Quotation Management, Order Processing, Sales Support, CRM Tools, B2B Sales, Pri

Experienced in providing prompt, clear, and professional email support to B2B clients. Skilled in handling inquiries, processing orders, resolving issues, and ensuring customer satisfaction through well-crafted and timely responses. Maintains a courteous tone while addressing complex concerns with accuracy and efficiency.

Experienced in supporting sales management functions through accurate quotation handling, order tracking, and CRM coordination. Contributed to sales strategy execution by ensuring timely responses to client needs, maintaining pipeline visibility, and collaborating with cross-functional teams to meet revenue goals. Known for being proactive, organized, and results-focused in fast-paced B2B environments.

Experienced in managing end-to-end order processes, from quotation to delivery, ensuring accuracy and timely fulfillment. Skilled in coordinating with sales, logistics, and customer support teams to maintain smooth order flow. Proven ability to handle high volumes while maintaining attention to detail and customer satisfaction.

Experienced in using Salesforce CRM to manage customer data, track sales pipelines, and support marketing campaigns. Skilled in opportunity management Contributed to improved client engagement and sales efficiency through accurate data handling and CRM optimization.

Experienced in supporting sales management functions through accurate quotation handling, order tracking, and CRM coordination. Contributed to sales strategy execution by ensuring timely responses to client needs, maintaining pipeline visibility, and collaborating with cross-functional teams to meet revenue goals. Known for being proactive, organized, and results-focused in fast-paced B2B environments.

Provided high-level B2B customer support for global clients industrial sectors at Emerson and Schneider. Handled order management, quotation requests, and post-sales coordination with precision and professionalism. Ensured seamless communication between internal teams and clients, contributing to improved customer satisfaction and operational efficiency.

As Inside Sales specialist I also supported supply chain operations by coordinating with sourcing, sales, and logistics teams to ensure timely and accurate order fulfillment. Contributed to process efficiency and cross-functional collaboration in fast-paced, B2B environments.

Worked at Arcadis supporting BIM-related processes in engineering and infrastructure projects. Assisted in managing digital models, coordinating with design teams, and ensuring accurate documentation aligned with project standards. Familiar with BIM tools and workflows that enhance collaboration, reduce errors, and improve project delivery efficiency.