I help ecommerce and service-based businesses keep operations smooth—from backend admin to customer support and CRM coordination—so systems, data, and teams stay aligned.
I combine corporate operations discipline with hands-
on ecommerce and CRM platform experience.
KEY PROFESSIONAL VALUES
Integrity & Confidentiality
Process Improvement & Accuracy
Ownership & Reliability
PROFESSIONAL EXPERIENCE
10+ Years Administrative & HR Management
6+ Years Payroll, Recruitment & Employee Records
6+ Years Executive & Operations Support - includes customer support & collections recovery
Corporate experience supporting multi-client, high-volume environments
OPERATIONS SUPPORT INCLUDES:
Shopify backend & admin tasks
Gorgias inbox, tickets & escalations
Customer support coordination
Order tracking & issue resolution
GHL / GoHighLevel CRM updates & workflows
Reporting, SOPs & documentation
Cross-team coordination
TOOLS I WORK WITH:
Shopify
Gorgias
GHL / GoHighLevel
Google Workspace
Microsoft Office
QuickBooks
WHY CLIENTS WORK WITH ME:
Proactive & detail-oriented
Trusted with sensitive data
Clear communication
Minimal supervision needed
If you want an operations-focused VA who understands both structure and speed, let’s work together.
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