Experienced healthcare support professional with over 6 years of combined experience in behavioral health billing, insurance verification, prior authorization, provider support, and appointment setting. Skilled in verifying patient eligibility and benefits, reviewing CPT and diagnosis codes, obtaining prior authorizations, and coordinating with insurance providers to ensure accurate coverage information.

Proficient in handling behavioral health accounts, reviewing copays, deductibles, coinsurance, and out-of-pocket costs while maintaining HIPAA compliance and confidentiality. Experienced in claims follow-up, provider advocacy, referrals, and patient scheduling. Strong communication, multitasking, and time management skills with extensive work-from-home experience in fast-paced healthcare environments.

Healthcare Virtual Assistant and Registered Nurse with 2+ years of experience in prior authorization, insurance eligibility
verification, and healthcare administrative support for remote providers. Experienced in managing 30–50 daily insurance
verification and authorization requests, coordinating with major insurance payers, and maintaining accurate documentation
within EHR systems.
Strong background in Revenue Cycle Management (RCM), HIPAA-compliant documentation, patient insurance coordination,
and payer communication. Currently expanding expertise through Medical Billing & Revenue Cycle Management training,
including CPT/ICD-10 coding fundamentals and healthcare claims lifecycle processes.
Registered Nurse with 9 years of clinical leadership experience in NICU, bringing strong medical knowledge, attention to detail,
and patient-centered communication to healthcare administrative operations.

Patient-focused healthcare support professional with over 3 years of experience in healthcare
coordination, clinical services support, and insurance-related customer service. Skilled in
managing patient appointments, reminders, test result follow-ups, and maintaining accurate,
confidential health records. Strong background in eligibility, benefits, claims review, and
billing, with a proven ability to support patients and healthcare providers through efficient,
compassionate service. Known for strong organizational skills, accuracy, and adherence to
healthcare compliance and data privacy standards.

Healthcare Support Professional

Detail-oriented, organized, and dependable with strong communication skills and a commitment to accurate, HIPAA-aware remote healthcare support.

Order & Inventory Specialist | Fishbowl Experience

Hands-on experience in order entry, purchase orders, and stock management. System adaptable.

I’m a Medical Billing Specialist with 2 years of experience focusing on high-volume charge entry and payment posting for U.S. healthcare providers.

I support Mental Health, Internal Medicine, Occupational Therapy, and Physical Therapy practices by maintaining accurate claims, properly posted payments, and organized billing records.

My experience includes:
-Charge entry
-ERA/EOB posting
-Insurance verification
-Claim submission
-Clearinghouse review
-AR follow-ups and appeals
-Denial management
-Patient collections

Tools/Systems:
-eClinicalWorks
-Kareo/Tebra
-DrChrono
-Intergy Greenway
-HelloNote
-SimplePractice
-Availity | Office Ally
-Google Workspace
-Microsoft Office

Open to remote opportunities and long-term clinic partnerships.

I have experience in healthcare-related administrative work, primarily reviewing patient billing accounts and resolving credit balances. My work involves analyzing EOBs, verifying insurance information, and ensuring accurate billing adjustments.
I am currently seeking opportunities as a Medical Virtual Assistant or in healthcare administrative support where I can continue developing my experience in medical billing and insurance processes.

Experienced Healthcare Customer Service Representative with 5 years of experience supporting prescription services
and medical coverage inquiries in a fast-paced healthcare environment. Skilled in processing prescription requests,
managing administrative workflows, and providing accurate, compassionate support to patients. Proficient in using
pharmacy and healthcare management systems, including secure remote access and VoIP phone systems for
handling high volumes of inbound and outbound patient communication. Experienced in coordinating with healthcare
providers to resolve prescription issues, verify coverage, and ensure timely medication access. Committed to
delivering a positive patient experience through clear communication, attention to detail, and a strong understanding of
healthcare processes.

Dear Hiring Manager,
I am writing to express my interest in becoming part of your growing office. With over 2 years of experience in the healthcare industry as a Medical Biller, combined with 18 years of experience working in a BPO setting, I bring a strong background in both administrative efficiency and patient-focused support.
In my role as a Medical Biller, I have handled accounts receivable follow-ups, verified patient benefits and eligibility, conducted insurance verification, managed claim denials, and reviewed remittances.
Additionally, I have experience working as an appointment setter for a dermatology clinic, where I developed strong communication skills and the ability to manage patient scheduling effectively while maintaining a high level of professionalism and care.
I believe that my combined experience, attention to detail, and commitment to excellence would make me a valuable asset to your team. I am available to start as soon as possible and am open to both part-time and full-time opportunities.
I would welcome the opportunity to discuss how my skills and experience align with your needs. Please feel free to contact me at your convenience.
Thank you for your time and consideration.
Sincerely,
Michelle Andam

Detailed Medical Biller & Administrative Support Specialist. Organized and detail-oriented Medical Biller with strong knowledge of medical terminology, Claims Submission, Denial Management, A/R Follow-up and Insurance Verification procedures. Capable of managing patient records, processing insurance claims, and handling patient billing inquiries with accuracy. Quick learner eager to support healthcare providers by streamlining the billing process and ensuring HIPAA confidentiality.

Hi, I'm Beatrice, a Medical Virtual Assistant with 2 years of experience providing healthcare customer support and administrative assistance. I have experience assisting patients and healthcare providers through insurance verification, eligibility checks, appointment scheduling, front desk support, email management, and customer service.

I am detail-oriented, organized, and committed to delivering accurate and efficient support in fast-paced healthcare environments. I take pride in maintaining professionalism, ensuring smooth communication, and helping healthcare teams stay focused on patient care.

Skills:
• Medical Virtual Assistant
• Medical Assistant
• Insurance Verification
• Eligibility Verification
• Prior Authorization
• Front Desk Support
• Patient Scheduling
• Appointment Setting
• Administrative Support
• Customer Service
• Calendar & Email Management
• Data Entry
• CRM Management
• Medical Records Management

I am dedicated to helping healthcare practices improve efficiency, enhance patient experiences, and maintain seamless daily operations.

I am Samantha Alexa E. Uy, a medical laboratory scientist graduate with experience and knowledge on laboratory processes who seeks to have an opportunity to work in a fun and challenging environment. I am a licensed Medical Laboratory Technician and a certified Healthcare Virtual Assistant with experience in Admin Tasks (Inbound and Outbound Calls), Insurance Verification, Appointment Scheduling, Calendar management and Prior Authorizations

7 years Medical Biller/Insurance Verification Specialistst

I am a Certified Healthcare Virtual Assistant and Licensed Physical Therapist with experience supporting healthcare practices with administrative and patient coordination tasks. I specialize in insurance verification, prior authorization follow-ups, EHR management, referral coordination, and medical documentation while maintaining HIPAA compliance and accuracy.

I am highly organized, detail-oriented, and reliable. I can manage tasks independently, communicate professionally with patients and insurance providers, and ensure that administrative processes run smoothly. I am always eager to learn new systems and workflows to better support my clients and help their business grow.