Hire top-tier Gorgias experts

Thank you for visiting my profile!My name is Jerel Conde with five years of hands-on experience in customer support and a C1 level of English proficiency, I am confident in my ability to contribute effectively to your team.During my tenure at various esteemed companies such as Expedia, UberEats, Flatworld Solutions, Karma and Luck, and Dose of Roses, I have honed my skills in providing exceptional customer service and resolving complex issues. I have a solid understanding

Knowledge in Shopify, Woocommerce, and MagentoProduct research through Aliexpress/Alibaba/Taobao/Knowledgeable in Oberlo, Dropified, HyperSKU appCJ DropshippingOrder fulfillmentMassFulfill appDsersPirateShipShippo17 Track.netCustomer email supportPhoto editing, Photo resizing, Photo optimizationFluent in the English languageSocial Media ModeratorCan work with minimal supervision Microsoft Office

Hi There!If you are looking for someone who is efficient in handling customer order inquiries and working with suppliers on product availability and fulfillment issues, you’ve found the right profile.• Why me?° Assist customers and respond to their inquiry via Gorgias and Zendesk for order related concerns° Handles chargebacks in Shopify by challenging the disputes opened by customers and submit order related documents associated with their purchase to invalidate th

With over 10 years of experience in customer service, I specialize in efficiently handling customer inquiries via phone, email, and live chat. I excel at multitasking and consistently meet or exceed performance targets while ensuring high customer satisfaction.Key Qualifications:- Proven success in surpassing performance and satisfaction metrics- Excellent verbal and written communication skills - Quick to learn and adapt to new systems and technologies-

A dedicated customer service professional with more than half-a-decade of experience in working with customers to resolve inquiries, technical issues, and escalated concerns from order-related issues in e-Commerce, to Food service, and Health-care policies.I bring a dynamic combination of technical expertise, creative ingenuity, and customer-focused excellence. Renowned for bridging the gap between innovative solutions and exceptional service delivery, I ensure every customer interac

I am a highly experienced and versatile Virtual Assistant and Customer Service Support with a broad skill set, encompassing administrative support, email and phone assistance, technical support, and customer service. With 5 years of customer service expertise, I have honed my abilities to provide top-quality support in various sectors, including, Education, Health Care, Health & Fitness, Cosmetics, and E-commerce. Additionally, I possess proficiency in numerous software tools and platforms, allo

With over 12 years of experience in customer service, I've honed excellent communication and problem-solving abilities. I adeptly manage customer inquiries and concerns, delivering precise and timely information. My capacity to work seamlessly under pressure enables me to handle multiple tasks efficiently. Proficient in various customer service tools and technologies, I am committed to achieving customer satisfaction by swiftly resolving issues.

With four years of experience as an online seller specializing in Korean merchandise, coupled with a year of customer service experience in a telecommunications account, and handling different stores on Shopify by answering emails and chats through Gorgias, I am confident in my ability to contribute effectively to the team.During my tenure as an online seller, I successfully managed the entire process of procuring Korean merchandise, handling group orders, and coordinating shipments

With over 6 years as a Customer Service Rep, I've boosted satisfaction and revenue in e-commerce and tech. I excel at handling complex customer inquiries, building strong customer relationships, and driving customer loyalty. I'm all about delivering top-notch service.TOP 7 Customer Service Agent for AT&T ISM in 2018Most Outstanding Student in the Surge Masterclass Virtual Assistant programGORGIAS AUTOMATION EXPERTISE:-Integrating stores and support channels

Experienced Customer Service Representative with a unique combination of technical expertise, billing, and sales. Making sure the customers/clients exceed their expectations.