Catherine

Medical Virtual Assistant | Patient-care & Admin Support

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Overview

Looking for full-time work (8 hours/day)

at $2.36/hour ($454.56/month)

Associates degree

Last Active

June 24th, 2026 (today)

Member Since

September 30th, 2020

Profile Description

Hi, I'm ---------- from the Philippines.
Medical Virtual Assistant | Patient-care, Admin & Customer Support
“Your Go-To Expert for Organized, HIPAA-Compliant Virtual Medical Support.”

I’m a professional and detail-oriented Medical Virtual Assistant with solid experience supporting U.S.-based healthcare providers, general practitioners, and clinics. I work behind the scenes to ensure smooth operations—handling admin tasks, assisting patients, and improving clinic workflow so providers can focus on delivering quality care.

What I Do To Help:
Schedule appointments, follow-ups, and coordinate virtual visits
Send appointment reminders and handle patient intake forms
Handle patient inquiries and follow-ups
Process insurance and billing documentation
Maintain EMR/EHR records
Coordinate referrals and lab requests
Perform data entry and file management
Handle prescription refill requests
Track orders and resolve delivery issues
Coordinate with clinics, pharmacies, and patients
Maintain accurate patient records and update EMR (Electronic Medical Record)
Communicate with patients via email, phone, and patient portals
Organize medical documentation and patient records
Send billing statements and assist with payment reminders

Tools I’m Proficient At:
eclinicalWorks, Trello, Google Workspace, Microsoft Office, Slack, Zoom, Canva, Skype, Whatsapp, Microsoft Teams, Zoom, Google Meet, Avaya, RingCentral, Whatsapp, Outlook

Why GPs & Healthcare Providers Like Working With Me:
Respectful of confidentiality and HIPAA compliance
Excellent communication skills, responsive and patient-friendly demeanor
Detail-oriented, reliable, and proactive in solving problems
Fast learner and adaptable
Improves back-office efficiency

Invite Me for an Interview
Let’s discuss how I can help your clinic run smoother and serve your patients better. I’m ready to be the reliable virtual support you need.

Patient Care, Medical Knowledge, Data Entry, Appointment Setting, Medical Billing, Revenue Cycle Management, Prior Authorization, Credentialing, Medical Services, Claims Processing, Executive Assistance, English Speaking, Administratuive Support, Customer Service, Computer Literacy, Attention to Detail, English Proficiency, Virtual Assistant, Healthcare, Admin Data Processing, Lead Generation, Technical Support, Customer Service, Computer Literacy, Project Management, Account Retention, Order processing, Medical Supplies Coordinator, Attention to detail

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 1 - 2 years

Basic Information

Age
34
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
None
Government ID
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