I am a highly skilled professional with 6 years of experience in the outsourcing industry. Have a strong background in administrative and secretarial tasks. I also possess exceptional communication and organizational abilities and am proficient in MS Office and G Suite. I am familiar with email and travel management and also with various online communication tools and scheduling platforms. Additionally, I am well-versed in social media management, including content creation and video editing, and a solid understanding of SEO strategies. I have excellent customer service skills and technical knowledge, having worked in various roles, including Associate Production Support Analyst, Technical Helpdesk Agent, and Microsoft Technical Analyst, where I provided prompt and efficient customer service and performed advanced troubleshooting for hardware and software issues.

With 10 years of work experience researching, analyzing, and selling of parts and services for trucks, buses, and heavy equipment. With 2 years of experience working online as a product data researcher and analyzation.

Experienced IT and Operations Professional with a proven track record in delivering exceptional service and driving operational efficiency. Proficient in a wide range of technical skills, including programming languages, database management, and data analysis. Skilled in managing teams, project planning, and risk mitigation. Adept at streamlining processes, automating tasks, and providing top-notch customer support.

Results-driven IT and Agile professional with 12+ years of experience in Quality Engineering, Software Testing, Agile Delivery, and Product Leadership across enterprise and educational environments. Currently serving as a Product Owner Lead, guiding cross-functional Agile teams in delivering high-value, user-centered solutions aligned with strategic business goals.

My career journey has evolved from Manual Software Testing and Quality Engineering into leadership roles including Scrum Master, Product Owner/Business Analyst, and Product Owner Lead. This progression has strengthened my ability to bridge business needs with technical execution while driving collaboration, product quality, and continuous improvement.

I hold certifications in ISTQB Certified Tester Foundation Level (CTFL), Agile Professional (Accenture Certification), Professional Scrum Product Owner I (PSPO I), and ECBA, with hands-on experience in Agile methodologies, backlog management, stakeholder engagement, requirements analysis, quality assurance, and team leadership.

Academically, I earned:
• Bachelor of Science in Information Technology
• Master’s in Information Systems
• Doctor of Philosophy in Education major in Administration

My blend of technical expertise, Agile leadership, research background, and educational experience allows me to contribute effectively in both enterprise transformation and people development initiatives.

I am passionate about:
• Agile Product Development
• Product Ownership & Strategy
• Software Quality Engineering
• Digital Transformation
• Business Analysis
• Team Leadership & Mentorship
• Continuous Learning & Innovation

Open to connecting with professionals in Product Management, Agile Delivery, Quality Engineering, Business Analysis, and Digital Transformation.

Hi/Hello! Thank you so much for visiting my profile. I highly appreciate it! :)

You can visit my portfolio and resume in the link below for more details on my services.

Portfolio Link: https://-----------/4nFbSaf
Resume Link: https://-----------/4dVFr3T

--INTRO--

Are you looking for a reliable and responsible person to do multiple tasks on Amazon?

Are you seeking a virtual assistant who will help your business grow and boost excellent sales?

Do you spend too much time managing your Amazon account and want to reduce some of your responsibilities?

Struggling with sourcing to find sellable and profitable products to resell on Amazon?

Look no further!

I'm Vic, an Amazon Product Data Specialist for over 3 years. Engages in market research, review, and analysis. Manages to buy trends and targets winning brands and product lines.

Moreover, I have experience handling and managing a 3rd party seller's account on Amazon Seller Central both FBA and FBM project-based platforms.

These are the services I can offer including but not limited to the following:

*PROFICIENT*

• Product Reviews/Research (Online Arbitrage & Wholesale Model)
• Order Purchase/Process (At Once & Pre-books)
• Wholesale Supplier & Distributor Research
• MAP Price Monitor/Review
• Amazon Case Creation
• Amazon FBA Fee Review (for Remeasurement & Reimbursement)
• FBA Inbound Shipment Tracking
• Buy Box Competition Status Check/Review
• MAP Violators Spotting/Reporting
• Damaged at Fulfillment Center or Warehouse/Carrier Damaged Review
• HQ Pulls Review
• Keyword Indexing
• Excess Inventory Review
• Vendor Product Comparison
• Fix Product Listing Issues/Errors
• SEO / Product Listing Optimization

*BASIC KNOWLEDGE*

• FBA Removals
• Fix Price Alerts
• Monthly RA/Return Report
• Weekly Inventory Report
• Amazon Sponsored Products Campaign
• A+ Content
• Manage Customer Reviews/Feedback
• Manage Inventory/Account Health Status, & etc...

I'm happy to serve with you!

SCHEDULE A CALL:
-----------


LINKEDIN: -----------.-----------/in/joshuadoromal/

GITHUB: -----------


OPEN TO ROLES:
• Project / Product Management – Building, implementation, and cross-functional coordination
• Strategy / Business Consultant – Insight-to-impact decision-making
• Design Thinking / UX Research – Human-centered research and problem framing


HIGHLIGHTS
--> Led a consulting project with OBA, creating the proposal, research plan, and timeline for a 5-phase innovation pilot; presented findings to the CEO and program lead.? Recruited 3× more entrepreneurs than peers via cold outreach and built a full-stack marketing campaign (influencer, digital, physical) to support launch engagement.

