Romein
Customer Experience|Shopify|PayPal, KYC, AML| E-commerce
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.66/hour ($896.00/month)
High school diploma
Last Active
March 17th, 2025 (469 days ago)
Member Since
November 10th, 2023
Profile Description
Experienced Customer Service Professional:
• 8+ years in BPO, specializing in problem-solving, clear communication, and attention to detail.
• Proficient in call center telephony, technology, and support via live chat/email.
Skilled in:
• Shopify
• Zendesk
• Gladly
• Netsuite
• Shipwire
• Shipstation
• Canva
• Google Workspace
• Social media platforms
• Slack
Diverse BPO Background:
Versatile roles including:
• Billing representative• Fraud specialist• Disputes & Claims mana
E-commerce Mana
Currently managing orders, addressing shipping inquiries, facilitating returns/warranties, and ensuring positive customer experiences.
Top Skills
E-Commerce
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
E-Commerce » Shipstation
Experience: Less than 6 months
Marketing » CRM » NetSuite CRM
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 5 - 10 years
Design » Graphic Design » Canva
Experience: 6 months - 1 year
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tondo I/II, Manila
- Tests Taken
- IQ
- Score: 103
- DISC
- Dominance: 31
- Influence: 8
- Steadiness: 16
- Compliance: 45
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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