Ginaldyn

Customer Service|Gorgias|Shopify|Social media manager

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

High school diploma

Last Active

June 22nd, 2026 (5 days ago)

Member Since

May 9th, 2024

Profile Description

I’m Ginaldyn, but you can call me "DYN." With 7 years of experience in the BPO sector, I’ve handled a variety of accounts, including chat, email, inbound, and outbound support. I’ve worked with clients such as Microsoft Billing and Equifax Australia on financial accounts, gaining valuable expertise in process improvement, problem-solving, and team support. Additionally, I’ve been with one of the largest social media networks for over 3 years, providing email and chat support as well as content moderation. As part of the operations team and serving as a Subject Matter Expert, I focus on driving operational efficiency and delivering high-quality results.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 1 - 2 years

Other Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Customer Support » Customer Service

Experience: Less than 6 months

Customer Support » Active Listening

Experience: Less than 6 months

Customer Support » Social Media Moderation

Experience: 1 - 2 years

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Office and Administration » Microsoft Power Point

Experience: 2 - 5 years

Office and Administration » Microsoft Word

Experience: 5 - 10 years

Office and Administration » Microsoft Outlook

Experience: 2 - 5 years

Office and Administration » PowerApps

Experience: 1 - 2 years

Office and Administration » Microsoft 365 » SharePoint

Experience: 1 - 2 years

Customer Support » SaaS » Power Automate

Experience: Less than 6 months

Basic Information

Age
34
Gender
Female
Website
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Address
Pasig City, NCR
Tests Taken
IQ
Score:  77
DISC
Dominance: 36
Influence: 29
Steadiness: 29
Compliance: 6
English
C2(Advanced/Mastery)
Government ID
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