--> Achieved 96%+ accuracy in cross-continental KYC investigations at Adyen, becoming a process leader across four global regions.

--> Won 1st place in 3 separate startup/hackathon challenges, including a Data-Driven Startup pitch and a hackathon for one of the biggest Digital Agencies in the Netherlands (Happy Horizon).

--> Delivered 1,000+ orders while working student jobs, all while maintaining academic excellence and leading major projects.


ABOUT ME
I'm a marketing and product-minded business innovator who bridges strategy, research, and execution -- driven by curiosity, empathy, and a bias for action.

Across startups, nonprofits, and global firms, I’ve worked on everything from designing user-centered solutions to streamlining operations and pitching strategic insights to executives. I thrive in high-context, multi-stakeholder environments and bring energy to every phase of a project: from discovery to delivery.

Outside work, I stay curious through movement and new experiences — climbing, yoga, martial arts, and exploring different cultures through food.

Let’s talk, share notes, or build something cool together!


SCHEDULE A CALL:
-----------

My strong communication skills, experience working remotely, and ability to solve problems give me confidence that I can excel in any role assigned to me. I am eager to contribute my skills and expertise to support and enhance your business operations.

Highly motivated and detail-oriented Amazon Virtual Assistant with proven experience in product sourcing, research, and data management. Proficient in utilizing key Amazon analysis tools, including Keepa and SellerAmp, and Google Sheets to analyze market trends and identify profitable product opportunities. Adept at online arbitrage (OA) sourcing and data entry. Experienced in analyzing product data to assess profitability and potential risks. Comfortable with various sourcing methods and able to adapt to changing market dynamics.
Possessing a robust technical setup, including a high-performance Windows 11 PC with an Intel Core i5 processor, 16GB RAM, and a dedicated dual-monitor workspace within a dedicated room/office designed for focused work. Reliable high-speed internet with 300 Mbps download and upload speeds ensures seamless communication and efficient task completion. Proficient in online communication tools like ----------- and WhatsApp, and experienced in managing files and data within Google Drive.
Dedicated to delivering accurate and timely results, with a str----------- commitment to l------------term collaboration and business growth. Eager to contribute to the success of your Amazon FBA business and provide exceptional virtual assistance. Open to flexible working hours and committed to maintaining a dedicated work schedule.

Pricing Analyst (Full-Time)
Employer: ItsWorthMore LLC
Date: March 2024 - Present

Price Research and Analysis: Conduct comprehensive market research and pricing analysis to ensure pricing remains competitive, identify opportunities, and refine pricing strategies.

Product Data Mapping & Listing Management: Edit, enhance, and accurately map product information by completing templates and managing product data to ensure clear, consistent, and properly structured listings.

Pricing Accuracy Management: Ensure price accuracy matrix across listings by validating pricing differentials based on product conditions and specifications.

Product Visibility and Categorization: Improve product visibility and discoverability by ensuring precise categorization and optimizing listing content

Inventory Coordination: Monitor and manage inventory movement by checking sold, canceled, and addressing discrepancies, and coordinating with inventory teams to ensure accurate and up to date stock records across systems.

Amazon SEO Specialist (Part-Time)
Employer: H5 Products LLC
Date: July 2024 - Present

Product Listing Optimization and Creation: Craft SEO driven titles, bullet points, and descriptions to increase visibility and drive conversions.

Campaign & Keyword Management: Create, manage, and optimize Amazon advertising campaigns through data driven decisions, and managing keyword strategies to control ad spend and improve ACOS and ROAS.

Competitive Pricing and Market Insights: Conduct market research to develop pricing strategies and enhance competitiveness.

Deal & Promotion Scheduling: Plan, create, and schedule flash sales and time bound promotions to boost product visibility and increase short term sales.

Inventory Management and Reporting: Ensure accurate inventory updates and generate reports to support decision making.

Product Data Management: Maintain consistent and accurate product information across listings to improve customer experience.

A/B Testing and Optimization: Run A/B tests to optimize listings and improve conversion rates.

Amazon Virtual Assistant - SEO and Product Listing (Full-Time)
Employer: E Studio Mart LLC
Date: Nov 2022 - Nov 2023

Product Listing Creation and Optimization: Created persuasive, keyword-rich product listings to improve visibility and drive sales.

Cross-Platform Listing Management: Proficient in synchronizing product listings not only within Amazon Seller Central but also across multiple e-commerce platforms, including Shopify and eBay.

Product Data Management: Facilitated product uploads by creating and managing flat file templates and performing manual data entry, ensuring accurate and up to date product information.

Price Research and Analysis: Performed competitive price research and market analysis to align pricing strategies.

Product Bundling & Offer Strategy: Developed virtual bundles by combining complementary items, offering meaningful value to customers while ensuring profitability and enhancing product visibility.

Inventory Management: Maintained consistent, accurate listings across Amazon, Shopify, and eBay platforms.

Issue Management: Addressed product listing issues by creating cases and contacting Amazon support, ensuring timely resolution of discrepancies.

