Healthcare Inquiry Specialist | Healthcare Recruiter | Customer Support | CRM Management

Experienced healthcare professional with a strong background in inquiry management, recruitment, customer service, and client communication. Skilled in handling inbound and outbound inquiries, lead qualification, candidate screening, appointment coordination, onboarding, and maintaining excellent client relationships.

Proficient in:

Salesforce
WellSky
Paradox
CRM Management Systems
Healthcare Recruitment
Lead Management
Candidate Sourcing & Screening
Client Communication
Scheduling & Follow-Ups
Data Entry & Documentation<8efe80624d780eba0c6493ec45140364>Email , Phone, and Text Support
Administrative Support
Team Coordination
Problem Solving & Conflict Resolution

With years of experience in healthcare support and recruitment, I am highly organized, detail-oriented, and capable of managing multiple tasks in fast-paced environments while maintaining professionalism and compassion.

I am a detail-oriented professional with a proven track record of supporting international clients in the US and Australia. With extensive experience in full-cycle accounting and BPO operations, I specialize in maintaining 100% operational accuracy in fast-paced environments.

1. Full-Cycle Accounts Payable & Financial Operations
- End-to-End AP Management: Managed the company’s financial obligations with precision using QuickBooks Desktop and Symphony.
- Tax Compliance: Prepared and filed monthly reports for VAT and Withholding Tax (WHT), ensuring 100% regulatory compliance.
- Liquidity Tracking: Optimized company cash flow by maintaining the Cash Position Flow and updating Daily Operations Reports.
- Inventory & Audit: Streamlined monthly inventory reporting and used QuickBooks to track stock levels, proactively alerting management to discrepancies.
- Payroll & Billing: Processed vendor billings and company-wide payroll with high precision.

2. Specialized Sales Operations & Lead Management
- Sales Pipeline Acceleration: Acted as a Subject Matter Expert (SME) for Intuit QuickBooks Australia, managing end-to-end appointment setting via Chili Piper and strategic email outreach.
- CRM Data Integrity: Led Salesforce data cleansing initiatives by merging duplicate records and standardizing entries to ensure a "single source of truth" for the sales team.
- Lead Qualification: Conducted high-volume cold calling and web-based research to verify and qualify prospects for senior sales executives.
- Award-Winning Performance: Recognized as the Top Subject Matter Expert for Telesales Australia, demonstrating a high level of proficiency in outbound communication and conversion.

3. High-Value Order Processing & Verification
- Data Accuracy: Managed end-to-end order entry for Intuit QuickBooks Pro Series (US), maintaining a 100% accuracy rate in customer and product data.
- Problem Resolution: Served as the primary point of contact for resolving complex order errors, payment discrepancies, and missing account information.
- Security & Verification: Performed outbound calls to verify high-value orders, strictly adhering to security and verification standards.

* Technical Stack
- Accounting: QuickBooks (Pro Series, Desktop), Symphony, Cash Flow Analysis, VAT/WHT Reporting.
- Sales/CRM: Salesforce, Chili Piper, Lead Management, Data Cleansing.
- Communication: Slack, Outbound Verifications, Email Outreach.

Why Hire Me?
- BPO Excellence: Extensive experience supporting international clients in the US and Australia, understanding the nuances of different time zones and business cultures.
- Operational Reliability: I prioritize structured workflows and process-driven communication to ensure tasks are completed autonomously and accurately.
- Certified Professional: Hold a National Certificate II in Front Office Services, reflecting a formal foundation in professional client relations.

With a keen eye for detail, excellent problem-solving abilities, and a passion for contributing to team success, I am ready to bring my skills to a new role where I can make a meaningful impact.

Customer Support Specialist with 1 year of experience providing professional support through phone, email , and account management channels. I handle 50+ customer inquiries daily, resolve billing concerns, manage account updates, and address escalations while maintaining high customer satisfaction.

