Customer Service/Serviced Accommodation and Real Estate VA

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 23rd, 2024 (2 days ago)

Member Since

March 5th, 2018

Profile Description

- I have worked as a customer service representative for 3 years and 2 years a supervisor. My role as a customer service is to make sure that I am providing the customer with an excellent customer service by assisting and catering to their needs. After resolving their issue, I divert the conversation by selling products and services. As a supervisor, I always keep my agents up to date. I see to it that I provide them feedbacks when I coached them on what metrics need improvement. What needs to be done, and be consistent with their KPIs.
- I have also worked a real estate VA. Doing cold calls to homeowners that might want to sell their house. I have experience calling FSBO, Expired, Circle prospecting, Foreclosure, Vacant properties, and Tax delinquent. I also do admin task like maintaining the CRM database, follow up with leads, sending cold e-mails, and ARV. Familiar with Vulcan7, MyREIPro, Mojo dialer, Ring Central, Google Hangouts, and Skype.
- Also an assistant to an investor that manages and owns 20+ properties both on Upgrade to see actual info and AirBnb. Main duties are but not limited to: replying to guest enquiries, sending guest manuals and access instructions 24 hours before they arrives. Creating invoices, sending invoices when wanted to have a copy. Processing payments from the guests as well as chasing payments when their cards are Upgrade to see actual infoecking on guests if they had a great first night on the apartment. Sorting parking permits Upgrade to see actual infossaging guests if they can give feed backs about their stay.