I’m a Shopify Supply Chain Manager with 3 years of ecommerce experience, currently managing order fulfillment, supplier coordination, inventory updates, refunds, and daily operations across multiple stores.

I help ecommerce businesses keep orders moving, resolve fulfillment issues quickly, and prevent delays from turning into cancellations, refunds, chargebacks, or poor customer experiences.

My experience includes supporting Shopify stores serving customers in the US, UK, Australia, the Netherlands, and Germany.

Core Responsibilities
Monitor Shopify orders daily across multiple stores
Track fulfillment progress and identify delayed or high-risk orders
Resolve out-of-stock products, size issues, address problems, shipping delays, RTS orders, and orders stuck in “information received”
Communicate with suppliers daily and send structured issue lists
Follow up until pending issues are fully resolved
Coordinate replacements, reshipments, store credit, and refunds
Prioritize value recovery before issuing refunds when appropriate
Update out-of-stock products and unavailable variants
Maintain accurate SCM, refund, supplier, and order tracking sheets
Prepare daily reports covering resolved issues, pending cases, and operational risks

I work with a strong ownership mindset. I do not simply report problems—I investigate them, coordinate the required solution, follow up consistently, and ensure each issue reaches a clear resolution.

Additional Ecommerce Experience

I also have experience in:

Shopify product research and validation
Supplier sourcing and communication
Product listing creation and optimization
Product launch preparation
Catalog and inventory management
SEO product titles and descriptions
Google Shopping Ads and Merchant Center compliance
Product data, pricing, tags, images, and variant updates
Competitor and market research
Why Clients Hire Me
3 years of Shopify ecommerce experience
Current experience managing multiple stores
Strong order fulfillment and issue-resolution skills
Reliable supplier communication and follow-up
Organized and accurate tracking system management
Strong attention to detail
Proactive risk identification
Experience reducing preventable refunds and chargebacks
Able to work independently and take full ownership of daily operations
Skills

Shopify • Supply Chain Management • Ecommerce Operations • Order Management • Order Fulfillment • Supplier Communication • Supplier Management • Inventory Management • Refund Management • Replacement and Reshipment Coordination • Shipping Tracking • RTS Order Management • Chargeback Prevention • Daily Reporting • Spreadsheet Management • Catalog Management • Product Research • Supplier Sourcing • Google Merchant Center • Google Shopping Ads

I’m looking to support ecommerce businesses that need a dependable Supply Chain Manager who can manage daily fulfillment, coordinate suppliers, resolve order issues, maintain accurate systems, and keep operations running smoothly across multiple Shopify stores.

Results-driven Operations, Inventory, and Supply Chain professional with extensive experience since 2015 in optimizing business operations, improving efficiency, and driving profitability. Proven track record of leadership and management success within large-scale organizations, with strong expertise in inventory control, supply chain coordination, logistics, and daily operations management. Experienced in leading teams, achieving performance targets, and implementing process improvements that support operational excellence and sustainable business growth. Highly skilled in problem-solving, team leadership, demand planning, and continuous improvement within fast-paced operational environments.

A results-driven Customer Service and Supply Chain professional with over 7 years of experience in Dubai, United Arab Emirates, progressing from Call Center Optimizer & QA Analyst to Supply Chain Customer Service Manager. Experienced in managing end-to-end order processing, export documentation, and HS Code compliance, including applications through the Dubai Municipality and Chamber of Commerce.

Proficient in SAP and Oracle ERP systems for customer account creation, invoice generation, and credit note processing. Demonstrated ability to manage customer inquiries, follow-ups, and complaints efficiently while maintaining high service standards.

Skilled in cross-functional coordination with sales, finance, logistics, procurement, and warehouse teams to ensure smooth order fulfillment and customer satisfaction. With extensive industry experience and strong operational knowledge, I am confident in my ability to contribute to organizational growth, improve customer experience, and streamline supply chain operations.

I am an expert in purchasing, inventory, logistics and supply chain management, with 20 years experience, 2 years of which are in an Amazon E Commerce company. I know how to plan and implement overall cost savings across the whole supply chain. I have implemented cost savings and effciency improvements in big companies like Pepsi, Avon, Goodyear and Denso.

