I have years of experience in Customer Service, Technical Support, Back Office Support, Report Analysis and Workforce Management working previously for Citibank and Sykes Asia (contact center). I am proficient with MS Office, Google suite, Canva and Capcut video editor. I have experience with GHL automation, Funnel Building/Design and Appointment setting. I finished training for Lean Six Sigma Yellow Belt to improve my facilitation and process improvement skills. I am good as an individual contributor but also work well with a team. I adapt easily even with a fast paced environment. I value the trust and work that are given to me. I'd like to be part of a long term and stable business.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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