I helped reduce repeat complaints by 80% through proactive follow-ups and root-cause analysis, demonstrating a strong commitment to customer retention and service excellence. I am proficient in Salesforce CRM, Google Workspace, ChatGPT, Canva, and other productivity tools used in remote work environments.

I am committed to delivering accurate work, clear communication, and a positive customer experience.

Available for full-time remote work, US business hours. I am looking for a long-term role where I can help and grow with your business.

Mr. Bryan Realuyo is a Senior Salesforce Developer. His primary expertise lies in Salesforce Development; however, before joining the Salesforce ecosystem, Bryan worked as a Web Developer, creating websites and web applications using the PHP CodeIgniter framework. Currently, he develops Salesforce solutions for a software company that provides open-source products to the enterprise community, focusing on customizations using Apex, Lightning Web Components (LWC), and Visualforce.

I am a reliable and detail-oriented Virtual Assistant with experience in operations support, CRM systems, process improvement, technical assistance, and administrative tasks.

I help businesses stay organized and efficient by supporting day-to-day operations, managing data, improving workflows, and assisting with various online tools and systems. I am comfortable handling both technical and administrative responsibilities depending on client needs.

My experience spans customer support, HR, implementation, and operations roles, which has given me strong adaptability and the ability to work across different industries and tasks.

I can assist with:
• Administrative and executive support
• CRM and data management
• Website and application testing (UAT)
• Process and workflow improvement
• Data entry, reporting, and documentation
• Online research and project coordination
• Basic technical and customer support tasks

I am highly organized, dependable, and able to work independently with minimal supervision. I am also experienced in using tools such as Salesforce, Jira, Zendesk, Basecamp, Tableau, Google Sheets, and ChatGPT to support productivity and improve workflows.

I am open to both long-term and part-time opportunities where I can provide reliable support and contribute to business efficiency.

I am an experienced Web Developer with nearly 8 years of expertise in using C# and PHP. I am skilled in HTML5, CSS, JavaScript, jQuery, D3.js, Angular, React.js, and working with SQL servers.

My strength lies in accurately implementing time functionalities through browser and usability testing. I also make sure to review code thoroughly to ensure it follows good programming practices and object-oriented programming (OOP) principles.

I have knowledge of MVC frameworks like ASP.NET MVC and CodeIgniter, and I am familiar with WordPress and Umbraco CMS. Additionally, I have practical experience as a Salesforce Developer and Administrator, specializing in designing and implementing solutions on the Salesforce platform.

I am passionate about staying updated with the latest technologies and always open to learning new tools and frameworks. With my broad skill set and extensive experience, I consistently deliver high-quality results within given deadlines.

I am a detail-oriented professional with experience in customer service, administrative support, and business operations. Skilled in handling client inquiries, providing efficient solutions, and ensuring smooth daily processes. Proficient in tools such as Salesforce, SAP, Google Workspace, and CRM systems, with the ability to adapt quickly to new platforms.

I am highly organized, reliable, and able to work independently in fast-paced environments. My goal is to deliver excellent service while supporting teams and businesses to achieve their objectives. Currently seeking a remote role in customer service, virtual assistance, or coordination where I can contribute my skills and grow professionally

I help businesses fill their pipeline with the right leads—and turn them into real opportunities.

With solid experience in lead generation, Salesforce CRM, and multi-channel outreach, I focus on finding, qualifying, and nurturing prospects through calls, email , and platforms like LinkedIn. I don’t just gather contacts—I prioritize quality leads that convert and support long-term growth.

I’ve handled lead management, improved pipeline efficiency, and consistently helped teams hit their KPIs. With a background in customer support, I also bring strong communication skills, making it easier to connect with prospects and handle interactions professionally.

If you need someone who can generate leads, stay organized, and help improve your results, I’m ready to help.

Hi, my name is Joanalet Manaog, and I am excited to apply for the Virtual Assistant position.

