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Myke
70
ID PROOF
Myke

Client Relations Specialist, Account Management, Customer Retention, Healthcare

Looking For
Full-time work (8 hours/day) at $6.00/hour ($1,056.00/month)
Education
Bachelors degree
Last Active
5 days ago
Profile Description

I worked for a BPO Industry / call center here in the Philippines which is Teletech Holdings Inc. from 2010 to 2016. The account I handled was Telstra (the biggest telecommunications company in Australia) I was assigned to the billing department as a front of house voice associate for 4 years and as a chat associate for 2 years. When my only son was born, I rendered my resignation and decided to work from home. I was hired as a Virtual Assistant Sales Executive at APX Hotels in Australia. My

Septimvher
60
ID PROOF
Septimvher

Account Manager & Retention PRO | A+ Virtual Assistant

Looking For
Full-time work (8 hours/day) at $7.00/hour ($1,232.00/month)
Education
Bachelors degree
Last Active
13 days ago
Profile Description

Hey there!Overwhelmed? Need a Right Hand? Look at my profile -- I can start immediately.With nearly 5 years as an account manager, I’ve mastered the art of client retention, seamless implementation, and driving customer success. My career also spans solid experience in the BPO sector, where I honed my skills in handling diverse customer needs. As a virtual assistant, I’ve supported various clients with efficiency and precision. Additionally, my background in lead generati

Pinky
60
ID PROOF
Pinky

Account Associate, Retention special, and Appointment setter

Looking For
Part-time work (4 hours/day) at $6.00/hour ($528.00/month)
Education
High school diploma
Last Active
20 days ago
Profile Description

4 years in BPO industry as Account Associateand Retention Specialist and 2years as outbound appointment setter/cold caller for b2b and b2c leads. Flexible in shifting schedule. Basiccomputer skills.

MARNIE
80
ID PROOF
MARNIE

16 yrs. exp. with CS, Sales, Retention, & Account Management

Looking For
Full-time work (8 hours/day) at $6.82/hour ($1,200.00/month)
Education
Bachelors degree
Last Active
25 days ago
Profile Description

Organized and dependable candidate successful at managing multiplepriorities with a positive attitude. Willingness to take on added responsibilities tomeet team goals. Talented individual with expertise in team leadership, planning andorganizational skills built during successful career. Smoothly equip employeesto independently handle daily functions and meet customer needs. Diligenttrainer and mentor with exceptional management abilities and results-drivenapproach. Robust background encompassin

Myckel
65
ID PROOF
Myckel

Sales Specialist , Customer Care , Retention Specialist ,Account Executive.

Looking For
Full-time work (8 hours/day) at $4.00/hour ($704.00/month)
Education
Bachelors degree
Last Active
30 days ago
Profile Description

I am an experienced Customer Service Representative with 5 years of expertise in the financial and telecommunications sectors. I have a strong background in providing excellent customer service through various channels, including phone, chat, and email support. My ability to explain complex products and resolve customer issues has resulted in high customer satisfaction ratings. I believe that exceptional customer service is crucial for the success of any business.

Jake
95
ID PROOF
Jake

Hi I'm Jake from Manila, Philippines. My work experiences for the past 12 years consists solid customer service ensuring accuracy in resolving clients concerns and always satisfy their business to the company that I represent. I can speak and write English very well which was developed in time with my stint in the BPO industry.I've familiarize myself in all fields such as customer and technical support, escalation and even retention . I've managed different types of accounts and industries such as selling websites and SEO, Travel, Satellite TV, Telecommunications and broadband companies. I also have the talent of easily learning tools and software that will help me provide World class customer experience that will lead to customer satisfaction and advocacy. In return, it helps us gain more businesses from our clients by making sure that all the goals and metrics were met . I can say that I have already encountered every rejection there is, apply the most appropriate approach for different kinds of consumers, and come up with the best action whichever is applicable for the situation at hand. I've undergone several training and certifications that will definitely help me boost my knowledge in customer handling and problem solving. From Customer advocacy training, Project NPS, Root Cause Analysis, GROW coaching methods and a lot more which I apply not just at work but also in my everyday life. Also, working for the top satellite and biggest telecom companies trained my analytical and troubleshooting skills. I believe that there is always a resolution for every issue, does not really necessarily mean resolving the concern first hand but should know when it is beyond control and requires escalation, properly set expectations to prevent client aggravation and maintain the best possible relationship with our customers. Being a sports athlete that I am before in college, whenever my coach asks me to perform when our team needs it the most, I am confident that I can achieve his expectations from me just like how my boss can assure that I will bring in the numbers towards the success of our company.I'm available to start right away if ever. Thank you.

Looking For
Part-time work (6 hours/day) at $7.00/hour ($924.00/month)
Education
College Degree
Last Active
3 months ago
Profile Description

I've been working in the BPO industry for more than 15 years now.I started as an Outbound sales agent offering Website Development and Search Engine Optimization available to Small to Medium Businesses in the U.S (US Website Builder).Then I worked as an inbound sales agent and customer service representative with Resorts and Condos International (RCI) for 2 years offering timeshare exchange and rentals for vacation, catering the United States and Canada.Aside from that, I also

Joan
80
ID PROOF
Joan

Seasoned Customer Service Rep | Retention Account Manager

Looking For
Part-time work (4 hours/day) at $10.00/hour ($880.00/month)
Education
Bachelors degree
Last Active
3 months ago
Profile Description

If you're looking for a self-starter, someone who can manage multiple tasks without compromise to quality and productivity and has strong work ethic then you're looking at the right profile.I am highly organized, resourceful and quick to learn.As a multi-skilled Customer Service expert, I can help you in these areas:Customer ServiceAccount ManagementAdmin tasksExperienced in dealing with customers, finding their pain points and figuring out h

Kristel
90
ID PROOF
Kristel

Account Retention Manager

Looking For
Part-time work (4 hours/day) at $3.00/hour ($264.00/month)
Education
Bachelors degree
Last Active
5 months ago
Profile Description

With an 8-year experience being a Sales and Account Retention Manager. Used to managing and developing accounts. I also have a 2-year experience being a Customer Service Specialist; also a 2-year experience as a Product Specialist; and a 1-year experience as Marketing Executive. I am a fast-learner and can easily adapt to any situation.Apart from my solid 13 years in the corporate world, I was also able to teach college students for 2 years.

Roxanne
65
ID PROOF
Roxanne

Account Specialist and Retention Dental Insurance Verification and Claims

Looking For
Full-time work (8 hours/day) at $4.00/hour ($704.00/month)
Education
Bachelors degree
Last Active
9 months ago
Profile Description

I have been in the BPO industry for more than 5 years and have supported different lines of businesses. As an account specialist, I sell the value of the customer's subscription to make sure that they appreciate what they have and what they pay for. I don't have much experience in excel since I worked as a full-time inbound customer service and technical support for the past 5 yrs. I am very open for anything that will help my employer grow their business. Most importantly, I am a curious being

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