I am a reliable and customer-focused Customer Support Specialist with 1 years of experience in e-commerce (Amazon) 2 years for Technical Support and 1 years for Appointment setting and 2 years for being a Product Analyst. I help businesses deliver excellent customer experiences by resolving issues quickly and efficiently.
I have hands-on experience assisting customers with technical troubleshooting, account concerns, order tracking, refunds, and billing issues. I also coordinate with developers to help identify and resolve system-related problems.
In addition, I provide support in data entry, basic data analysis, and appointment setting. I am detail-oriented, organized, and committed to accuracy in every task.
My Skills Include:
Customer Support
Technical Troubleshooting
Amazon Customer Support
Data Entry & Data Analysis
Appointment Setting
Basic Healthcare Support
Live Person L1 Support
I am a fast learner, dependable, and easy to work with. My goal is to help your business run smoothly while keeping your customers satisfied.
Experience: 1 - 2 years
Conducting Troubleshooting, Assist Customer on their technical concern, Triad with developer on how to fix the issue.
Experience: 1 - 2 years
Answered calls on tracking their package, refund, locating unknown charges on their account and providing excellent customer support.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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