Trisha

Virtual Assistant 1% | Customer Support | Executive Assistant | CRM & Ecommerce

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

June 9th, 2026 (2 days ago)

Member Since

April 26th, 2023

Profile Description

Hi, I’m Trisha, a dedicated and detail-oriented Customer Support and Operations professional with over 5 years of experience supporting customers and businesses across telecommunications, food delivery, and AI-driven platforms.

I specialize in handling high-volume customer interactions across email, chat, and phone while maintaining accuracy, efficiency, and a positive customer experience. In my previous roles, I’ve managed 50+ cases daily, ensuring timely resolution and clear communication from start to finish.

Beyond customer support, I have experience coordinating with internal teams, managing requests in CRM tools like Salesforce, and ensuring that processes run smoothly behind the scenes. I’m highly organized, adaptable, and comfortable working in fast-paced environments where attention to detail is critical.

Here’s what I can bring to your team:
• Strong customer service and communication skills
• Experience with CRM tools (Salesforce) and administrative systems
• Ability to manage multiple tasks and meet deadlines without compromising quality
• A proactive and problem-solving mindset
• Reliability, professionalism, and a strong sense of ownership

I take pride in delivering not just solutions, but a great experience for both customers and the team. I’m always eager to learn, grow, and contribute to a company’s success.

If you’re looking for someone dependable, efficient, and easy to work with, I’d love to be part of your team.

Top Skills

Experience: 1 - 2 years

I’ve used Salesforce to manage and track customer cases end-to-end, ensuring proper documentation, timely follow-ups, and resolution ownership.

Experience: 2 - 5 years

Technical Proficiency: Utilized as a key tool in previous roles.

Experience: 5 - 10 years

Other Skills

Experience: 2 - 5 years

I’ve worked on port-in processes, change of responsibility, activations, manual reviews, and device-related concerns. This required accuracy, attention to detail, and compliance with strict procedures.

Experience: 1 - 2 years

Experience: 2 - 5 years

I supported AI-powered chatbot and phonebot systems for food delivery operations, handling customer orders, restaurant coordination, and real-time issue resolution.

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Female
Website
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Address
Naic, Cavite
Tests Taken
IQ
Score:  91
DISC
Dominance: 19
Influence: 17
Steadiness: 36
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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