I am a reliable and detail-oriented Virtual Assistant with experience in Healthcare Operations Support, Customer Support, Chat Support, and Order Management & Fulfillment. I help businesses streamline their daily operations by providing efficient administrative support, handling customer inquiries, managing orders, maintaining accurate records, and coordinating workflows.

My experience includes customer communication, data management, process coordination, order fulfillment, and administrative tasks. I am proficient in Google Workspace, Microsoft Office, Canva, ChatGPT, Slack, Zoom, and Google Meet, and I quickly adapt to new tools and systems.

I take pride in delivering accurate, high-quality work while meeting deadlines. With strong organizational skills, attention to detail, and the ability to work independently, I am committed to helping businesses improve efficiency and provide excellent customer experiences. If you're looking for a dependable Virtual Assistant who is proactive, reliable, and easy to work with, I'd be happy to support your team.

Hi, I’m Genina —

A dedicated and detail-oriented Virtual Assistant with solid experience in supporting e-commerce businesses of all sizes. I help online store owners manage the day-to-day operations, allowing them to focus on growing their brand.
I've worked with platforms like Shopify, Amazon, eBay, Etsy, Mirakl, Temu, Overstock, Target, TikTok Shop, and more. Whether it's processing orders, uploading and optimizing listings, handling customer inquiries through chat, or keeping your back-end organized—I’ve got you covered.
I understand how fast-paced and demanding e-commerce can be, and I’m here to take the pressure off your shoulders. I work with accuracy, meet deadlines, and treat your business like my own.

Beyond store management, I also support lead generation and data collection through web scraping using tools like Apify, Clay, and Octoparse.

I’m organized, tech-savvy, and proactive. Whether you need help with back-end tasks, fulfilling customer orders, or gathering the right data, I bring value by being consistent, reliable, and easy to work with.

What I Can Help You With:

- Order fulfillment & tracking- Product listing and content creation
- Listing optimization (titles, tags, descriptions)
- Inventory and stock updates
- Customer service (email, chat, and DM replies)
- Lead generation (Web Scraping) & basic data entry
- Admin tasks

Tools I’ve Used:

- Shopify, Etsy, eBay, TikTok Shop, Mirakl, Walmart, Amazon Seller Central
- ShipStation
- Teapplix
- ShipOut
- ShipRateShop
- Canva
- Trello
- Helium 10

I am a motivated and hardworking individual seeking a Virtual Assistant position where I can use my communication and organizational skills to support clients effectively. I am eager to learn, detail-oriented, and committed to delivering quality work.

Eager to start a career as a Virtual Assistant and committed to learning new tools and skills quickly. Known for being reliable, adaptable, and able to work independently with strong attention to detail. Based in Marikina, seeking an entry-level remote position where I can apply my skills and grow professionally.

I am a reliable and detail-oriented Virtual Assistant with over seven years of experience providing customer support, administrative assistance, and e-commerce support for businesses across different industries. Throughout my career, I have built a strong reputation for delivering excellent customer service, managing multiple priorities, and working independently in fast-paced remote environments. I take pride in communicating professionally, solving problems efficiently, and ensuring every customer interaction leaves a positive impression.
My experience includes handling customer inquiries through email, live chat, social media, and e-commerce platforms. I have supported customers with order processing, tracking shipments, returns, refunds, replacements, billing concerns, and general product inquiries while maintaining a customer-first approach. I am experienced in working with Shopify and Amazon Seller Central and have assisted with order management, account support, and marketplace operations. I am also comfortable following standard operating procedures, documenting processes, and collaborating with teams to improve workflows and customer satisfaction.
In addition to customer support, I have provided administrative support by managing calendars, organizing documents, maintaining spreadsheets, conducting internet research, preparing reports, handling data entry, and coordinating daily business operations. I am highly organized, dependable, and able to manage confidential information with professionalism and accuracy.
I am proficient in a wide range of tools, including Google Workspace (Gmail, Google Docs, Google Sheets, Google Drive, Google Calendar), Microsoft Office (Word, Excel, Outlook, and PowerPoint), Shopify, Amazon Seller Central, Slack, Zoom, Canva, ChatGPT, and other cloud-based productivity and communication platforms. I learn new software quickly and adapt easily to new systems and processes.
I am currently looking for a long-term opportunity where I can contribute my experience, strong work ethic, and commitment to delivering exceptional customer service. I value clear communication, continuous learning, and being part of a team that is focused on growth and success.

