I help businesses improve operations by reducing manual work, standardizing processes, and building practical workflows that make teams more efficient and easier to scale.

With 7+ years of experience supporting banking, eCommerce, and administrative operations, I focus on improving the systems behind the work—not just completing tasks.

One of my proudest achievements was independently designing a Google Workspace workflow that improved on-time case completion from 50% to 80%, increased productivity from 80 to around 200 completed tasks per day, and was adopted across a nationwide operation supporting 10 banking clients.

I can help with:
• Process Improvement & Workflow Optimization
• Operations Coordination
• SOP Development & Documentation
• Google Workspace Solutions
• Workflow Automation (Google Workspace & -----------)
• Data Validation & Reporting
• AI-Assisted Productivity

If you're looking for someone who will support your operations while continuously improving the way your business runs, I'd love to help.

I am an experienced operations and team management professional with over 10 years of experience supporting business operations, quality assurance, process improvement, project coordination, and team leadership.

I currently work with global teams and have experience managing projects, documenting processes, improving workflows, supporting stakeholders, and helping teams operate efficiently.

I am looking for part-time remote opportunities where I can support businesses with:

• Operations Coordination
• Project Coordination
• SOP & Process Documentation
• Quality Assurance Reviews
• Administrative Support
• Workflow Improvement
• Team Support & Communication

I am organized, dependable, detail-oriented, and comfortable working independently. I enjoy helping teams stay organized, improve processes, and achieve their goals.

If you need someone who can bring structure, accountability, and a strong attention to detail to your business, I would be happy to help.

A Communication Arts graduate who found potential in the BPO industry and humbly grew within the business. Someone who started as a representative and now supporting adult learning by being a Process Trainer. Although she specializes airline campaigns, she works well with different programs outside the category

Data Management | Customer service representative | Account Executive | Sales Representative | Document Control

Industrial Engineer with a track record of walking into unstructured operations - a fabrication shop, a resort front desk, a family business - and building the missing system: SOPs, demand-forecasting models, and data-tracking tools that eliminate recurring losses. Lean Six Sigma Yellow Belt certified, strong in Excel-based analysis and process documentation. Looking for a long-term remote Operations, Data Analyst, or Process Improvement role with a US-based employer.

Too many moving parts slowing down your business?

When operations become disorganized, follow-ups are missed, tasks pile up, and valuable opportunities can slip through the cracks.

I help business owners simplify their day-to-day operations by combining administrative support, organized systems, GoHighLevel CRM automation, and AI productivity tools to create efficient workflows that save time and reduce manual work.

Whether it's managing your CRM, organizing documentation, coordinating projects, or improving business processes, my goal is to help your business run smoothly behind the scenes so you can focus on growth.


How I Can Help

Operations & Administrative Support

• Email and inbox management
• Calendar scheduling and coordination
• Documentation and file organization
• Data entry and CRM maintenance
• Client communication and follow-ups
• Research and administrative support
• Process documentation (SOPs)
• Task and project coordination

GoHighLevel CRM & Automation

• Build and optimize workflows
• Create funnels, landing pages, forms, and surveys
• Configure CRM pipelines, tags, and automations
• Set up appointment booking systems
• Create automated email and SMS follow-ups
• Organize contacts and lead management
• Troubleshoot and maintain GHL assets

Process Improvement

• Organize business systems and workflows
• Improve operational efficiency
• Reduce repetitive manual tasks
• Maintain accurate documentation
• Support onboarding and backend operations


Tools I Work With

CRM & Automation • GoHighLevel
Project Management • Notion • Trello
Productivity • Google Workspace • Microsoft Office
AI Productivity • ChatGPT • Gemini
Design • Canva


What You Can Expect

• Organized and detail-oriented support
• Clear and professional communication
Reliable follow-through on tasks
• A proactive approach to solving problems
• Someone who enjoys improving systems, not just completing tasks

I'm always eager to learn new tools and processes that help businesses operate more efficiently. My goal is to become a trusted partner who brings structure, consistency, and dependable support to your team.

If you're looking for someone who can help streamline your operations, improve your workflows, and support your business as it grows, I'd love to connect.

A passionate and detail-oriented Industrial Engineering graduate with a Lean Six Sigma Yellow Belt certification. Skilled in process improvement, data handling, and quality management, with hands-on experience in warehouse and manufacturing operations. Creative and tech-savvy, with strong interest and experience in photo and video editing, digital content creation, and visual storytelling. Known for having a good eye for art and photography, adaptability, and strong teamwork skills. Ready to contribute to efficient operations while bringing creativity to digital and visual tasks.

I'm a journalist-turned-Customer Support and Technical Support professional with over 8 years of experience supporting customers across telecommunications, eCommerce, and service-based industries. My background in journalism taught me how to communicate clearly, think critically, and connect with people—skills that have become the foundation of my career in customer experience.

