I have 4+ of BPO experience in customer care, billing specialist, and technical support, while guiding teams, doing admin task and managing QuickBooks Online for bookkeeping and Merchant Services. I love learning and take pride in contributing to company success.
Experience: 2 - 5 years
3+ years handling merchant payments, ensuring proper tracking, compliance, and integrity in documentation to avoid delays.
Experience: 2 - 5 years
Nearly 4 years of hands‑on bookkeeping using QuickBooks Online Accounting Software.
Experience: 1 - 2 years
2 years as Supervisor/SME, leading, supporting, and coaching team members for accuracy and efficiency.
Experience: 2 - 5 years
Utilized Salesforce CRM for case, account, and lead management, reporting, and email handling.
Experience: 2 - 5 years
4+ years supporting customers across multiple accounts (Retail, Telco US & UK, Financial).
Experience: 2 - 5 years
Assisted clients with step‑by‑step troubleshooting, delivering solutions with patience and professionalism.
Experience: 2 - 5 years
Experience: Less than 6 months
Experienced in generating leads, currently building expertise in converting them into successful sales.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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