Virtual Assistant | Customer Service | E-commerce | Recruitment & Administrative Support. I am a highly skilled Virtual Assistant with 18 years of experience in customer service, administrative support, recruitment, and e-commerce. My expertise spans various industries, including healthcare, telecommunications, e-commerce, and technical support. I specialize in order processing, customer relations, team management, and recruitment, ensuring that businesses run efficiently. What I Offer:? Virtual Assistance & Administrative Support – Managing email s, schedules, and client communications
? Customer Service & Technical Support – Handling phone, chat, and email inquiries with professionalism
? E-commerce Administration – Order management, inventory tracking, and Shopify expertise
? Recruitment & Talent Sourcing – Screening, hiring, and onboarding top candidates
? Social Media & Marketing Support – Managing online presence and customer engagement. I am organized, detail-oriented, and highly adaptable, making me an excellent addition to any team. As a solo parent, I am committed to finding a permanent work-from-home role that aligns with my skills and provides long-term stability. Let’s connect! I’m ready to help you streamline your business and achieve your goals.<8efe80624d780eba0c6493ec45140364 >Email : rachel.sayno21@gmail.com
WhatsApp/Viber: +63 9626235081
>Skype : live: .cid.199bee7de87d5249

Though my experience mostly revolved in HR/Recruitment, I have skills in Project Management & Business Analysis in areas such as: Requirement Analysis, Process Improvement, Data and Reports Building and Critical Thinking as I also manage a team, had a role of Project Manager when I was a copywriter and a technical recruiter. I conceptualized a project, translated to our developers the blueprint and worked as a Vendor Management System Coordinator in which I handled systems in the past. On top of these, i am a Monday.com CRM certified.

HR Recruitment Leader | Talent Acquisition | QA Specialist

Overview:
I am an experienced HR Recruitment Leader with 15+ years in BPO, QA, and talent acquisition. I specialize in end-to-end recruitment, from sourcing to onboarding, and have worked with global teams to build efficient hiring processes. I started as a call center agent and advanced to Quality Assurance before moving into recruitment leadership. I am detail-oriented, reliable, and focused on delivering quality hires and improving workflows.

Skills:

Recruitment & Talent Acquisition

ATS & Hiring Tools

Candidate Screening & Interviewing

Quality Assurance & Reporting

Team Leadership

Education:
BS Computer Science – University of San Jose-Recoletos

Talent Acquisition professional with 4+ years of experience driving recruitment strategies across diverse industries. Skilled in full-cycle recruitment — from headhunting and sourcing to screening, interviewing, and onboarding top talent.

Key Achievements:
• Delivered measurable results, including 30?ster time-to-hire, 40% stronger candidate engagement, and pipelines filling key roles 25% quicker.
• Partnered with CEOs, Directors, and Executives to refine hiring strategies and streamline recruitment processes.
• Built strong candidate pipelines by leveraging LinkedIn, job boards, and professional networks to attract high-caliber talent.
• Hired over 100+ candidates across Human Resources, E-Commerce, Operations, IT, Finance, Marketing, and more.
• Developed 80% of recruitment SOPs for my previous company and pioneered recruitment scorecards and KPIs to track team performance. These initiatives reduced time-to-fill and improved the overall quality of hires.

How I can help you:
• Headhunting & Candidate Sourcing (Boolean Search)
• Lead Generation & Lead Qualification
• Resume/CV Screening & Background Checking
• Personality Surveys/Assessments for profiling
• Interviewing & Upskilling Recruiters
• Job Posting & Job Description Creation
• Recruitment Workshops & Training for Newbie Recruiters
• Onboarding New Hires
• Administrative Support (Email Management, Data Entry, ATS Audit & Monitoring)

I’m passionate about connecting the right people with the right opportunities and helping businesses grow with the best talent. If you’re looking for someone detail-oriented, results-driven, and proactive, I’d be happy to support your recruitment and HR needs.

I am a highly driven professional with over seven years of experience and a registered psychometrician. My journey began with a passion for understanding human behavior, leading to expertise in recruitment, customer service, and creative design. In recruitment, I excel at finding the perfect fit, while my customer service skills focus on consistently exceeding client expectations. My creative design experience allows me to bring ideas to life.

Excellence guides my work; I approach every task with commitment and attention to detail. I see my clients as partners in success, dedicated to going the extra mile. I look forward to exploring how I can contribute to your success story!

I’m an HR and Recruitment Specialist with 5+ years of experience, including Virtual Assistant (VA) support in recruitment and administrative tasks. I handle candidate sourcing, interview coordination, onboarding, data management, and HR documentation with accuracy and efficiency.
I’m experienced with ATS/CRM tools like Salesforce, Vincere, Workday, and Avature, and I thrive in remote, fast-paced environments. I’m detail-oriented, proactive, and reliable, with a strong focus on delivering quality work and meeting deadlines.
I’m here to help streamline your HR and administrative processes so you can focus on growing your business.

SKILLS
• Knowledgeable in Microsoft Office Applications
• Recruiting and interviewing skills.
• Phone and online meeting
• Familiarity with relevant employment Law Professionalism, organization, and project management skills
• Possess excellent verbal and written communication
• Social Media Management

Hi there! I was previously working in a Mergers & Acquisition firm, wherein I interact with clients through meetings, phone calls, and mainly email s. This company engages mainly with investments, capital infusions, and providing investors to the local business owners from SMEs to big private and publicly listed companies. I was with them for 3 years. I decided to transition to being a full-time Virtual Assistant or a Freelancer due to this pandemic. I have been a Freelancer for almost a year now. Moreover, I also have experience being an Onboarding Specialist wherein I get in touch with clients on a day to day basis and establish a strong relationship and communication with them, do follow-ups, answer any questions that they have, attend zoom me etings with them, introduce the services, and finally to suffice their needs relating to the product/service.