Throughout my career, I've supported customers through phone, email, and chat, resolving technical issues, managing escalations, improving support processes, and delivering exceptional customer experiences. I'm experienced in technical troubleshooting, customer relationship management, order management, quality assurance, and process improvement, with hands-on experience using platforms such as Shopify, Zendesk, Freshdesk, Gorgias, Zoho, WooCommerce, Magento, Trello, Notion, Airtable, Slack, and the Google and Microsoft suites.

I take pride in being adaptable, detail-oriented, and solution-focused. Whether I'm helping a customer resolve a complex issue, improving an internal workflow, or collaborating with a team, I strive to create positive outcomes through clear communication, empathy, and ownership.

I'm currently seeking remote opportunities in Technical Support, Customer Support, Customer Success, Operations, and eCommerce, where I can continue helping businesses deliver outstanding customer experiences while growing alongside a great team.

Hello! I'm Julie, a Chemical Engineer and Business Operations professional with 10+ years of experience supporting local and international organizations through business operations, CRM administration, proposal management, technical documentation, reporting, and cross-functional coordination.

I enjoy improving workflows, organizing information, and supporting teams through efficient business processes. I'm continuously learning modern business tools and expanding my skills to better support remote teams.

If you're looking for someone who is organized, dependable, and proactive, I'd love the opportunity to contribute to your business.

Portfolio: -----------
LinkedIn: -----------.-----------/in/julieannroseke/

I'm an Executive Assistant and Operations Specialist who helps founders and leadership teams stay organized, move faster, and focus on the work that matters most.

Over the past 8+ years, I've worked across executive support, operations, administration, finance, and systems improvement. Most recently, I spent more than two years as the right-hand to the founder of a fully remote newsletter agency. I managed executive communications, coordinated operations, launched over 1,000 email campaigns, built internal systems, and kept the day-to-day operations running smoothly.

What sets me apart is that I don't just complete tasks. I improve the way work gets done, like turning a manual hiring process into a zero-follow-up automated pipeline. Whether it's organizing executive workflows, building dashboards, documenting processes, or automating repetitive work, I enjoy creating systems that save time, reduce manual effort, and help teams work more efficiently.

Some projects I'm especially proud of:

-Created a fully automated hiring pipeline that eliminated manual follow-ups.
-Developed a centralized Notion Operations Hub with Slack integrations, project tracking, and workflow automations.
-Built client-facing newsletter performance dashboards with dynamic reporting and automated insights.
-Managed end-to-end email operations across HubSpot, ConvertKit, Beehiiv, Mailchimp, and ActiveCampaign.
-Built multi-currency financial dashboards to support bookkeeping, budgeting, and reporting.

I'm comfortable working with Google Workspace, Microsoft Office, Notion, Airtable, Slack, Zapier, ChatGPT, Claude, and other modern productivity tools. I enjoy learning new platforms and finding practical ways to make work more efficient.

If you're looking for someone who can provide dependable executive support while helping improve the way your business operates, I'd love to connect.

Hours and rate are negotiable.

Experienced professional with a strong background in the Customer Service industry, specializing in email support and experience in dropshipping

Experienced process improvement associate, ensuring strict adherence to company policies and best practices, and fostering a culture of compliance.

I am an Operations and Automation specialist who helps businesses eliminate manual bottlenecks and scale efficiently. Whether you need to streamline a physical manufacturing floor or want a custom Google Sheets system to automate your administrative work, I build practical, reliable solutions that actually work in the real world.

Having built a manufacturing facility from the ground up and scaled my own retail businesses, I understand the operational growing pains companies face—and I know how to fix them.

Here is how I can help your business:

Custom Automation & Google Sheets: I build bespoke business systems using Google Sheets and Google Apps Script. I can replace your manual data entry with automated ERPs, Point of Sale (POS) trackers, and live inventory/supply chain monitors that forecast lead times and track production metrics in real time.

Process Improvement & Operations: Leveraging my formal training in Lean Six Sigma (Green Belt) methodologies, I help businesses standardize their workflows. I can map out your production bottlenecks, create clear standard operating procedures (SOPs), and design tracking systems to monitor quality control and yield rates.

Bonus Skillset: Hardware & Prototyping
If your business involves physical products, I also bring a strong background in hardware design. I am proficient in Fusion 360 and 3D printing (including past experience designing precision lens stabilizers for heavy-wind surveillance in Japan). While my core focus is operations and systems, I can easily jump in to modify a 3D model for better manufacturability (DFM) or rapidly prototype a new part.

Skilled in bookkeeping and accounts payable, making sure all the numbers add up and everything stays on track. Experienced in processing invoices, managing bank transactions, and maintaining accurate financial records with precision and care. Also adept at handling administrative tasks such as scheduling, organizing events, and maintaining smooth communication across teams. With strong attention to detail and a focus on efficiency, I’m eager to bring my hands-on experience and positive attitude to a new role where I can be asset to a well-organized and successful team.

I am a versatile and detail-oriented professional with strong skills in CRM management (HubSpot), data analysis, and process optimization. Known for my adaptability and commitment to continuous improvement, I bring value through efficient admin support, clear communication, and customer service. With experience in social media marketing and content creation, including photography and video editing, I am a reliable and resourceful tea-----------mber who thrives in dynamic environments.