Current Employment Status:
Hired Full Time on Jun 5, 2026
Cheryl
Virtual Assistant | Customer Support | Logistics & Order Processing | 13+ Years
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.33/hour ($640.00/month)
Bachelors degree
Last Active
June 5th, 2026 (21 days ago)
Member Since
June 28th, 2023
Profile Description
Need a reliable Virtual Assistant who can handle your operations, support your customers, and keep everything running smoothly—without constant supervision?
I bring 13+ years of experience in customer service, logistics, order processing, and recruitment, helping businesses stay organized, efficient, and customer-focused.
I specialize in:
Order processing & logistics (BOL creation, transfers, trace & claims)
Customer support
Coordination with carriers and internal teams
Recruitment & backend operations (sourcing, screening, data management)
In my recent roles, I’ve handled end-to-end order management, resolved shipment issues, and ensured accurate and timely processing across multiple platforms—all while maintaining a high level of customer satisfaction.
What sets me apart is my attention to detail, ability to multitask, and proactive approach. I don’t just complete tasks—I make sure things are done right, efficiently, and with minimal supervision.
If you're looking for someone dependable, organized, and easy to work with—I’m ready to help your business grow.
Top Skills
Customer Support
Experience: 10+ years
Handled customer inquiries via email and chat, resolving issues efficiently while maintaining a high level of customer satisfaction.
Customer Support » Email Support
Experience: 5 - 10 years
Managed customer emails using platforms like Gorgias, ensuring timely responses and accurate resolution of concerns.
E-Commerce » Order processing
Experience: 1 - 2 years
Processed customer orders, transfers, and requests accurately while ensuring all details are correct and up to date.
Other Skills
E-Commerce » Logistics Management
Experience: 2 - 5 years
Tracked shipments, investigated delays, and handled trace requests to provide updates and resolutions to customers.
Marketing » Sales » Order Management
Experience: 2 - 5 years
Monitored and updated order statuses across systems to ensure accurate tracking and fulfillment.
E-Commerce » Logistics Coordination
Experience: 1 - 2 years
Coordinated with carriers and internal teams to ensure smooth shipment processing and timely delivery.
Virtual Assistant
Experience: 5 - 10 years
Provided administrative and operational support to ensure smooth day-to-day business processes.
Advertising » Google Analytics
Experience: 10+ years
Managed and updated data using Google Sheets for real-time collaboration and reporting.
E-Commerce » Inventory Management
Experience: 2 - 5 years
Assisted in monitoring inventory and ensuring order accuracy and proper allocation of items.
Human Resources » Recruiting
Experience: Less than 6 months
Sourced, screened, and evaluated candidates to match job requirements and hiring needs.
Office and Administration » Microsoft Excel
Experience: 10+ years
Used Excel for data tracking, reporting, and organizing information efficiently.
Office and Administration » Data Entry
Experience: 5 - 10 years
Performed accurate data entry, document validation, and record management with strong attention to detail.
Accounting » Claims Processing
Experience: 6 months - 1 year
Handled claims and disputes for lost or delayed shipments, coordinating with carriers for resolution.
Office and Administration » Documentation
Experience: 10+ years
Maintained accurate records, reports, and documentation to support operations and decision-making.
Human Resources » Recruiting » Candidate Sourcing
Experience: Less than 6 months
Identified and sourced qualified candidates using job boards, ATS, and online platforms.
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Polomolok, South Cotabato
- Tests Taken
- IQ
- Score: 129
- DISC
- Dominance: 29%
- Influence: 11%
- Steadiness: 25%
- Compliance: 35%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
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