With over 10 years of experience in customer service, quality analysis, and administrative support, I have developed strong skills in communication, problem-solving, and multitasking. I am proficient in tools like Microsoft Office Suite, CRM systems such as Salesforce and SAP, and have a keen eye for detail in managing email s, reports, and client interactions.

I thrive in fast-paced environments, ensuring efficiency and accuracy while delivering excellent customer support. My background in quality analysis has sharpened my ability to assess and improve processes, making me a valuable asset to any team.

I am eager to bring my expertise and dedication to your company, and I look forward to the opportunity to contribute to your success.

- Salesforce Administrator and Developer
- Exoerienced in Salesforce Flows
- Experienced in LWC, Aura and SOQL
- Experienced in using Visual Studio Code
- Experienced in Salesforce Apex and Integration
- Experienced in Data Entry
- Experienced in using Microsoft Office
- Experienced in Web Scraping
- Basic Image and Video Editing using Canva & Photoshop
- Computer literate
- Willing to work overtime
- Can work with less supervision
- Critical thinking and problem solving

Results-driven Business Development Representative with 7+ years of experience in outbound sales, lead generation, and client communication across healthcare, finance, and rental industries. I specialize in high-volume outbound calling, lead qualification, and appointment setting — consistently delivering pipeline growth and exceeding sales targets.

Throughout my career, I've worked across diverse industries and roles — from financial advising and medical tourism consulting to BPO sales and business ownership — giving me a well-rounded perspective on client needs and how to address them effectively.

I'm skilled in CRM platforms like HubSpot and Salesforce, and proficient in multi-channel outreach through phone, email , and LinkedIn. Whether it's cold calling, objection handling, or closing support, I bring energy, consistency, and a performance-driven mindset to every role.

Currently open to remote opportunities where I can contribute strong communication skills and a proven sales track record to a growing team.

Based in the Philippines | Open to WFH & International Clients

Had a strong background handling inbound and outbound calls. Handled telco, retail and sales account. I am a versatile employee and willing to learn.

I handle the tough parts of E-commerce support—everything from resolving tricky customer complaints to managing the back-office logistics that keep shipments moving. I actually earned a leadership promotion in my first six months because I hit my targets every day and have a 100% attendance record. Now, I’m looking to help a growing brand keep its customers happy across chat, email , and phone.

High-Level Administrative & Salesforce Specialist for Fast-Growing Businesses

Are you looking for a highly reliable, senior-level Virtual Assistant to streamline your back-office operations without the need for constant micromanagement?

With over a decade of corporate experience managing data pipelines, client portfolios, and operational workflows for major telecommunications and tech companies, I specialize in delivering elite, asynchronous administrative support. I take care of the details, data tracking, and CRM integrity so your business runs flawlessly behind the scenes.

As a dedicated back-office professional, I operate 100% via non-voice channels (email , chat, and project management tools). This allows me to focus completely on accuracy, speed, and independent execution.

The Work I Do Best:
Salesforce & CRM Management: Data entry, opportunity tracking, database maintenance, and pipeline management to ensure your customer data is always accurate and updated.

Advanced Admin Reporting: Compiling, auditing, and organizing daily, weekly, and monthly data sheets, activity trackers, and operational reports.

Lead Generation & Research: Collecting accurate B2B contact lists, target data, and market research into structured spreadsheets.

Document Control: Managing file organization, drafting accurate business correspondences, and tracking project timelines.

Why Choose Me?
I bring corporate-level maturity, absolute data confidentiality, and a sharp eye for detail to every task. If you need a trustworthy partner for a part-time schedule (under 30 hours/week) who can log in, execute your workflows perfectly, and keep your files immaculate, I am ready to help.

Let’s keep your business organized. Send me a message, and let's discuss how I can support your data and reporting needs!

I am a A result-oriented professional and a certified Salesforce.com Administrator & developer with 12+ years overall strong domain experience in Sales Support, IT & Technical assistance and Customer Services Industries. Strong multifaceted, diverse and hands on expertise on Client Relationship Management, Customer Experience Management, and Operations.