Hire top-tier Account Retention experts

Greetings! I am an accomplished Virtual Assistant with a robust background in the BPO industry, specializing in customer retention for a leading Telco company. My career journey has been marked by roles as a Subject Matter Expert, Team Captain, and Quality Assurance Analyst, primarily focused on a utility account. Key Skills: ? Customer Retention Expertise: As a Customer Service Representative in a Telco company, I specialized in customer retention, employing strategic approaches to ensure

Hey there!Overwhelmed? Need a Right Hand? Look at my profile -- I can start immediately.With nearly 5 years as an account manager, I’ve mastered the art of client retention, seamless implementation, and driving customer success. My career also spans solid experience in the BPO sector, where I honed my skills in handling diverse customer needs. As a virtual assistant, I’ve supported various clients with efficiency and precision. Additionally, my background in lead generati

I worked for a BPO Industry / call center here in the Philippines which is Teletech Holdings Inc. from 2010 to 2016. The account I handled was Telstra (the biggest telecommunications company in Australia) I was assigned to the billing department as a front of house voice associate for 4 years and as a chat associate for 2 years. When my only son was born, I rendered my resignation and decided to work from home. I was hired as a Virtual Assistant Sales Executive at APX Hotels in Australia. My

With 8 years of experience in account retention and cold calling appointment setting, I specialize in building strong client relationships while efficiently scheduling appointments to drive business growth. I excel at engaging potential clients, nurturing existing accounts, and ensuring long-term loyalty. My proactive approach to communication and follow-up has consistently improved retention rates and streamlined appointment-setting processes

To work hard with full dedication for the achievement of organization’s objective, hence enhancing my skill and knowledge and ready to learn new things

Organized and dependable candidate successful at managing multiplepriorities with a positive attitude. Willingness to take on added responsibilities tomeet team goals. Talented individual with expertise in team leadership, planning andorganizational skills built during successful career. Smoothly equip employeesto independently handle daily functions and meet customer needs. Diligenttrainer and mentor with exceptional management abilities and results-drivenapproach. Robust background encompassin

I've been working in the BPO industry for more than 15 years now.I started as an Outbound sales agent offering Website Development and Search Engine Optimization available to Small to Medium Businesses in the U.S (US Website Builder).Then I worked as an inbound sales agent and customer service representative with Resorts and Condos International (RCI) for 2 years offering timeshare exchange and rentals for vacation, catering the United States and Canada.Aside from that, I also

Employment Verification, Sales, Retention, Account Manager

4 years in BPO industry as Account Associateand Retention Specialist and 2years as outbound appointment setter/cold caller for b2b and b2c leads. Flexible in shifting schedule. Basiccomputer skills.

I am an experienced Customer Service Representative with 5 years of expertise in the financial and telecommunications sectors. I have a strong background in providing excellent customer service through various channels, including phone, chat, and email support. My ability to explain complex products and resolve customer issues has resulted in high customer satisfaction ratings. I believe that exceptional customer service is crucial for the success of any business.