Results-driven Sales Operations and Supply Chain professional with 14 years of progressive experience across sales, operations, supply chain management, logistics, inventory control, and procurement. Proven ability to align sales plans with supply chain execution to drive on-time order fulfillment, improve customer satisfaction, and optimize inventory and working capital. Experienced in end-to-end supply chain processes, demand planning, inventory control, and continuous process improvement that reduces costs and enhance service levels. A self-motivated professional capable of working independently and executing initiatives from ground up. Proficient in ERP systems (Oracle, SAP), Microsoft Office and process improvement tools (SPC, 8D, RCCA, 5-Why). Seeking to contribute strong organizational, planning, and analytical skills in a Sales Operations and Supply Chain leadership role.

I am a seasoned individual in the field of Supply Chain and Production Operations for OleoChemical and Food Manufacturing Companies. As a graduate of BS Chemical Engineering with 11 years of Experience, I could offer you different services that you may see fit:
Supply Chain as a Service:
Order Fulfillment
Demand Planning/Inventory Forecasting
Production Scheduling
Inventory Management
Warehouse Management
Procurement (B2B)
Vendor Sourcing and Selection
Data Analysis and Reporting

Here are the tools that I used:
SAP - ERP
SAP -SAGE
SAP -Crystal Report
Microsoft (Sharepoint, Teams, Excel. Wprd, Ppt)·
Zoom, -----------, Slack
I will help you in:
ZERO Stock out
Increase Productivity
Total Cost Reduction
Continuous Improvement (PDCA)
Reaching your GOALS (SMART)
S-Scientific -----------asurable A-Achievable R-Relevant T-Timely

I am also open to new challenges in this ever-changing Industry.

I specialize in helping Shopify brands scale by building structured systems across operations, product validation, and conversion, turning unstable stores into predictable revenue machines.

Over the past projects, I’ve managed and supported:

$1.2M+ total sales generated
18,000+ orders processed and fulfilled
Full-store operations across marketing, fulfillment, and customer flow

I don’t just execute tasks, I build systems that allow stores to scale efficiently and sustainably.

What I Do
Shopify Growth & Operations
Full order management and fulfillment tracking
Supplier communication and escalation handling
Order issue resolution (delays, refunds, replacements)
Backend system building (Google Sheets, dashboards)
Process optimization for scaling stores
Product Research & Launch Systems
Product validation using:
Google Trends
Pinterest demand discovery
Meta Ads Library
Competitor analysis and saturation checks
Structured product selection (not random testing)
Conversion & Creative Systems
AI-powered creatives based on:
Pain points
Emotional triggers
Hidden desires
Customer objections
Product page optimization (high-converting structure)
Creative angle testing frameworks

Systems I Built:
1. Centralized Order & Supplier System
Built a tracking system handling 18,000+ orders
Reduced supplier delays and fulfillment issues
Created escalation frameworks to prevent revenue loss
Improved visibility on high-risk orders before shipping
2. Conversion-Driven Creative System
Designed structured AI workflows based on buyer psychology
Eliminated random creatives
Increased consistency in high-converting ads
3. Shopify Store Optimization System
Structured homepage and navigation
Improved mobile-first UX
Optimized collections and product flow
Clear CTA positioning for higher conversions
Results
$1.3M+ gross revenue managed
18,000+ orders fulfilled
Improved fulfillment stability at scale
Built systems supporting long-term growth
Why Work With Me

Most freelancers:

Execute tasks
Follow instructions
React to problems

I:

Build systems
Prevent problems before they happen
Help you scale without operational chaos

Let’s Work
If your store is:

Growing but disorganized
Struggling with fulfillment
Lacking structure for scaling

I can help you fix operations and scale properly.

Fluent in both verbal and written English communication, proficient in MS Office and Google applications, critical thinking and problem solving skills, multi-tasking, project management skills

I am a multifaceted and internationally experienced as Supply Chain Manager in Purchasing, Inventory, and Logistics Professional with over 7 years of success in global supply chain operations across the manufacturing, construction, and retail sectors. I have a proven ability to manage cross-border procurement, international vendor relations, and multimodal logistics (air, sea, and land) across Asia, the Middle East, and the USA.

With a background in project coordination in a construction company, I am adept at optimizing inventory, controlling costs, and aligning logistics operations with production, project, and sales demands. I am also proficient in supply chain technologies including ERP and the E21 system, and well-versed in compliance with INCOTERMS, HS Codes, and import/export regulations.