Customer Service: Provided excellent customer service by promptly addressing emails and inquiries from customers.

Virtual Assistant with strong communication, organization, and multitasking skills. Passionate about helping businesses stay productive through reliable administrative support, efficient task management, and customer service.

Skilled in administrative support, email and calendar management, data entry, internet research, google workspace and customer service. Highly adaptable, tech-savvy, and committed to providing efficient and professional remote support. Fast learner, detail-oriented, and committed to delivering quality work.

Results-driven Virtual Assistant with experience in customer service, healthcare support, content creation, Airbnb management, and short-form video editing. Skilled in creating engaging content, handling customer communication, managing bookings, analyzing performance metrics, and improving customer experience. Strong background in quality analysis and problem-solving with a focus on organization and business growth.

With over 10 years of diverse professional experience, I have built a strong foundation across customer service, sales, training, content moderation, technical support, and dispatching. My background includes handling multi-channel customer inquiries, training teams, ensuring content quality, resolving technical issues, and managing operational logistics. These roles have strengthened my communication, problem-solving, and organizational skills, allowing me to deliver efficient support and reliable results in every position I take on.

I am a reliable, forward-thinking, and detail-oriented tea-----------mber who leverages modern tools and strategies to deliver high-impact results. I'm your digital growth partner, not just a virtual assistant.

Writing & Content Creation
SKILLS: Content Writing, Blogging, Formatting & Citation Styles in APA and MLA
Tools: Blogger, WordPress, Microsoft Word, Google Docs, Notion, ChatGPT, Perplexity, Claude

SEO, Marketing & Analytics
SKILLS: SEO & Analytics, SEO Structuring, Finance Analytics, Marketing Analytics, Sales & Service Analytics
Tools: Ahrefs, Semrush, Google Trends, Google Search Console, Google Analytics 4, Google Analytics

Data Analysis & Visualization
SKILLS: Data-Based Decision-Making, Data Interpretation & Reporting, Data Analysis & Visualization
Tools: Excel, Google Sheets, Power BI

Administrative & Virtual Assistance
SKILLS: Virtual Assistance and Task Management, Calendar Scheduling and Inbox Management, Data Organization and Reporting, Document Formatting and File Management
Tools: Google Workspace, Microsoft Office, Notion, Zapier, HubSpot

Design & Multimedia
SKILLS: Basic Graphic Design, Short-form Video Editing
Tools: Canva, CapCut

Research & Data Handling
SKILLS: Online Research and Data Entry

Version Control & Collaboration
SKILLS: Team Communication, File Sharing, Version Control
Tools: GitHub, Slack, Google Meet, Zoom, MS Teams

Dear Hiring Manager,

Good day!

I am excited to apply for any available position where I can contribute my skills and experience. With 1yr and 7 months of experience as a Customer Service Representative, 1 yr and 7 months as a Release of Information Specialist, and 2 years as a freelancer,this concludes outbound sales representative, I bring a strong background in communication, organization, and administrative support.

Throughout my career, I have developed the ability to handle customer inquiries efficiently, provide accurate information, and deliver solutions with professionalism and empathy. As a Release of Information Specialist, I worked with sensitive and confidential data, ensuring full compliance with privacy standards and maintaining a high level of accuracy and attention to detail.

I am highly organized, reliable, and quick to adapt to new tools and systems. I take pride in delivering quality work, meeting deadlines, and supporting clients in achieving their goals. My goal is to become a valuable asset to your team by providing consistent, dependable, and results-driven support.

I would welcome the opportunity to discuss how I can contribute to your organization. Thank you for your time and consideration.

feel free to reach me out

Sincerely,
Jennilyn Fuerte

- Senior Product Researcher
- Team Leader
- Lead Reviewer
- Good Knowledge in Tactical Arbitrage;
- Can search Products using T.A. following given guidelines/filters.
- Can build bulk lists single/multi domain.
- Can run scans on T.A. 24/7
- Can do Reverse Search on T.A. with Storefront Stalker Pro.
- Can search and run scans on any website that is supported by T.A.
-Good Knowledge in Keepa.
-Good Knowledge in Keepa Product Finder Feature
-Good Knowledge in SellerAmp
- Good Knowledge in Source Mogul
- Good Knowledge in OAXray;
- Can build and use Link banks for OAXray
- Can set filters and source products with the given guideline.
- Listing products with Variations
- Listing products with Bundle
- Listing products using Sourcing Calculator
- Can Use FBA Wizard and Wizard Bar For Amazon UK
- eBay Dropshipping
- eBay Product Lister
- eBay Motors Product Lister
- eBay Manager
- Shopify Product Lister
- Poshmark Product Lister
- Etsy Product Lister
- Tiktok Product Lister
- Online Researcher Using Photos/UPC/Product Number and Zikanalytics/Autods
- Order Fulfillment-Product
- Title Optimization Builder
- Description Writer-E-Comm
- Very Hardworking
- Flexible-Fast and Accurate Encoder
- Quick-Learner
- Can Work Under Pressure
- Energetic Reader and Writer
- Speaking and Writing in English