I help Shopify store owners keep their online stores organized, updated, and running smoothly through accurate product listing, inventory updates, order processing support, customer service, and data entry.

I am a Shopify Virtual Assistant with hands-on experience in Shopify store management, product listing and optimization, order fulfillment, inventory management, and customer support. I use Shopify along with tools such as DSers, -----------, Shopify Email, Google Sheets, Excel, Canva, ChatGPT, Grammarly, Notion, Trello, Asana, -----------, Google Workspace, and Meta Business Suite to ensure tasks are completed accurately and efficiently.

My background includes data encoding and documentation work as a Traffic Log Encoder, where I developed strong attention to detail and accuracy in handling large volumes of data. I also have experience managing daily operations and customer inquiries in a small food business, which strengthened my customer service and multitasking skills.

I am available for full-time work, 8 hours a day, and can work during US time zones, including graveyard shift if required. I am flexible and ready to integrate into your workflow and tools with minimal supervision.

I am looking for a long-term position where I can grow with a business and provide consistent, reliable support. I take responsibility for my work seriously, follow instructions carefully, and ensure tasks are completed on time with accuracy and consistency.

I'm a seasoned ecommerce Virtual Assistant with over 8 years of hands-on experience supporting Shopify, WooCommerce, and Magento stores. I specialize in dropshipping operations, order management, and customer support — and I'm comfortable jumping into fast-paced environments where things move quickly and priorities shift. I take ownership of my work, need minimal supervision, and genuinely enjoy picking up new tools and processes along the way.

Ecommerce & Dropshipping
Shopify · WooCommerce · Magento · AliExpress · Alibaba · Taobao · CJ Dropshipping · Oberlo · Dropified · HyperSKU · DSers · MassFulfill

Order Management & Fulfillment
Order processing · Tracking · Fulfillment · Returns & refunds · PirateShip · Shippo · 17Track

Customer Support
Zendesk · Freshdesk · Gorgias · GrooveHQ · ReAmaze · Zoho Mail · Recharge · Email support (fluent English)

Productivity & Collaboration
Google Suite · Microsoft Office (Word & Excel) · Trello · Slack · Zoom · Dropbox

Social media moderation (Facebook & Instagram)

Other Tools
Namecheap · Phoenix CRM · ChatGPT · DeepL · Claude AI

Work Style
Highly adaptable and self-directed. I welcome challenging work because I see every new task as a chance to grow. My goal is simple: get things done efficiently, communicate clearly, and make my client's life easier.

Four years experience as an order fulfillment clerk; in that role I fulfilled orders, and also had a hand in the customer service side of the company since I interacted with customers when they had questions or had technical issues.I have experience with Excel and analyzing account information, and working with QuickBase.I am fluent in English, and have excellent writing skills.

Operations & Customer Experience Specialist with 15+ years supporting US-based companies in high-volume environments.

I specialize in:

Order processing & fulfillment
Customer support operations (Zendesk, Salesforce, Quickbase)
Supply chain coordination & logistics
SOP creation & workflow optimization

In my current role, I manage end-to-end order processing, logistics coordination, and customer escalations, ensuring accuracy, speed, and client satisfaction across multiple accounts.

I’ve also worked in:

Amazon FBA product sourcing (Helium 10, Keepa)
CRM pipeline management & inside sales support
High-volume customer support (chat, voice, technical)

What I bring to your business:

Reduced order processing delays through workflow improvements
Strong attention to detail and accuracy
Reliable communication with US clients
Proven ability to handle high-pressure operations

Tools: Zendesk, Salesforce, Quickbase, MS 365, Google Workspace, Helium 10, Keepa, DHL/UPS systems

I’m looking for long-term opportunities where I can help streamline operations, improve customer experience, and support business growth.

The Administrative work is my bread and butter. I am dedicated, hardworking person and brings pride in my work.
I mainly focus on long term projects because I love the grind in it and like the relationships being built in the long run. I am a Data Entry Professional and an extremely competent editor.
You can reach out to me by sending me a message.