Experienced eCommerce Supply Chain & Operations Specialist
Purchasing Management and Sourcing Specialist
eCommerce SCM in Shopify, and Multichannel Platforms
Skilled in Admin Support, MS 365, Canva, and Order Fulfillment Tools
STEM Educator with Technical & Analytical Expertise

Purchasing
| Executes end-to-end purchasing operations: order placement to delivery confirmation
| Reviews purchase requests and ensures accuracy in quantities, pricing, and specifications
| Coordinates with suppliers to process orders and maintain timely fulfillment
| Monitors order status and resolves delays, discrepancies, or delivery issues
| Ensures cost-efficiency and adherence to procurement policies and budget controls

Sourcing
| Identifies and evaluates potential suppliers to ensure quality and reliability
| Conducts supplier negotiations for pricing, terms, and lead times
| Builds and maintains strong supplier relationships for long-term collaboration
| Analyzes market trends to secure competitive sourcing opportunities
| Ensures continuous supply by developing backup vendors and sourcing strategies

Supply Chain Management
|Performs end-to-end operations: procurement to fulfillment
|Conducts product quality checks and approves items for price adjustments
|Coordinates directly with suppliers to maintain a consistent supply
|Tracks logistics to avoid delays and reduce fulfillment issues
|Ensures cost-effective, smooth delivery across Shopify and other platforms

Operations-In-Charge (Realme PH)
|Managed daily store operations and team resource allocation
|Supervised financial reports, workload distribution, and customer service
|Ensured smooth coordination between marketing, logistics, and sales

Faculty Member (Engineering, Math, Science)
|Conducts lectures and training in electronics, math, and applied sciences
|Merges academic knowledge with real-world tech and business experience
|Guides students in building hands-on electronics and Arduino projects
|Experienced in curriculum design and technical mentorship

Remote Access Engineer (Ericsson PH)
|Handled scheduling, calendar management, and data processing
|Used MS 365 (Outlook, Teams, SharePoint, Excel) for team collaboration
|Processed technical documentation and reports for cross-functional teams

TOOLS & TECHNICAL SKILLS
|eCommerce Platforms:
Shopify, Parcel Panel
|Admin & Project Management:
Microsoft 365 (Excel, Outlook, Teams, SharePoint)
WhatsApp, -----------, Slack, -----------
|Creative & Content Tools:
Canva, Photoshop (basic editing, creatives for posts and storefronts)
|Teaching & Engineering Tools:
Arduino (C++), AutoCAD, Proteus

KEY STRENGTHS
|Strong organizational and multitasking skills
|Detail-oriented with a proactive work ethic
|Skilled in cross-functional team coordination
|Effective written and verbal communicator
|Goal-driven and adaptable in both tech and admin roles

Looking to work long-term with a team that values excellence and reliability.

Let’s connect—I'm ready to help your business grow.

Comprehensive understanding of the area of Supply Chain, Fast Moving Consumer Goods, Sales Coordination, Customer/Supplier Management, Forecasting, Virtual Assistance, Customer Service, and Social Media Management.
Proficiency in MS Office (EXCEL, WORD, OUTLOOK, POWERPOINT). Experience in ERP systems (Oracle, Netsuite, PRONTO, Sage, DEAR), Skubana, Slack, Teams, Google Meet, Teemyco, Asana, Dropbox, GSuite, Hubspot, Hubstaff.
Good negotiating and coordinating skills that help in meeting targets and deadlines
Proficient in providing administrative support to different departments aimed at coordinating sales efforts appropriately
Resourceful, self-driven, fast learner, and work well with others.

Expertise in social media management, graphic design, video editing, and logistics coordination. Experienced in creating compelling content, managing digital platforms, supporting business operations, and coordinating logistics processes. Highly organized, tech-savvy, and dedicated to delivering quality results in fast-paced environments.

Amazon FBA
5 years experience working as a well rounded AMAZON Seller Virtual Assistant and digital content creation. With extensive knowledge in performing different tasks, including but not limited to:

Product Sourcing - I can help you find reputable suppliers and handle all communications and order transactions to shipping out goods.

Product Listing - I can help you prepare your listing and enhance every part of your product detail page to maximize search exposure and sales. Create and Fix listing issues like variation issues, search suppressed, stranded etc.

Keyword Research / Listing Optimization - I can help you find highly related keywords and incorporate those on copyright for better search results and drive more traffic to your listing that converts.

Product Image/Video Creation - I can help you build high converting product images/Videos to gain more attention from buyer and give more values to your product.

Supply Chain / Inventory Management - I can help you with Inventory management and supply chain system - Managing and tracking stocks to prevent out of stock situation and avoid excess Inventory

Logistics - Ordering and Shipping Goods from supplier to Amazon/3PL

Brand Protection / OPR – Transparency Portal / Reporting / Removing Hijackers

Building Amazon Operations SOP, tutorials, templates and guides.

