Hi! I’m
I’m known for being reliable, adaptable, and process-driven, with a deep understanding of customer needs and internal operations. I’ve worked with tools like Salesforce, Applied Epic, Citrix, and other internal systems to manage policies, handle client documentation, improve workflows, and support recruitment pipelines.
My experience includes:
Managing personal lines insurance accounts and policy changes
Supporting client inquiries, renewals, endorsements, and billing
Reviewing recruitment applications and onboarding healthcare professionals
Communicating with clients, carriers, and internal teams professionally
Ensuring data accuracy and workflow optimization in CRM systems
Providing consistent, high-quality support in both customer service and back-office operations
I take pride in delivering results, staying organized, and being someone teams can count on. I'm now looking for remote opportunities where I can bring value to your business and grow alongside a great team.
Let’s connect!
Experience: 6 months - 1 year
Insurance and Client Services
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: 5 - 10 years
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Mike Killen
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