Hiring Manager- responsible for sourcing candidates on various job boards and scheduling interviews.

Duties Include:
- Source and identify candidates in Applicant Tracking System, and assigned job boards that meet the requirements of job descriptions.
- Send interview invitations through job boards for candidates to schedule interviews.
- Update recruiter availability and calendars.
- Sort new candidates
- Keep in good communication with all Candidates
- Send job descriptions to the VAs for their review and let the candidate know about interview schedules
- Confirm a day and 3 hours prior to the interview the attendance of the candidate
- Connect initial interviews board to applicants board
- Keep in good email communication with all pending clients
- Send trial period details and reviews to the client
- Be present on sales calls with our AE.
- Keep CRM updated at all times (using Monday .com )
- Run Initial Interviews with Candidates (and take notes)
- Revising/creating hiring tasks for the VAs - coordinate with clients regarding this
- Filing resumes and portfolios in google drive
- Recommend top candidates to the VA success manager to include in the email campaign

A Cum Laude graduate of Industrial and Organizational Psychology with 8 years experience in End-to-end Recruitment, specializing in headhunting and candidate sourcing for Administrative, Marketing, IT, Accounting, Operations and Sales roles (entry to executive level); employee relations; system and database setup and management; lead generation; and marketing and business development. My clients are based in the Philippines, Australia, UK, US, Singapore, and Saudi Arabia.

I also have demonstrated experience in Compensation & Benefits, Payroll, Training & Development, and ESL Teaching.

Job Boards: Jobstreet, Seek, Indeed, LinkedIn

Systems knowledge: Sales Nav, Jobadder, Seamless, Outplay, Dux-soup, Microsoft Office Suite, Proofhub, ClickUp, Slack, Zoho, Skrapp

I have accumulated over 21 years of experience in the fields of Web and Software Development, Online Games, and Quality Assurance. During this time, I have acquired a wealth of knowledge and expertise, including 13 years of experience in Project Management using both Agile and Waterfall methodologies, as well as one year of experience managing a Software Development Team. Additionally, I possess seven years of experience in Quality Assurance and Control.

My skill set is focused on various areas, including Project Management, Operations, Process Improvement, Team Management, Scrum Master, Agile Software Development, and Quality Assurance/Control.

A motivated and goal-driven individual with a strong work ethic and creative ability. Holds a Bachelor of Science
degree in Psychology, graduating Cum Laude. Ca pable of utilizing extensive knowledge gained during the
course. Possesses good communication skills with a strong commitment to research and writing.

Thrives in a learning environment that allows me
to showcase my abilities. Takes pride in being a team player. Strong work ethic
and a creative mind are the core ingredients for success.

Hello, my name is Aila . I am a graduate of Business Administration, majoring in Human Resource Management. I have hands-on experience in both sourcing and recruiting, which I developed through my previous roles.

During my internship as a Sourcing Specialist, I honed my skills in identifying and attracting top talent, utilizing various tools and strategies to build a strong candidate pipeline. I developed expertise in creating effective sourcing strategies, leveraging social media platforms, and job boards, and networking to find the best candidates.
Following my internship, I worked as an HR Recruiter for US-based clients, where my primary focus was hiring delivery drivers for Amazon. In this role, I managed the end-to-end recruitment process, from sourcing applicants, screening resumes, conducting initial interviews, setting appointments for drug screening, scheduling interviews with hiring managers, negotiating offers, and endorsement for onboarding new hires. My experience has taught me how to assess candidate qualifications and fit effectively, ensuring that the right talent is placed in the right roles.

My background in both sourcing and recruiting has equipped me with a comprehensive understanding of the talent acquisition process, and I am passionate about connecting great candidates with opportunities that align with their skills and career goals.

I am a Registered Psychometrician, Certified Recruitment and Selection Professional and a Certified Human Resource Associate with HR Generalist work experience for more than 10 years, and with a demonstrated history of working in financing and IT industries.
With experience in full cycle of recruitment both technical and non-technical roles; with exposure to hiring administrative, marketing, accounting, supervisory and managerial positions, and IT roles.
Also skilled in sourcing (both passive and active sourcing), Boolean searching, screening, conducting initial-behavioral interviews, conducting background checks, administering and checking psychological exams, preparing and conducting job offers and new hire orientation, and updating applicants' tracking system. Aside from recruitment, I am also exposed in employee engagement, end-to-end process of HMO company insurance, timekeeping, a touch in payroll, social media marketing, and other HR-and-admin-related tasks.

I am excited to work on significant projects that will challenge my
abilities and help me to improve professionally and personally. I am
driven to work with colleagues from diverse backgrounds because I
think that differing viewpoints can result in creative solutions. I also
believe in the power of teamwork. My goal is to surpass expectations
while pursuing achievement with commitment, ingenuity, and initiative.
I'm excited about the chance to have a big influence and am looking
forward to the prospect of developing professionally in a setting that
prioritizes development, diversity, and excellence