Customer Support

Other skills:
Photo editing - Expert in Photoshop
Well-verse -in WordPress
Video editing
- Adobe Premiere, Final Cut
Basic PPC
Experienced with Etsy / Shopify / Walmart

Graphics Design / Website building - (Adobe Photoshop, Adobe Illustrator, Canva)
Logo, splash pages,
thumbnails and ad banners
design layout and templates
Image and photo manipulation

WordPress / Webmaster / Web designing / Site Admin
Proficient in HTML
SEO - Keyword Research, Web-Page optimization

Online Business Manager | Ecommerce Operations & Supply Chain with 16+ years of real-world experience building and running a product-based business from the ground up. I bring founder-level thinking to every client I support, having personally managed everything from product development and supplier coordination to e-commerce, social media marketing, and customer experience.

My strengths are in keeping operations running smoothly, supporting launches, managing client communication, and building the systems that let founders focus on growth. I monitor KPIs, build and maintain dashboards, create and optimize CRM workflows, and design SOPs that keep teams aligned and accountable without constant oversight.

I work well in fast-paced environments, take full ownership of results, and treat every business I support as if it were my own. I am currently expanding my skills in GoHighLevel, Kajabi, and CRM automation to deliver even more value to the digital businesses I support.

Experienced Operations Manager with 9 years of experience in freight forwarding, logistics operations, and supply chain coordination, including 8 years of hands-on experience using CargoWise.

I specialize in operational management, workflow optimization, process improvement, and team coordination within the freight forwarding industry. Over the years, I have developed extensive experience in CargoWise operations, including workflow setup, process configuration, operational support, and system administration functions to help improve efficiency and business operations.

I was part of a startup logistics company during its early stages and became one of its first employees. Initially hired as a Team Leader, I was promoted to Operations Manager as the company rapidly expanded. I played a key role in helping scale operations from a small team of 3 employees to nearly 100 employees by contributing to operational structure, process stabilization, workflow implementation, and business support initiatives. I was also involved in office setup and business registration support during the company’s growth phase.

In addition, I actively participate in global logistics networking events and attended JCtrans conferences in Shanghai and Bangkok, allowing me to further expand my knowledge of international freight forwarding, logistics partnerships, and supply chain trends.

Core Expertise:
• Freight Forwarding Operations
• CargoWise Operations & Workflow Setup
• Supply Chain Coordination
• Operations Management
• Logistics Process Improvement
• Team Leadership & Coordination
• Workflow Optimization
• SOP Development
• Shipment Coordination
• Administrative & Operational Support
• Client & Partner Communication

I am passionate about building efficient operational systems, improving workflows, and helping logistics organizations scale effectively.

I am well-experienced in building customer-service and client-service relations as I have been in the BPO industry for over 10yrs. I am organized, keen on details, passionate and hard-working. I am willing to learn and be trained to be equipped with competencies to effectively perform the role.

I am well-experienced in building customer-service and client-service relations as I have been in the BPO industry for over 6yrs. I am organized, keen on details, passionate and hard-working. I am willing to learn and be trained to be equipped with competencies to effectively perform the role.

I'm a freelancer since 2011 and knows how to manage SHOPIFY store, do VA tasks and more.

I am an 8 years experienced Inventory and Supply Chain Manager for Amazon USA, Canada and UK. Part of my duties are:
-Inventory Purchasing to multiple vendor. Verify invoice correctness.
- Inventory management using automated tools like Forecastly or manually in Gsheet or excel sheet
- In-depth analytical mind in ensuring a very safe level of stocks
- Inventory Forecasting, process FBA shipment in Seller Central
- Supplier research in alibaba
- Research for local warehouse provider
- Processing reorder purchases to Chinese suppliers
- Process shipment with Chinese forwarders.
- Reimburse missing units
- Strategic negotiation with all forwarders to get the best price

I worked as an eBay Store Manager, in which I developed knowledge in e-commerce and the following; skills Product research from Amazon, Walmart, Homedepot and Aliexpress. Optimizing titles, photos and description, pricing, email Customer Service, process orders

I also worked as Shopify VA, I managed the inventory and creation of Variations. I also create listing.

From day 1 of my working experiences, I always bring the following personal and professional skills with me consistently and on-top of my technical skills, these skills are the most important thing that made me outstanding:
- Honest
- Organizational Skill
- Problem Solver
- Self Motivated
- Team Player that can also be Leadership
- Reliable and Owns the responsibility of the role
- Open to all kinds of communication
- Committed