I’m a relationship development and customer program leader who turns insights into action—bridging data, content, and human behavior to drive meaningful engagement and long-term partnerships.
With experience managing 20+ client relationships and translating 100+ monthly data points into strategic initiatives, I specialize in uncovering what customers and stakeholders are really thinking and building systems, workflows, and communication strategies that respond to those signals effectively.
My background spans customer programs, CRM optimization, and content strategy, alongside a strong foundation in writing and editorial work. I’ve developed and executed content strategies, audited hundreds of digital assets, and contributed to high-impact publications including the Church Newsroom Philippines.
Beyond my core roles, I bring a communicator’s edge, having worked as a host, public speaker, voice actor, and ESL teacher. Fluent in English, Filipino, and Italian, I’m passionate about using both verbal and non-verbal communication to build trust, influence audiences, and elevate brand reputation.
At my core, I help organizations strengthen relationships, refine messaging, and create systems that scale connection.
Experience: 10+ years
Handled day-to-day administrative tasks such as scheduling, documentation, and coordination across teams to ensure smooth operations.
Experience: 10+ years
Managed high-volume inboxes, prioritized messages, drafted responses, and maintained organized communication workflows.
Experience: 10+ years
Provided executive-level support including email and calendar management, meeting coordination, and follow-ups in a fully remote environment.
Experience: 5 - 10 years
Supported business development by identifying opportunities, tracking leads, and assisting in outreach and follow-up processes.
Experience: 10+ years
Coordinated schedules across multiple time zones, set appointments, and ensured efficient time allocation with minimal conflicts.
Experience: 10+ years
Maintained accurate and up-to-date records across CRM and tracking systems, ensuring data integrity and accessibility.
Experience: 5 - 10 years
Managed and nurtured 20+ client relationships through consistent communication, follow-ups, and engagement tracking.
Experience: 2 - 5 years
Maintained and optimized CRM pipelines, ensuring accurate tracking of leads, client interactions, and follow-up activities.
Experience: 2 - 5 years
Improved internal workflows by streamlining processes, organizing systems, and identifying efficiency gaps.
Experience: 2 - 5 years
Conducted professional outreach and follow-ups via LinkedIn to engage prospects and maintain consistent communication pipelines.
Experience: 5 - 10 years
Created and maintained SOPs to standardize processes, improve consistency, and support team scalability.
Experience: 5 - 10 years
Analyzed performance data and generated reports to support decision-making and identify trends and opportunities.
Experience: 10+ years
Experience: 2 - 5 years
Utilized AI tools like ChatGPT to support research, streamline tasks, and improve efficiency in communication and workflows.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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