Results-driven Supply Chain & Demand Planning Manager with over 15 years ofexperience optimizing operations across e-commerce and global supply networks.Adept at end-to-end supply chain management, strategic forecasting, and costoptimization. Proven track record in driving profitability, streamlining logistics, andleading cross-functional teams. Passionate about using data-driven insights toenhance efficiency, improve customer satisfaction, and support sustainable growth.

I will be your right-hand, wherever you are. I help busy people like CEOs, founders, and executives to reclaim their time by managing their calendars, inboxes, travel, and day-to-day operations. So they can focus on what matters most. I have experience creating engaging social media content, designing graphics, copywriting, and editing videos for various digital platforms. I understand how to develop content that connects with audiences, increases engagement, and supports business goals. I am also familiar with planning content calendars and monitoring social media performance with the use of my analysis to improve campaign results.

Hi there! I’m Mary Bridgette from the Philippines. Thank you for stopping by my profile!
If you’re a startup founder or business owner who’s ready to launch, grow, or scale, but you need someone who can do more than just handle admin tasks, you’re in the right place.
I specialize in turning chaos into smooth, scalable operations. As an Operations Manager / COO, I bring structure, clarity, and mome ntum to your business so you can focus on what truly matters: growing your company!
Over the years, I’ve worked with both corporate giants and scrappy startups, but my heart (and expertise) belong to startups, where agility, innovation, and fast execution are key.
Here’s what I can help you with:
1. Full Operations Management – Running your day-to-day so you don’t have to think about it.
2. Team Leadership – Ensuring your people deliver on goals aligned with your vision.
3. Supply Chain Management – Purchasing, order processing, vendor management, logistics, inventory, you name it.
4. Business Process Development – Building workflows and SOPs that actually work in real life.
5. Business & Data Analysis – Identifying gaps, solving bottlenecks, and supporting informed decision-making.
With me on board, you’ll have a partner who supports and helps come up with ideas, makes them happen, and ensures your business runs like a well-oiled machine.
Bonus Expertise:
I have an extensive background in the pet food industry, making me the perfect partner if you’re in this niche. I can also support pet food R&D, new product development (NPD), and quality management.
If you’re ready to build the company you’ve been dreaming of, let’s talk. Send me a message and let’s get started!

CORE SKILLS
Customer Service & Support (Email & Chat)
Supply Chain & Fulfillment Management
Product Quality Control & Analysis
Dispute & Chargeback Management (PayPal & Klarna)
SOP Creation & KPI Monitoring
Inventory Management & Supplier Coordination
Virtual Assistance & Administrative Support
B2B & B2C Operations

TECHNICAL SKILLS
Shopify, WooCommerce, Zendesk, Freshdesk, Gorgias, Dropified, Hubstaff, Basecamp, Google Workspace (Sheets, Gmail), Slack, Trello, Monday.com , ServiceM8, QuickBooks, Calendly, Reamaze, Business Suite

With almost 9 years being a Supply Chain Professional, I help provide flexibility in balancing inventory stock-outs or stocks allocation across ASEAN countries to ensure optimal delivery of demand, eliminate warehouse storage costs, coordinate with warehouse & logistics on delayed shipments, facilitate monthly S&OP meetings with upper level management & increase forecast accuracy to over 70% from below 50%.

With over 4 years being a Social Media Manager & Owner of my online business focusing on vintage accessories, I help my customers source their collections both locally & internationally achieving customer satisfaction.

SERVICES OFFERED

SUPPLY CHAIN MANAGEMENT
-Demand Planning
-Forecasting
-Inventory Management
-Purchase Order Processing
-Shipping & Logistics Management

SOCIAL MEDIA MANAGEMENT
-Sources & coordinates with local and international suppliers
-Coordinates with local & international logistics for product shipment
-Formulates high quality visual content for social media posting
-Runs boosts in various social media platforms such as Instagram and Facebook
-Responds to inquiries and comments
-Analyzes trends in the fashion industry

TOOLS
-Excel
-PowerPoint
-SAP
-Canva
-Teams & Zoom
-Telegram , Viber, Whatsapp
-Instagram and Facebook

Experienced Demand and
Supply Planning Specialist with a
demonstrated history of working in the
consumer services, fast-moving
consumer goods, personal/home care
manufacturing and food & beverages
industry. Skilled in Supply Chain
Planning and Management, Inventory
Analysis and SAP. Strong operations
professional with a Bachelor of
Science (B.S.) focused in Industrial
Engineering from Polytechnic
University of the Philippines.

