Hire top-tier Process Improvement experts

I had experience in handling benefits and claims calls for a U.S. Health Insurance account from my previous employer. Also I was a Process Improvement Analyst whole handled Quality Assurance for calls determine flaws in the current process workflow and formulate ideas to improved the workflow. I can work independently with minimal supervision given the resources available.

A Process Improvement Analyst works at a detailed level to understand how processes work and interact with each other to support the delivery of targeted client experience. The primary objective of this position is to pinpoint areas where enhancements in process efficiency, quality, or risk management are possible.

Customer Service, Module Creation and Development, Process Improvement, Facilitation, Communication Coaching, Telecommunication and Utility, Email Management and Chat Support, Quality Assurance, Freight Forwarding, Data Entry and Database Management, Telephone Support, MS Office, Performance and Project Management, Property Management, and Home Loan Administration

With a strong background in financial management and keeping an eye for details, I am confident in my ability to contribute effectively to your team.

-Accountable for the development and implementation of training strategies, plans, and processes to support organizational goals. Responsible for all Training Programs and ensure that there are collaborative programs operating at all times. Key Responsibilities: - To recommend and implement training and development programs for front-line staff and leaders. - To help achieve excellence in Sales and Customer Service Division, call handling and mastery of products.

1. Technical Analysis2. Analytical Skills3. Leadership Skills4. People Management/Mentoring5. Excel, Word, PPT6. MRP/ERP/SAP7. Negotiation Skills8. Big Query9. Confluence10. Salesforce11. Shippit12. Slack13. Google Suites14. SQL

Hi, you can call me M. I started off my career in inventory and transitioned back into the Aviation industry. This is where I spent majority of my working years starting from an Agent, a bit of leadership and moved all the way to the Operational Team. I am currently in an ecommerce industry as a process improvement manager, pushing boundaries while keeping everything consistent. I am always looking to meet like minded people, so connect away!

Dedicated Process Improvement and Quality Specialist with a proven track record of leadership, extensive supervisory, and managerial experience. Recognized for driving organizational excellence through the implementation of ISO standards and continuous improvement methodologies. Adept at optimizing operations and enhancing product quality.

*10 years of experience in the Customer Service Industry*Experience in Retail, Travel, and Educational Accounts with email, phone, and chat support*3-year experience as Quality, Training, and Process Improvement Head for customer service accounts with 200+ employees*OneCRM Salesforce LightningHere's how I can support your business! *E-COMMERCE SUPPORT: With a keen eye for market trends and a strategic approach, I help clients increase their online sales and cr

Experienced Quality Assistant Manager in a BPO Industry with a Proven Track RecordHello! I’m an accomplished Quality Assistant Manager with over 7 years of experience driving quality improvements and ensuring operational excellence in diverse industries. My background encompasses a strong blend of quality assurance, process optimization, and team leadership.Key Strengths:Quality Assurance Expertise: Proficient in developing and implementing quality management