Quickbooks
Oracle
Buildium
Slack
Asana
Microsoft Teams
Hiver

• Completed training on Virtual Assistant Social Media Marketing Course which includes Social Media Marketing,
Algorithm, Content Creation, Basic Video Editing, Lead Generation, SEO, WordPress and Facebook Ads
• Completed training on Real Estate Virtual Assistant Course which includes Administrative tasks, Social Media
Marketing, Listing Management, Transaction Coordination, CRM’s and Apps, and Real Estate process
•Completed a webinar on Pipedrive fundamentals: Master the basics to optimize your sales process
• Completed a webinar on Pipedrive: Get started with Automations
• Proficient in using Microsoft Office applications, Power Director, and Adobe Photoshop
• Knowledgeable in using Microsoft PL/SQL developer.
• Knowledgeable in using and execution of AutoCAD, Smart Connect, and TIBCO Spotfire applications
•Data Entry /Data Encoder/Typing Skills
•Providing works at its best quality
•Collect and manage information efficiently and accurately
•Excellent written and verbal communication skills
•Efficiently completes tasks on or ahead of the deadline

I provide WordPress website support for businesses that need their content kept updated, organized, and properly published. My focus is on the steady execution of content updates, blog formatting, page edits, internal linking, image optimization, and meta description updates.

My technical background includes managing websites using Elementor, Divi, WPBakery, and Themify. I use HTML and CSS for front-end styling adjustments and support on-page SEO work using tools such as Yoast SEO, Google Search Console, Semrush, and Ubersuggest.

I work well independently and can handle execution-focused tasks with minimal supervision. I value clear communication and believe in asking for clarification early to avoid mistakes or delays. I take a proactive approach to my work; if I notice something that looks outdated or could be improved, I flag it for review rather than ignoring it.

I prioritize quality details that are often overlooked, such as mobile responsiveness, link health, and brand consistency. I understand the importance of delivering accurate, clean work on or before the deadline.

I am available for part-time work outside 8:30 PM – 2:30 AM PHT. I am seeking a stable, long-term position where I can offer reliable, behind-the-scenes support to your team.

Detail-oriented Virtual Assistant and Customer Support Specialist with a strong background in corporate banking, outbound outreach, and CRM-driven operations. I bring corporate-grade professionalism to entrepreneurs and growing businesses, managing client communications, appointment pipelines, and lead generation with the precision of a Fortune 500 environment. Known for reducing response gaps, improving conversion rates, and keeping operations running smoothly so clients stay focused on growth.

Here's my portfolio link: https://canva.link/7o0y1sbrrs98y0i

Detail-oriented professional with over 8 years of experience in customer service, administrative support, and data management. Skilled in data entry, accuracy verification, and information processing across multiple platforms. Strong background in supporting executives, analyzing data, and maintaining organized digital records. Adept at working independently and meeting deadlines with efficiency and precision.

Are you looking for an AMAZING AND EFFECIENT Virtual Assistant?

Worry no more! I got you covered!

I'm an experienced and energetic customer support with over 5 years of customer service experience, effectively handling calls and resolving the customer's concern in a timely manner and going over beyond their expectations.

I am proficient as a Data Entry Specialist with over 5 years of administrative experience working as a Bookkeeper, Internal Auditor, Customer Service and case Management using office works applications and CRM's (Microsoft/Google Workspace).

I have a knowledge in using travel management tool ( Google Travel, booking.com , uber.com , Agoda) and in using project management tools ( Google Calendar/Google Workspace ,Asana, Trello, Canva, Hubspot)

Here are the summary of my skills:

* Billing Specialist
* Case Management
*Email Management and Calendar Management
* Taking Intakes
* Customer Support Communication Skills
* Travel Management (Google Travel & Calendar) Google Workspace (Gmail, Docs, Calendar, Spreadsheet, Slides )
* Has knowledge of Project Management Tool (Asana, Trello)
* Proficient in Canva
* Proficient in QuickBooks

I'm always available, so let's keep in touch!

I am a dedicated Customer Service and Operations Professional with hands-on experience in customer support, billing administration, inventory management, and business operations. Throughout my career, I have developed a strong ability to manage customer relationships, maintain accurate records, streamline processes, and support daily operational functions to ensure efficiency and productivity.

My expertise includes handling customer inquiries, account and billing management, data entry, inventory tracking, administrative support, and process coordination. I am known for my strong communication skills, attention to detail, problem-solving abilities, and commitment to delivering excellent service in fast-paced environments.

Key strengths include:
• Customer Service & Client Relations
• Billing & Account Management
• Inventory Control & Record Keeping
• Administrative & Operations Support
• Data Entry & Database Management
• Problem-Solving & Process Improvement
• Time Management & Multitasking
• Accuracy, Organization, and Attention to Detail

I am proactive, adaptable, and results-oriented, with a strong work ethic and a commitment to helping businesses operate smoothly. Whether supporting customers, managing operational tasks, or maintaining accurate records, I strive to deliver reliable, high-quality work that contributes to organizational success.

I'm a marketing professional with a demonstrated history on digital marketing, communications and project management in the non-profit and advertising industries, a diploma in professional marketing at the Chartered Institute of Marketing (CIM) and a Google-certified diploma on digital marketing from Squared Online. Currently doing a Master's in Asian Studies.

