Leovegildo
Customer Service Representative / Technical Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.66/hour ($1,090.91/month)
High school diploma
Last Active
May 26th, 2026 (15 days ago)
Member Since
July 11th, 2021
Profile Description
Senior Product Support Specialist with 15+ years of experience in technical support, SaaS platforms, and customer service. Skilled in troubleshooting, root cause analysis, incident management, and escalation handling in high-volume environments.
AWS Certified Cloud Practitioner with experience in cloud platforms, log analysis, system diagnostics, and application support.
Proficient in managing customer inquiries via phone, chat, and
Experienced in cross-functional collaboration, ticketing systems, documentation, and knowledge base development to improve processes, increase efficiency, and reduce support workload.
Top Skills
Customer Support
Experience: 10+ years
Customer Support » Phone Support
Experience: Less than 6 months
Customer Support » IT
Experience: 10+ years
Other Skills
Customer Support » Technical Support
Experience: 10+ years
Cloud Services » Azure » Analytics - Data Lake Analytics
Experience: 2 - 5 years
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Marketing » Telemarketing
Experience: 2 - 5 years
Software » ConnectWise
Experience: 2 - 5 years
Basic Information
- Age
- 53
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pasig City
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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