Louela
Senior Operations Manager, Team Manager, Remote Retail Manager, Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.59/hour ($1,272.74/month)
Bachelors Degree
Last Active
July 16th, 2026 (4 days ago)
Member Since
May 26th, 2019
Profile Description
Results-driven professional with over 20 years of experience in remote and on-site operations management specializing in multi-location retail and customer-focused environments. Proven ability to manage and scale store performance remotely, ensuring alignment in sales execution, compliance, and overall operational efficiency across multiple sites.
Experienced in leading retail and
telecommunications operations with a strong track record in driving KPIs, improving team productivity, and implementing structured processes that support sustainable growth. Adept at remote management of distributed teams, providing consistent coaching, performance monitoring, and hands-on support to store leaders and frontline employees.
Skilled in recruitment and human resources, including end-to-end hiring, onboarding, and talent development. Known for building high-performing teams through effective coaching, training programs, and a strong focus on employee engagement and retention.
Brings deep expertise in customer service and technical support, with a background in resolving complex issues, improving customer experience, and maintaining high service standards. Combines operational discipline with a people-first leadership approach to deliver measurable results and long-term business success.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: Less than 6 months
Other Skills
Human Resources » Recruiting
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Basic Information
- Age
- 46
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- RODRIGUEZ, RIzal
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 42
- Influence: 18
- Steadiness: 7
- Compliance: 33
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.