Detail-oriented and analytical Inventory Analyst with over 5 years of experience optimizing inventory management processes. Proven track record in conducting thorough inventory analysis, identifying trends, and implementing effective inventory control strategies to minimize costs and maximize efficiency. Skilled in utilizing inventory management software and ERP systems to track inventory levels, forecast demand, and ensure timely replenishment. Strong ability to collaborate cross-functionally with procurement, logistics, and sales teams to maintain accurate inventory records and meet customer demands. Adept at generating comprehensive inventory reports and recommending improvements to streamline operations. Seeking to leverage expertise in inventory analysis and logistics coordination in a challenging virtual assistant role.

Looking for a Shopify Virtual Assistant who can manage your store, improve conversions, and handle day-to-day operations without constant supervision?

I help eCommerce brands grow by combining Shopify store management, Klaviyo email marketing, and supply chain coordination. With over 4 years of experience as a Shopify VA and eCommerce support specialist, I understand how to keep your store running efficiently while increasing revenue and customer satisfaction.

I specialize in Shopify product listing, collections, inventory management, pricing updates, and store optimization to improve conversion rates. I also create and manage Klaviyo email campaigns, flows, and segmentation to increase retention and repeat purchases. On the operations side, I handle order fulfillment, supplier coordination, shipment tracking, and issue resolution to ensure smooth delivery and better customer experience.

I am detail-oriented, reliable, and proactive. I do not wait for problems to happen. I identify gaps, improve processes, and keep everything organized so you can focus on scaling your business.

If you need a Shopify Virtual Assistant, Shopify Store Manager, or eCommerce VA who understands both marketing and operations, I am ready to help you grow your store.

I am a multifaceted and internationally experienced as Supply Chain Manager in Purchasing, Inventory, and Logistics Professional with over 7 years of success in global supply chain operations across the manufacturing, construction, and retail sectors. I have a proven ability to manage cross-border procurement, international vendor relations, and multimodal logistics (air, sea, and land) across Asia, the Middle East, and the USA.

With a background in project coordination in a construction company, I am adept at optimizing inventory, controlling costs, and aligning logistics operations with production, project, and sales demands. I am also proficient in supply chain technologies including ERP and the E21 system, and well-versed in compliance with INCOTERMS, HS Codes, and import/export regulations.

Detail-oriented and dependable Executive Assistant with a strong background in business operations, customer care, and e-commerce support—specialising in Shopify. I bring proven experience in streamlining workflows, managing day-to-day operations, and providing top-tier support to business owners and teams.

My strengths lie in clear communication, problem-solving, and staying ahead of client needs. I’ve successfully handled Shopify store management, customer service resolution, product uploads, and backend organisation, helping businesses improve their customer experience and overall efficiency.

Whether it's coordinating tasks, responding to customers with care, or keeping things running smoothly behind the scenes—I bring a proactive and solutions-focused mindset to every project.

Looking for a self-motivated, dependable, versatile, and organized assistant?Congratulations! You have just found what you are looking for!

I had been employed as a Technical Support Representative for a year and also had to do sales on top of providing technical assistance to the customers. Then I had worked as a Business Transcriptionist and had been promoted as a Transcript Proofreader just after a month. I also have experience of being a full-time English tutor to a Korean student who had passed the required English examinations to work in Australia. Shortly after my tutorial stint, I was employed as a Customer Support Specialist. I had risen up from my Customer Support Specialist position to a General Virtual Admin Assistant (Amazon and Woocommerce) to a Supply Chain Manager.

My proven track record will show you how committed I am at work. I bring value to the company I'm working at by bringing in desirable results and not just by simply doing the tasks assigned to me. I always make sure to be on my best foot and to not limit myself on what I can do to help the company grow because this means my own growth as well.

I am thrilled to learn new things and certainly a fast-learner too. I perform my best and strive to exceed what is expected of me.

I am really excited to work with you! Talk to you soon. :)