Amylyn

Technical VA | Vendor Management VA | IT SDM

Verified

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Overview

Looking for part-time work (4 hours/day)

at $11.35/hour ($1,090.91/month)

BS Computer Engineering

Last Active

June 28th, 2026 (yesterday)

Member Since

October 16th, 2014

Profile Description

A results-driven IT service management professional with over 17 years of experience in technical support, service delivery, and vendor management. Proven ability to optimize IT operations, enhance vendor relationships, and ensure compliance while leading cross-functional teams. Adept at strategic problem-solving, performance monitoring and process improvement, delivering seamless IT solutions that align with business objective. Passionate about continuous learning, innovation, and fostering collaboration among stakeholders, internal teams and external partners to drive operational success.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 10+ years

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Customer Support » Technical Support

Experience: Less than 6 months

Customer Support » IT

Experience: 10+ years

Customer Support » Customer Relationship Management

Experience: 5 - 10 years

Customer Support » IT » IT Asset Management

Experience: 5 - 10 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Project Management » Airtable

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 10+ years

Office and Administration » Google Sheets

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: 1 - 2 years

Software » Databases » ServiceNow

Experience: 5 - 10 years

Basic Information

Age: 44

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, Metro Manila

Tests Taken: IQ
Score: 127: DISC
Dominance: 36
Influence: 9
Steadiness: 19
Compliance: 36: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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