Danica

Customer Support & Operations VA | GoHighLevel, Crisp, Zendesk |

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Overview

Looking for full-time work (8 hours/day)

at $3.17/hour ($600.00/month)

Bachelors degree

Last Active

June 13th, 2026 (5 days ago)

Member Since

March 24th, 2025

Profile Description

I help founders and small teams take back their time by owning the messy operational work that quietly drains their day: customer support, CRM cleanup, lead follow-ups, admin, and fraud review.

Over 10+ years I've handled 80–100 daily calls and messages, qualified leads and booked meetings for sales teams, managed support inboxes on Crisp, Zendesk, and Intercom, kept CRMs (GoHighLevel, HubSpot, Shopify, Airtable) clean and current, and flagged fraudulent accounts before they hit revenue.

I've worked across BPO (VXI, Concentrix) and remote founder-led teams (Wolfram Security Force, GrabRewards/ZoomBucks).
What you'll get: same-day responses, organized records, leads that don't fall through the cracks, and one less thing on your plate every week.

Tools I use daily: Crisp, Slack, Zendesk, Intercom, GoHighLevel, ChatGPT, Claude AI, HubSpot, Google Workspace, and Microsoft 365.

Available for full-time, graveyard or US business hours. Send me "OPERATIONS" and I'll reply within the day with a short Loom walking you through how I'd handle your first week.