Ray-An
Operations & Customer Support Manager | Order Fulfillment | Zendesk | Supply Cha
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $10.82/hour ($2,080.00/month)
Bachelor's degree
Last Active
June 25th, 2026 (4 days ago)
Member Since
October 1st, 2020
Profile Description
Operations & Customer Experience Specialist with 15+ years supporting US-based companies in high-volume environments.
I specialize in:
Order processing & fulfillment
Customer support operations (Zendesk, Salesforce, Quickbase)
Supply chain coordination & logistics
SOP creation & workflow optimization
In my current role, I manage end-to-end order processing, logistics coordination, and customer escalations, ensuring accuracy, speed, and client satisfaction across multiple accounts.
I’ve also worked in:
Amazon FBA product sourcing (Helium 10, Keepa)
CRM pipeline management & inside sales support
High-volume customer support (chat, voice, technical)
What I bring to your business:
Reduced order processing delays through workflow improvements
Strong attention to detail and accuracy
Reliable communication with US clients
Proven ability to handle high-pressure operations
Tools: Zendesk, Salesforce, Quickbase, MS 365, Google Workspace, Helium 10, Keepa, DHL/UPS systems
I’m looking for long-term opportunities where I can help streamline operations, improve customer experience, and support business growth.
Top Skills
Customer Support
Experience: 10+ years
Marketing » Sales » Order Management
Experience: 5 - 10 years
E-Commerce » Logistics Management » Supply Chain Management
Experience: 5 - 10 years
Other Skills
E-Commerce » Logistics Coordination
Experience: 5 - 10 years
E-Commerce » Order processing » Order Fulfillment
Experience: 5 - 10 years
Marketing » CRM » Salesforce
Experience: Less than 6 months
E-Commerce » Product Research
Experience: 6 months - 1 year
Professional Services » Management Services » Bpo Operations Management
Experience: 5 - 10 years
Human Resources » Sop Writing
Experience: 2 - 5 years
Project Management » Process Improvement
Experience: 5 - 10 years
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Ronda, Cebu
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 29%
- Influence: 7%
- Steadiness: 24%
- Compliance: 40%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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