scheduling coordination, and team leadership. Proven ability to manage high call volumes, maintain accurate documentation, and meet performance targets in fast-paced environments. Experienced in account management, payment processing, and performance tracking, with strong attention to detail and organizational skills.
Currently working in a remote scheduling role, successfully managing priority accounts and complex coordination tasks while consistently exceeding daily targets. Recognized for professionalism, empathy, adaptability, and strong communication skills. Seeking to contribute administrative, documentation, and client support expertise in a dynamic and growth-oriented environment.

Hi, I’m an experienced Virtual Assistant with a strong background in collections, sales, and customer support. I take pride in being detail-oriented, reliable, and goal-driven. Whether it’s following up on accounts, assisting customers, or supporting day-to-day operations, I’m committed to delivering high-quality work and helping businesses run smoothly and efficiently. Let's grow together!

I am a customer-focused professional with over 4 years of experience in customer support, sales, and operations across e-commerce, digital services, and BPO environments. I previously supported GiftMyMusic, a personalized digital gifting brand in the music and entertainment niche, where I handled end-to-end customer interactions for custom song orders created for weddings, anniversaries, memorials, and other meaningful life events.


In that role, I coordinated song revisions, managed order updates, addressed publishing and delivery concerns, and delivered empathetic, on-brand communication for emotionally significant purchases. I worked closely with internal teams to ensure smooth operations while maintaining clear timelines and high customer satisfaction.


Prior to that, I served as a Supervisor at Teleperformance, managing technical support, billing concerns, and mobile sales while driving upsells and mentoring team me mbers. I am highly organized, detail-oriented, a fast learner, and able to work independently in fast-paced environments.


I am now seeking opportunities in Customer Support, Customer Success, Virtual Assistance, or E-commerce Operations, where I can contribute strong communication skills, operational efficiency, and a customer-first mindset.

I'm a detail-oriented Virtual Assistant and Bookkeeper with over 3 years of remote work experience supporting businesses across e-commerce, legal, hospitality, and logistics. I bring a versatile skill set that combines accurate financial management, responsive customer support, and seamless administrative coordination — all in one hire.

What I can do for you:

Bookkeeping & Billing — QuickBooks invoicing, accounts receivable follow-up, bank reconciliation, and financial record keeping (experience from a U.S. law firm)
Customer Support — email , chat, and phone support across Shopify, Zendesk-style platforms, and Amazon delivery operations
Executive & Admin Support — calendar management, email handling, document preparation, travel coordination, and meeting scheduling
E-Commerce Operations — order tracking, shipping issue resolution, and customer communication via Shopify and Remze
Operations & Reporting — Google Sheets trackers, data entry, delivery records, and client correspondence management
Tools I work with: QuickBooks · Google Sheets · Microsoft Excel · Shopify · Lawmatics · Clio · Slack · Google Workspace · Microsoft Outlook · AC3 · Remze

I hold a Bachelor of Secondary Education degree (in progress, University of Baguio) and carry a C2 Advanced English proficiency. I'm comfortable working independently, managing multiple priorities, and adapting quickly to new tools and workflows.

If you're looking for a reliable, professional VA who can handle both the numbers and the people side of your business — I'd love to connect. Feel free to message me and let's see how I can support your goals.

Portfolio Link: file:///C:/Users/mikae/Downloads/PORTFOLIO.html

Experienced and highly organized Virtual Assistant with a proven ability to provide comprehensive administrative and operational support to clients across diverse industries. Proficient in calendar management, social media coordination, email handling, and client communication. Streamlined daily workflows for multiple clients, improving efficiency, seeking a challenging role to leverage my multitasking and problem-solving skills to support a growing team.

Highly organized and proactive Virtual Assistant with over 2 years of experience providing comprehensive administrative, technical, and creative support to clients worldwide. Proficient in calendar and email management, social media coordination, data entry, and customer service. I am dedicated to streamlining operations and improving efficiency so my clients can focus on their core business goals. A strong communicator and problem-solver, I am committed to delivering high-quality work on time, every time.

My career has evolved across e-commerce, real estate, and insurance. Each role strengthened my ability to manage complex client interactions while delivering measurable results.

I began in e-commerce customer support, managing high-volume tickets and resolving a wide range of order and subscription concerns with speed and accuracy. My performance led to a promotion as Community Moderator, where I safeguarded brand reputation by maintaining a positive, respectful environment and guiding customer discussions constructively.

Transitioning into real estate operations, I managed tenant-related concerns, prioritized urgent maintenance requests, and coordinated closely with property managers and technicians. I specialized in move-in and move-out processes, ensuring compliance, accurate documentation, and seamless resident transitions.

In the auto insurance industry, I apply consultative selling techniques to qualify prospects and recommend affordable coverage solutions tailored to each client’s needs. I navigate objections confidently, analyze risk factors, and position policies that align protection with budget considerations.

Throughout my career, I have built a reputation for adaptability, accountability, and delivering a premium client experience. Whether resolving service concerns, coordinating operations, or guiding customers toward informed financial decisions.

Hi, I’m Stephanie Piape, a Business Administration graduate with over 5 years of experience in administrative support, customer service, team leadership, training, and operations.
I have worked in remote and office-based roles supporting teams, managing daily operations, training employees, handling customer communication, and ensuring smooth business processes. My background includes leadership, onboarding, documentation, scheduling, reporting, and client support.
I am highly organized, detail-oriented, and proactive, with the ability to work independently while maintaining accuracy, confidentiality, and efficiency.

Good day,

My name is Kent Kyle and I am 26 years old. I have been in the BPO industry for almost 6 years now. I started as a technical support in Alder, a security system company and from that company, I also became the field support which includes scheduling appointment for technician visits. I moved on to becoming a customer service (travel agent) which was a non-lodging account that includes hotel reservation, airline tickets, car reservations and booking. Growth is an important factor to one's life and so I begin looking for a new experience which led me to becoming a sales representative, then becomes Collection specialist, and was transferred to billing department. After 2 years, I received an offer from Basspro becoming a supervisor tier 2 for a year. Just last year, I was offered to become a technical support advisor from Apple and decided to proceed there.

Now, the contract ended and I am currently looking forward to the next chapter of my career.