Organized Virtual Assistant with a creative edge in professional photo and video editing. I streamline daily operations while enhancing images and videos to meet brand and marketing standards. From administrative support to polished visual content, I help businesses operate smoothly and present a strong visual identity.

Operations professional with 10+ years of experience managing teams, building workflows, and making sure businesses run without the owner inside every decision.
My background spans a decade at UnitedHealth Group managing healthcare operations and medical records workflows for U.S. programs, remote operations management for businesses across the U.S., Australia, and the Netherlands, and hands-on AI system design including live builds using the Anthropic API, Make.com , and Python.
What I actually do:
As an Operations Manager or Coordinator, I take ownership of daily operations, build the reporting and tracking systems that keep teams accountable, and make sure work moves from start to finish without things falling through the cracks.
As an OBM, I step into founder-led businesses, identify where execution is breaking down, and build the infrastructure that removes the founder from the operational loop.
As a Claude/AI Specialist, I design and deploy AI-assisted workflows, automation pipelines, and agentic systems that give small teams the output capacity of a much larger operation.
Recent work includes:

Rebuilding the full operational infrastructure for Wall Street Prompt, an AI consulting firm serving T. Rowe Price, Marshall Wace, and RBC Wealth Management — Notion workspace, CRM, SOP library, 6 live automations, and onboarding system delivered in two weeks
Coordinating 50+ maintenance and repair jobs weekly for an Australian property company, managing tradespeople, quotes, and client communications remotely
Building MINDA NOW NEWS, a fully operational AI-assisted newsroom platform with editorial verification pipeline and direct Facebook publishing via the Meta Graph API

What clients say:
"He built out our Notion workspace, created SOP libraries, designed onboarding docs, and mapped workflows across a remote global team. You never had to chase him. Given that our business sits at the cutting edge of AI, that exposure makes him ten times more effective than your typical ops manager."
— David Wang, Wall Street Prompt
"He didn't just do the job — he actually understood what we were trying to achieve and made it easier for the whole team to get results."
— Alfi Ismail, Results Group
"He anticipated needs before I even asked and created systems that gave me back my sanity. A genuine gem in the operations world."
— Danielle Phillips, Philadelphia Event Rentals
Available for full-time and part-time remote roles. Comfortable with U.S. and Australian business hours.

Hi! I’m Emma, a reliable General Virtual Assistant. I can help with admin tasks, data entry, research, and scheduling. I’m organized, easy to work with, and ready to support your business.

I understand that being a business owner comes with an overwhelming amount of tasks and workloads.
Well, this is your lucky day! Let me be your asset and help you stay on TOP of your goals! Quick project? Long-term? I'm here and I'm available!
Here's what I can do for you

-Efficiently inputting and organizing data, ensuring accurate and structured records for easy retrieval and analysis.
-Providing excellent customer support through various channels, addressing inquiries, resolving issues, and ensuring customer satisfaction.
-Organizing and managing email correspondence, handling incoming and outgoing messages, and maintaining an organized inbox.
- Effectively managing calendars, appointments, and scheduling activities to ensure optimal time utilization and avoid conflicts.
-Scheduling social media content, engaging with followers, and managing social media platforms to enhance brand presence and engagement.

TOOLS:
- Microsoft Office (Word, PowerPoint, Excel)
- Google Workspace (Docs, Sheet, Drive)
- Zoom, Skype , Google Meet
-Adobe Photoshop
-Canva
-Phantombuster
-Slack
-Discord
-Trello
-Asana

I've also worked as content creator, graphic designer, and proficient in Photoshop, Illustrator, Premier Pro, Designer , Pinterest, Facebook , Twitter , Instagram, among others.

I help healthcare providers and eCommerce stores streamline operations, reduce errors, and improve customer experience.

Medical Billing (3 yrs): Claims submission (private & Medicare), denials & appeals, eligibility verification, prior authorization, CPT/ICD-10 support, EHR & clearinghouses.

Shopify VA (3 yrs): Customer support (email /calls), refunds & disputes, product updates, inventory & order management.

Detail-oriented, reliable, and focused on accuracy and efficiency.

Message me if you need a dependable VA to support your operations.

I help busy executives, business owners, and professionals stay organized and focused by providing reliable Virtual Executive Assistant support. My expertise includes calendar management, inbox management, travel coordination, scheduling, project tracking, and administrative operations.

I work confidently with tools such as Google Workspace (Advanced), Notion, Asana, Calendly, SavvyCal, Slack, Loom, Zapier, WorldTimeBuddy, Doodle, Canva, Gemini AI, and ChatGPT to streamline workflows and keep operations running smoothly.

I am available for full-time work (40+ hours per week) and can work during business hours in the UK, Australia, and the United States, including GMT, EST, and PST. I am open to long-term employment and dedicated partnerships where I can provide consistent support and grow alongside the business.

I take pride in being organized, detail-oriented, and dependable. I communicate clearly, handle confidential information with discretion, and follow through on every task until it is completed. My goal is to help executives save time, reduce administrative burden, and stay focused on their highest priorities.

Experienced Application Support professional with 13+ years in the field. Achieved 99% uptime for critical applications resulting in improved business operations. Seeking a challenging role as a System Administrator/Technical Support Engineer in the IT/Computers - Hardware & Networking department.