Rhealyn

Real Estate VA/Loan Processor/Property Manager

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors Degree (BS in Information Technology)

Last Active

December 3rd, 2024 (yesterday)

Member Since

August 16th, 2018

Profile Description

With over 3 years of experience as a Virtual Assistant in Real Estate, I have consistently handled various customer interactions—whether they were angry, frustrated, worried, or afraid. Building an emotional connection with customers, especially without verbal or physical cues, is challenging, but I’ve excelled in doing so through telephone, email, and chat. I make it a priority to address all concerns accurately, empathetically, and in a timely manner. I’m confident that my strong oral and written communication skills, paired with a customer-first mindset, make me a valuable asset to any team. I thrive in fast-paced environments, where my passion for what I do drives my quick learning and efficiency. My excellent time management and organizational skills enable me to meet deadlines while fostering teamwork. In addition to customer service, I have extensive experience with AppFolio, handling payables, receivables, tenant screening, work orders, and reconciliations. My loan processing expertise spans from collecting borrower information to reviewing documents and coordinating closings. I’ve also managed tenant relations, including rent negotiations, move-ins, move-outs, and scheduling inspections (fire, DCA, and appraisals), while effectively coordinating with third-party vendors.

Top Skills

Professional Services » Management Services » Property Management

Experience: 6 months - 1 year

Real Estate » Mortgages

Experience: 2 - 5 years

I have been working as a Jr. Underwriter/Processor for the past 2 years. For the span of 2 years, I was able to process 300+ Mortgages with our partner lenders and investors.

Office and Administration » Data Entry

Other Skills

Customer Support

Customer Support » Mortgage

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Accounting » Accounts Reconciliations

Experience: Less than 6 months

Marketing » CRM » Salesforce

Experience: 2 - 5 years

E-Commerce » Inventory Management » Quality Control

Project Management » Asana

Experience: 1 - 2 years

Project Management » Appfolio

Experience: Less than 6 months

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Basic Information

Age
30
Gender
Female
Website
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Address
La Trinidad, Benguet
Tests Taken
IQ
Score:  111
DISC
Dominance: 48
Influence: 11
Steadiness: 7
Compliance: 34
English
C2(Advanced/Mastery)
Government ID
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