Hi, I’m Trisha, a dedicated and detail-oriented Customer Support and Operations professional with over 5 years of experience supporting customers and businesses across telecommunications, food delivery, and AI-driven platforms.
I specialize in handling high-volume customer interactions across
Beyond customer support, I have experience coordinating with internal teams, managing requests in CRM tools like Salesforce, and ensuring that processes run smoothly behind the scenes. I’m highly organized, adaptable, and comfortable working in fast-paced environments where attention to detail is critical.
Here’s what I can bring to your team:
• Strong customer service and communication skills
• Experience with CRM tools (Salesforce) and administrative systems
• Ability to manage multiple tasks and meet deadlines without compromising quality
• A proactive and problem-solving mindset
• Reliability, professionalism, and a strong sense of ownership
I take pride in delivering not just solutions, but a great experience for both customers and the team. I’m always eager to learn, grow, and contribute to a company’s success.
If you’re looking for someone dependable, efficient, and easy to work with, I’d love to be part of your team.
Experience: 1 - 2 years
I’ve used Salesforce to manage and track customer cases end-to-end, ensuring proper documentation, timely follow-ups, and resolution ownership.
Experience: 5 - 10 years
Experience: 2 - 5 years
I’ve worked on port-in processes, change of responsibility, activations, manual reviews, and device-related concerns. This required accuracy, attention to detail, and compliance with strict procedures.
Experience: 1 - 2 years
Experience: 2 - 5 years
I supported AI-powered chatbot and phonebot systems for food delivery operations, handling customer orders, restaurant coordination, and real-time issue resolution.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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