Dedicated and hardworking professional with 10 years of experience in the retail industry as a Senior Associate, specializing in customer service, e-commerce support, store operations, and administrative tasks. Experienced in handling customer inquiries, order processing, inventory management, product listing support, and ensuring excellent customer satisfaction in fast-paced environments.

Skilled in supporting e-commerce platforms such as Shopify, Amazon, eBay, and Etsy, including product uploads, order tracking, inventory updates, and customer support. Proficient in using tools and applications such as Google Workspace (Docs, Sheets, Drive), Microsoft Office, Canva, Slack, Zoom, and basic CRM systems for communication, organization, and workflow management.

Known for being detail-oriented, reliable, adaptable, and able to work independently with minimal supervision. Strong communication, multitasking, and problem-solving skills with a commitment to delivering organized, efficient, and high-quality support.

Currently seeking remote opportunities where I can apply my retail experience, e-commerce knowledge, and administrative skills to help businesses grow and operate smoothly.

Searching the products from Amazon, eBay, Costco, Home Depot
Making a Spreadsheet and Order Fulfillment. Product Research FBA/FBM

Hi! I’m a dedicated Senior Customer Support Specialist with over 7+ years of experience in e-Commerce. I’ve handled a wide range of tasks, including order processing, returnxs, RMAs, replacements, and refunds. I'm very familiar with platforms like Shopify, Shipbob, Flexport, Amazon Seller Central, and tools like Zendesk, PayPal, Kount, Klarna, Stripe, and TikTok Shop Seller Center.

I also have strong experience managing chargebacks and order fulfillment issues, helping businesses recover revenue and maintain excellent customer satisfaction. I work with a friendly and professional tone, and I’m always focused on solving problems quickly and efficiently.

I’m detail-oriented, reliable, and able to work independently. I’m open to full-time roles and can adjust to your preferred schedule.

Let me help you support your customers and keep your operations running smoothly!

I am a reliable and detail-oriented Ecommerce Virtual Assistant with experience in Shopify product listing, order processing and customer support. I help online store owners manage daily operations efficiently so they can focus on growing their business.

Here’s how I can help your ecommerce business:

• Shopify product listing (titles, descriptions, variants, pricing)
• Order fulfillment and tracking
• Customer email and chat support
• Basic product research
• Inventory updates
• Data entry and spreadsheet management
• Handling returns and refunds
• Admin support tasks

I am organized, responsive and able to work with minimal supervision. I understand the importance of fast response time and accurate order handling for customer satisfaction.

I am available to work US time zones and can start immediately.

Worked as eBay / Amazon and Etsy Manager Dropshipped Lister Product Sourcing and Order Fulfillment

Experienced General Virtual Assistant | Amazon VA | Shopify VA | eCommerce & Admin Support Expert

Hi! I’m ----------- ----------- -----------, a highly organized and reliable General Virtual Assistant with over 2 years of experience helping online business owners manage and grow their operations on Amazon and Shopify.
I specialize in providing efficient, detail-oriented, and results-driven virtual assistance for eCommerce and administrative tasks. My goal is to help busy entrepreneurs like you save time, boost productivity, and scale your business smoothly.

My Skills and Expertise Include:

Amazon Virtual Assistant – Product research, listing creation, inventory management, keyword optimization, product sourcing, order processing, and customer service.

Shopify Virtual Assistant – Store setup, product uploads, order fulfillment, basic store design, product description writing, and customer inquiries.

General Virtual Assistant Tasks – Email management, data entry, social media management, lead generation, appointment scheduling, and admin support.

Why Hire Me:
Proven track record as an Amazon and Shopify VA
Excellent written and verbal English communication
Organized, trustworthy, and proactive with every project
Fast learner, self-motivated, and dedicated to delivering top-quality results
Flexible and can easily adapt to new tools and workflows

Tools I’m Familiar With:

Amazon Seller Central, Shopify, Canva, Google Workspace, Excel/Sheets, Asana, Trello, Slack, Helium 10, and more.

If you’re looking for a dependable, experienced, and hardworking Virtual Assistant who can handle Amazon, Shopify, and admin tasks efficiently, I’d love to be part of your team and help your business grow.

Let’s work together! Send me a message — I’m ready to start immediately and help make your business operations smoother and more successful.