A+ Virtual Assistant | Admin, Dispatch & Support

Overview

Looking for full-time work (8 hours/day)

at $5.83/hour ($1,120.00/month)

College level

Last Active

June 19th, 2026 (10 days ago)

Member Since

June 8th, 2018

Profile Description

***Why Work With Me?

With 9 years of experience in customer service and operations support, I help businesses stay organized, responsive, and efficient. From handling customers to coordinating field teams, I make sure daily operations run smoothly behind the scenes.

***Customer Support Expert (Multi-Channel)

I manage chat, email, and phone support with professionalism and clarity.
Experience includes:
- Apple (via Teleperformance)
- 24/7 AI (via Sears Home Improvement)
- HVAC/Air Duct Cleaning service business

I handle inquiries, appointment scheduling, follow-ups, technical troubleshooting, and quote generation — always keeping customers informed and satisfied.

***Dispatch & Operations Coordination

I coordinate technician schedules, assign jobs based on urgency and location, adjust routes in real-time, and ensure smooth communication between clients and field teams.

I also manage:
- Invoicing & payment confirmations
- Service records & documentation
- CRM updates and tracking

***Organized & Tech-Savvy

Proficient in:
- Google Workspace
- Microsoft Office
- CRM Systems
- Canva (graphics & materials creation)
- Excel & Netsuite reporting

***What You Can Expect Fro ---------- :

- Calm under pressure
- Detail-oriented execution
- Clear communication
- Reliable follow-through
- Proactive problem-solving

I don’t just complete tasks — I help improve workflow and customer experience.

If you're looking for a dependable Virtual Assistant who understands both customer service and backend operations, let’s connect.